JBG Services, Painting Division
Chooz Score Insights
At the time of our analysis, JBG Services Painting Division carried a Chooz Score of 91/100. The company states on its website and its Facebook page that it is insured and bonded. It has painted along the southeastern North Carolina coast for about five years and is registered in the state as NC Business Entity No. 2203339. It is a husband-and-wife company led by Jeremy and Billie Gunn, serving Wilmington, Leland, and the surrounding Brunswick County coast.
Across its review profiles, the company held over 120 Google reviews with a 5.0-star rating and 100% recommended on Facebook across over 15 reviews.
Multiple customers describe hiring JBG for more than one project. Kaye Kennedy describes returning for interior painting after an exterior project, and Elizabeth Karis explicitly mentions using JBG a second time. Jeremy Gunn, the owner, is named in dozens of the reviews we analyzed, often alongside a supervising manager and the crew on site. Reviewers return again and again to careful prep, daily cleanup, and protection of furniture and landscaping, and several note the painters are the company’s own employees rather than subcontractors.
"We are repeat customers of JBG Painting, and there’s a reason we chose them again! After they completed a full exterior painting project for us with exceptional results, we had no hesitation in hiring them to paint the interior of our home." - Kaye K., Google Review
Advice For Future Customers
Reviewers describe the complimentary color consultation as one of the more useful parts of the process, with the owners walking each room to sort lighting and palette before any painting begins, so it is worth using fully. If your job is a smaller one, a few rooms or a punch list rather than a whole house, ask about the Painter for a Day option the company offers for shorter work.
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Additional Questions Answered
Does JBG Services, Painting Division maintain consistent punctuality across projects?
"Showed up on time without exception" captures what multiple reviewers emphasize about scheduling. Customers report morning text confirmations and crews arriving within promised windows. One reviewer noted the team "even worked on the 4th of July to stay on schedule with their project completion date," demonstrating commitment to deadlines that extends beyond typical contractor behavior.
What sets JBG Services, Painting Division's preparation process apart?
The pre-painting setup receives specific praise across reviews. Customers mention floors protected better than expected, furniture carefully covered, and vehicles shielded without being asked. Several reviewers compare the preparation to "better than an operating room," noting the thoroughness prevents any damage to belongings. This extends to exterior work, where teams move plants and protect landscaping proactively.
Can JBG Services, Painting Division handle historic or complex projects?
The team painted the entire exterior of Bellamy Mansion (a major historic landmark) within the quoted timeframe while respecting museum operations. They tackled a 109-year-old house requiring extensive prep, a 100-year-old church, and various custom color schemes. "Jeremy's ideas for color schemes worked perfectly" appears repeatedly when customers describe projects with challenging requirements or multiple design elements.
How does JBG Services, Painting Division handle customer communication throughout projects?
Owner Jeremy provides daily check-ins on larger projects, while project manager Lisa maintains smooth operations and timeline updates. Customers appreciate responsiveness that includes "prompt with all replies, factual and informative" communication. The team accommodates last-minute requests and color changes without disrupting schedules, maintaining open dialogue from consultation through final walkthrough.
What happens after JBG Services, Painting Division completes the painting work?
The company provides a cleaning service once work finishes, with customers consistently noting properties left "spotless" or "cleaner than when they started." This includes daily cleanup during multi-day projects. Multiple reviews mention the lack of debris, paint drips in wrong places, or contractor waste often associated with painting jobs. Touch-ups are handled promptly when requested.
Are JBG Services, Painting Division's pricing structures competitive for the quality delivered?
Reviews describe pricing as "reasonable," "fairly priced," and emphasizing that "you get what you pay for." Customers who obtained multiple bids consistently chose JBG despite sometimes higher quotes, citing the value of W-2 employees, proper insurance, and reliable completion. The color consultation, cleaning service, and attention to detail are included rather than upcharges.
How JBG Services, Painting Division Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how JBG Services, Painting Division performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects JBG Services, Painting Division’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.