Communication & Responsiveness
If you're a first-time customer who wants guidance through the painting process, JBG Services delivers the kind of attentive service that puts minds at ease. The owners respond to over 90% of Google reviews with personalized replies that reference specific project details and team members by name—not generic thank-yous (Source: Chooz Score - Review Response Rate 3.0/3.0 and Review Response Quality 3.4/3.5). This carries through to the actual work:
"Jerome was prompt with all replies, factual and informative. Everything that he promised from start to finish of the project were completed." - Carol Y., Google Review
Attention to Detail & Thoroughness
If you're particular about craftsmanship and the details matter to you, JBG's preparation and execution stand out. Over 90% of their reviews mention specific project details, and "attention to detail" appears in over a dozen reviews (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Project Details Present 3.5/3.5). What customers notice most:
"They prepped the area better than an operating room. I couldn't recommend them enough." - Joseph D., Google Review
Reliability & Punctuality
If you're a busy professional or family on a tight schedule, their track record on timing is remarkable. Reviews consistently highlight on-time starts and on-schedule completion, with over 15 mentions of punctuality across customer feedback (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Recent Activity Weighting 4.0/4.0). Customers report:
"They show on time, finish on time, and clean up before they leave. The owner checks after to make sure you're happy. Unqualified recommendation." - Stephen L., Google Review
Proven Local Track Record
If you want a company with a solid reputation backed by real results, JBG Services has built an exceptional portfolio in southeastern North Carolina. With over 70 Google reviews at a perfect 5.0-star rating and nearly 20 Facebook recommendations, their reputation speaks through consistent delivery (Source: Google Reviews, Facebook Reviews, Chooz Score - Review Volume 4.0/4.0):
"JBG is by far the best I've ever worked with. I've hired a lot of painters over the years." - Colin O., Google Review
Licensing verification
JBG Services states they are bonded and insured on their website and Facebook page, but their North Carolina contractor license status could not be verified through the state licensing board database (Source: Chooz Score - Licensed Status 1.2/1.5). This is common for painting companies, but worth confirming for larger projects. Ask them directly: "Can you provide your NC contractor license number and proof of current insurance coverage?"
"You can fully trust them, as their expertise is unmatched and they only staff W-2 employees." - Zach S., Google Review
Want us to do the work for you and find you the best painting contractor?
Get StartedFREE SERVICEThe last time we conducted our Chooz Score analysis, Topsail Painting had over 75 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 84.7%. Perfect scores are rare, and the consistency extends across platforms:
"Please listen to mine and all of the other 5-star reviews, and HIRE MYNOR! He is truly outstanding. His communication is fast, his work is quick, and he goes above and beyond." - Morgan H., Google Review
Owner Mynor is mentioned by name in the majority of reviews. Customers consistently highlight his hands-on approach from the initial consultation through final walkthrough. The Chooz Score's owner engagement indicators are strong: Mynor personally responds to every review with warm, detailed replies:
"Mynor and his crew were incredibly professional throughout the entire process. From the initial consultation to the final touch-ups, they were attentive, respectful, and made sure every detail was addressed." - Carrie C., Google Review
Customers consistently praise the trustworthiness and professionalism of Mynor and his crew. One reviewer had their entire furnished condo painted while they were out of state, and returned to find everything exactly as they left it, with every picture rehung in place:
"He let himself in and out each day and was completely trustworthy and tidy. When we came back to see his finished work the home was immaculate just as we left it." - Debby M., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Surf City, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Surf City, NC.