Communication & Responsiveness
If you're a first-time customer who wants guidance through the painting process, JBG Services delivers the kind of attentive service that puts minds at ease. The owners respond to over 90% of Google reviews with personalized replies that reference specific project details and team members by name—not generic thank-yous (Source: Chooz Score - Review Response Rate 3.0/3.0 and Review Response Quality 3.4/3.5). This carries through to the actual work:
"Jerome was prompt with all replies, factual and informative. Everything that he promised from start to finish of the project were completed." - Carol Y., Google Review
Attention to Detail & Thoroughness
If you're particular about craftsmanship and the details matter to you, JBG's preparation and execution stand out. Over 90% of their reviews mention specific project details, and "attention to detail" appears in over a dozen reviews (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Project Details Present 3.5/3.5). What customers notice most:
"They prepped the area better than an operating room. I couldn't recommend them enough." - Joseph D., Google Review
Reliability & Punctuality
If you're a busy professional or family on a tight schedule, their track record on timing is remarkable. Reviews consistently highlight on-time starts and on-schedule completion, with over 15 mentions of punctuality across customer feedback (Source: Chooz Score - Key Phrase Extraction 3.0/3.0, Recent Activity Weighting 4.0/4.0). Customers report:
"They show on time, finish on time, and clean up before they leave. The owner checks after to make sure you're happy. Unqualified recommendation." - Stephen L., Google Review
Proven Local Track Record
If you want a company with a solid reputation backed by real results, JBG Services has built an exceptional portfolio in southeastern North Carolina. With over 70 Google reviews at a perfect 5.0-star rating and nearly 20 Facebook recommendations, their reputation speaks through consistent delivery (Source: Google Reviews, Facebook Reviews, Chooz Score - Review Volume 4.0/4.0):
"JBG is by far the best I've ever worked with. I've hired a lot of painters over the years." - Colin O., Google Review
Licensing verification
JBG Services states they are bonded and insured on their website and Facebook page, but their North Carolina contractor license status could not be verified through the state licensing board database (Source: Chooz Score - Licensed Status 1.2/1.5). This is common for painting companies, but worth confirming for larger projects. Ask them directly: "Can you provide your NC contractor license number and proof of current insurance coverage?"
"You can fully trust them, as their expertise is unmatched and they only staff W-2 employees." - Zach S., Google Review
Want us to do the work for you and find you the best painting contractor?
Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Castle Hayne, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Castle Hayne, NC.