Best Painters in Wilmington, NC - Chooz Score Ranked

Why Customers Choose JBG Services, Painting Division

Communication & Responsiveness

If you're a first-time customer who wants guidance through the painting process, JBG Services delivers the kind of attentive service that puts minds at ease. The owners respond to over 90% of Google reviews with personalized replies that reference specific project details and team members by name—not generic thank-yous (Source: Chooz Score - Review Response Rate 3.0/3.0 and Review Response Quality 3.4/3.5). This carries through to the actual work:

• Owner Jeremy provides free color consultations, even meeting customers on weekends
• Project manager Lisa maintains clear communication throughout larger jobs
• Team members send morning confirmation texts and arrive within promised windows
• Owner personally checks in after completion to ensure satisfaction

"Jerome was prompt with all replies, factual and informative. Everything that he promised from start to finish of the project were completed." - Carol Y., Google Review

Attention to Detail & Thoroughness

If you're particular about craftsmanship and the details matter to you, JBG's preparation and execution stand out. Over 90% of their reviews mention specific project details, and "attention to detail" appears in over a dozen reviews (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Project Details Present 3.5/3.5). What customers notice most:

• Floors protected thoroughly, furniture carefully covered before work begins
• Daily cleanup during multi-day projects—no leftover debris or paint drips
• Complimentary cleaning service provided after job completion
• Touch-ups handled promptly when requested

"They prepped the area better than an operating room. I couldn't recommend them enough." - Joseph D., Google Review

Reliability & Punctuality

If you're a busy professional or family on a tight schedule, their track record on timing is remarkable. Reviews consistently highlight on-time starts and on-schedule completion, with over 15 mentions of punctuality across customer feedback (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Recent Activity Weighting 4.0/4.0). Customers report:

• Crews showing up on time without exception
• Projects finishing within quoted timeframes—sometimes faster
• One team even worked on the 4th of July to meet a deadline
• Major projects like the Bellamy Mansion exterior completed on exact schedule

"They show on time, finish on time, and clean up before they leave. The owner checks after to make sure you're happy. Unqualified recommendation." - Stephen L., Google Review

Proven Local Track Record

If you want a company with a solid reputation backed by real results, JBG Services has built an exceptional portfolio in southeastern North Carolina. With over 70 Google reviews at a perfect 5.0-star rating and nearly 20 Facebook recommendations, their reputation speaks through consistent delivery (Source: Google Reviews, Facebook Reviews, Chooz Score - Review Volume 4.0/4.0):

• Perfect 5.0-star rating across both Google and Facebook platforms (Source: Google Reviews, Facebook Reviews)
• Over 60 detailed reviews in just the last two years (Source: Chooz Score - Review Volume component)
• Diverse project portfolio including residential, commercial, and historic buildings
• All painters are W-2 employees—no unknown subcontractors

"JBG is by far the best I've ever worked with. I've hired a lot of painters over the years." - Colin O., Google Review

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Questions to Ask JBG Services, Painting Division

Licensing verification

JBG Services states they are bonded and insured on their website and Facebook page, but their North Carolina contractor license status could not be verified through the state licensing board database (Source: Chooz Score - Licensed Status 1.2/1.5). This is common for painting companies, but worth confirming for larger projects. Ask them directly: "Can you provide your NC contractor license number and proof of current insurance coverage?"

"You can fully trust them, as their expertise is unmatched and they only staff W-2 employees." - Zach S., Google Review

Why Customers Choose Anderson Painting

Their Team, Not Random Subs

What sets Anderson apart is their commitment to in-house employees. The Chooz Score's in-house crews component shows consistency: every person who works for them is a W-2 employee, not a subcontractor. The same team members appear across multiple reviews:

• Sales consultants like Scott Bailey and Wells Thompson are praised by name across dozens of reviews
• Crew members Mohammad and Noaman are specifically mentioned for their craftsmanship
• Customers describe working with "the entire Anderson team" rather than unknown contractors

"In an industry where it's common to subcontract everything, Anderson doesn't. Every person who works for them is a W-2 employee. That may not sound like a big deal, but it makes a huge difference." - Wells T., Google Review

Precision in Every Stroke

Customers consistently praise the quality of Anderson's finished work, from deck staining to lead paint removal to detailed trim work. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines:

• EPA Lead-safe certified (RRP) for projects involving older homes
• Hand brushing is offered as an upgrade for a premium finish
• Summit Safety Certified with proper training protocols

"From start to finish our Anderson Painting crew did a top notch job. Our onsite crew did a superb job of staining our exterior decks, doing minor carpentry repairs, and sanding and staining our front door." - Pat L., Google Review

Established and Still Going Strong

The last time we conducted our Chooz Score analysis, Anderson Painting had over 220 Google reviews with a 4.8-star rating. This company earned a Chooz Score of 87.3%. With nearly 20 years in business serving Raleigh, Durham, Chapel Hill, and the surrounding Triangle area, their presence extends across platforms:

• 4.9 stars on Angi with over 100 reviews
• 96% recommended on Facebook with over 20 recommendations
• A+ rating with the Better Business Bureau, accredited since 2014

"Over the years we've worked with many painting companies but after finding Anderson I hope to never work with anyone else. We have been incredibly happy with the services we've contracted with Anderson." - Liv J., Google Review

Questions to Ask Anderson Painting

Carpentry repairs and project scope

A couple of reviewers noted that carpentry repair costs increased after the project started, and some mentioned small details being missed during the initial walkthrough. If your project includes carpentry or detailed trim work, ask directly: "Can we walk through the full scope of carpentry repairs upfront, and what's your process for a final detail inspection?"

"Estimator could've done a better job identifying carpentry repairs as those costs increased after the project started and may have altered my vendor selection." - Scott H., Google Review (no owner reply)