Best Painters in San Antonio (Nw), TX - Chooz Score Ranked

Why Customers Choose CertaPro Painters of NW San Antonio

Hundreds of Happy Customers

The last time we conducted our Chooz Score analysis, CertaPro Painters of NW San Antonio had over 110 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.2%. The Chooz Score's cross-platform analysis shows consistent ratings, with steady review activity month over month:

• 11 years in business since March 2014, with an A+ BBB rating
• Reviews mention specific crew members by name including Angelo, Spencer, Francisco, and Jonathan
• Veteran-owned and family-operated, offering both military and repeat customer discounts

"I have used CertaPro Painters for both exterior and interior painting and have always been pleased with the exceptional service they provide. That is the reason that I continue to use them. They do a quality job, provide a military discount and a repeat customer discount." - Otis S., Angi Review

They Treat Your Home Like Their Own

Cleanup consistently impresses customers, with many remarking that crews leave homes spotless. The Chooz Score's review authenticity indicators show consistent mentions of cleanliness and protection of customer property across dozens of reviews:

• One customer opened their freshly painted master suite to find "all the furniture was placed in its original positions and the area was spotless"
• Multiple reviewers note crews "cleaned up every day before they left"
• Exterior projects include careful protection of landscaping, outdoor furniture, and windows

"The painters did a terrific job, completed it on time, and were professional and kind. They did a walk thru at the end and fixed any small issues I had." - Vickie E., Google Review

Warranty You Can Trust

This company clearly states a two-year limited warranty on most residential projects, which is notable for the painting industry where warranty terms are often vague or unstated. The Chooz Score's negative review resolution component shows that when issues arise, owner Jonathan steps in to address concerns:

• One reviewer noted that when their "experience started out shaky," Jonathan "made it right" and assigned a new crew
• Free color consultations help customers make confident decisions before work begins
• Final walkthrough process ensures customer satisfaction before project completion

"I had a paint issue that just wouldn't resolve itself at no fault to them. They said those same words and absolutely meant it, they made good on what they said." - JROD 70, Google Review

Questions to Ask CertaPro Painters of NW San Antonio

Ensuring work completion before final payment

One reviewer advised ensuring "EVERYTHING is completely done before you pay them," describing difficulty getting return calls after payment to complete unfinished work. While most reviews are overwhelmingly positive, this feedback suggests clarifying expectations upfront. Ask them directly: "What is your process for final walkthrough and sign-off, and how do you handle any punch list items that come up after the project?"

"If you get work done by this company, make sure that EVERYTHING is completely done before you pay them. Otherwise they will not return your calls or return to complete the unfinished work." - Mark M., Google Review (no owner reply)