Communication & Responsiveness
If you're a first-time customer who wants guidance through the painting process, JBG Services delivers the kind of attentive service that puts minds at ease. The owners respond to over 90% of Google reviews with personalized replies that reference specific project details and team members by name—not generic thank-yous (Source: Chooz Score - Review Response Rate 3.0/3.0 and Review Response Quality 3.4/3.5). This carries through to the actual work:
"Jerome was prompt with all replies, factual and informative. Everything that he promised from start to finish of the project were completed." - Carol Y., Google Review
Attention to Detail & Thoroughness
If you're particular about craftsmanship and the details matter to you, JBG's preparation and execution stand out. Over 90% of their reviews mention specific project details, and "attention to detail" appears in over a dozen reviews (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Project Details Present 3.5/3.5). What customers notice most:
"They prepped the area better than an operating room. I couldn't recommend them enough." - Joseph D., Google Review
Reliability & Punctuality
If you're a busy professional or family on a tight schedule, their track record on timing is remarkable. Reviews consistently highlight on-time starts and on-schedule completion, with over 15 mentions of punctuality across customer feedback (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Recent Activity Weighting 4.0/4.0). Customers report:
"They show on time, finish on time, and clean up before they leave. The owner checks after to make sure you're happy. Unqualified recommendation." - Stephen L., Google Review
Proven Local Track Record
If you want a company with a solid reputation backed by real results, JBG Services has built an exceptional portfolio in southeastern North Carolina. With over 70 Google reviews at a perfect 5.0-star rating and nearly 20 Facebook recommendations, their reputation speaks through consistent delivery (Source: Google Reviews, Facebook Reviews, Chooz Score - Review Volume 4.0/4.0):
"JBG is by far the best I've ever worked with. I've hired a lot of painters over the years." - Colin O., Google Review
Licensing verification
JBG Services states they are bonded and insured on their website and Facebook page, but their North Carolina contractor license status could not be verified through the state licensing board database (Source: Chooz Score - Licensed Status 1.2/1.5). This is common for painting companies, but worth confirming for larger projects. Ask them directly: "Can you provide your NC contractor license number and proof of current insurance coverage?"
"You can fully trust them, as their expertise is unmatched and they only staff W-2 employees." - Zach S., Google Review
Want us to do the work for you and find you the best painting contractor?
Get StartedFREE SERVICEWhat sets Anderson apart is their commitment to in-house employees. The Chooz Score's in-house crews component shows consistency: every person who works for them is a W-2 employee, not a subcontractor. The same team members appear across multiple reviews:
"In an industry where it's common to subcontract everything, Anderson doesn't. Every person who works for them is a W-2 employee. That may not sound like a big deal, but it makes a huge difference." - Wells T., Google Review
Customers consistently praise the quality of Anderson's finished work, from deck staining to lead paint removal to detailed trim work. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines:
"From start to finish our Anderson Painting crew did a top notch job. Our onsite crew did a superb job of staining our exterior decks, doing minor carpentry repairs, and sanding and staining our front door." - Pat L., Google Review
The last time we conducted our Chooz Score analysis, Anderson Painting had over 220 Google reviews with a 4.8-star rating. This company earned a Chooz Score of 87.3%. With nearly 20 years in business serving Raleigh, Durham, Chapel Hill, and the surrounding Triangle area, their presence extends across platforms:
"Over the years we've worked with many painting companies but after finding Anderson I hope to never work with anyone else. We have been incredibly happy with the services we've contracted with Anderson." - Liv J., Google Review
A couple of reviewers noted that carpentry repair costs increased after the project started, and some mentioned small details being missed during the initial walkthrough. If your project includes carpentry or detailed trim work, ask directly: "Can we walk through the full scope of carpentry repairs upfront, and what's your process for a final detail inspection?"
"Estimator could've done a better job identifying carpentry repairs as those costs increased after the project started and may have altered my vendor selection." - Scott H., Google Review (no owner reply)
96% Recommended (23 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Wilmington, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Wilmington, NC.