CertaPro Painters of Wilmington NC
Chooz Score Insights
At the time we analyzed CertaPro Painters of Wilmington, NC, the company held over 100 Google reviews with a 4.9-star rating, along with 100% recommended on Facebook across six reviews and 1.6 stars on Yelp across seven reviews. The Google rating sits near the top of the scale across a triple-digit review count, while the low Yelp figure comes from only a handful of ratings.
Score breakdown
- Platform Reviews
- 18.8/20
- Review Quality & Engagement
- 35/40
- Website & Digital Presence
- 17.1/20
- Business Authority
- 14.7/20
The company earned a Chooz Score of 85.6%. It is an independently woman-owned and operated CertaPro location, led by owner Barbie Dorsey since 2019, and it paints homes and businesses across Wilmington and the Cape Fear coast, from Wrightsville Beach to Leland, Southport, and Ocean Isle Beach.
The reviews we analyzed describe interior and exterior repaints along with cabinet, door, and trim work, drywall repair, and popcorn ceiling removal. The owner, Barbie, along with the estimator Jesus and the crew leads Martin and Rafael, is named across many of the reviews we analyzed, which points to continuity of team from the written estimate through the finished work. The owner replies to reviews consistently, and owner responses appear on well over forty of the Google reviews we analyzed. Repeat and referral work is common, and we found at least nine reviewers describing a second or third project with the same team. The handful of reviews below five stars concern arrival timing rather than the quality of the work, and the owner responded to those directly.
"We contacted CertaPro Painters of Wilmington to paint the entire house interior. Jesus Montoya, sales consultant provided us a fair price and included a discount as repeat customers. Only a few days later, the team showed up and got to work. Five days later, they had completed a beautiful job." - Christopher A., Google Review
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How CertaPro Painters of Wilmington NC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Wilmington NC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Wilmington NC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.