One phrase turns up in review after review, some version of "we will be using them again." It is the kind of thing people write only when a first job went well enough to erase the usual dread of hiring a painter. Ken Earl said it after a 3,300 square foot repaint. John Dietz said it after a shutter job. A H said it about any and all future painting projects. The Chooz Score's customer retention indicators are strong here, with roughly a quarter of reviewers describing repeat work or projects already lined up. Craig Davini has hired them twice and counting, and Gaines Oil Company treats them as an ongoing commercial partner rather than a one-off vendor. What keeps people coming back is not a mystery. Owner Mike and his crew, Juan and Caesar, turn up as the same faces each time. "I've used them twice and will continue to do so in the future. The best!" - Craig D., Google Review
What separates Painters of Raleigh from the stack of quotes most homeowners collect is consistency. The last time we ran our Chooz Score analysis, the company held over 75 Google reviews with a 4.9-star rating and a perfect 5.0 on Yelp, without a single negative review anywhere we looked. The company has been in business for more than a decade and is accredited with the Better Business Bureau. That steadiness is what earned Painters of Raleigh a Chooz Score of 84.5%. Read a dozen of the reviews back to back and the same handful of words keep landing, on time, professional, cleaned up, competitive. It reads less like luck and more like a routine the crew has run hundreds of times. "I received at least 4 quotes from other companies that charged way more for less work. The quality is outstanding and his pricing beats the competition by far!" - Leon P., Google Review