Imperial Painters

Q&A Based On What Customers Are Saying About Imperial Painters LLC

Q: How do their prices compare to other Denver painting contractors?

Customers consistently describe Imperial Painters' pricing as "reasonable," "competitive," and "fair" rather than the cheapest option. Charles Scudder noted after getting several bids that "They were not the cheapest but they were very competitive. I felt like they were going to offer the best service for the best price." Multiple reviewers specifically mentioned "reasonable price" in their feedback, including Linda Isbell and tom sperr. The value proposition seems clear - while not the lowest bidder, customers feel the quality justifies the cost, with Mitchell stating "The pricing is competitive and reasonable" and appreciating that Imperial doesn't engage in aggressive door-to-door sales tactics like competitors.

~Review Snippet Sources: Google

Q: Can they handle complex painting challenges like vaulted ceilings or previously stained wood?

Shannon Nevin's experience demonstrates their capability with difficult projects. She had received four estimates for painting vaulted ceilings with rafters where "the wood on the ceilings had been stained red, sanded and sealed heavily with Verathane." Despite the complexity, estimator Craig "made it seem like it was completely possible and was so personable and friendly" that she canceled her remaining appointments. The results exceeded expectations: "I cannot believe how straight the lines are from the ceiling to the walls and what a beautiful job they did." Mark L also praised their handling of a unique commercial project involving "prep, primer, paint on steel beams with exposed welds," noting he was "very impressed with the painters, quality of work, and attention to detail."

~Review Snippet Sources: Google

Q: How quickly can they complete a typical home painting project?

The speed of Imperial Painters consistently amazes customers. Amy Williams reported her "Exterior looks like a brand new house" and it was "done in a day!" Similarly, Cosette Lucero noted "They completed a bilevel house in one day." For interior projects, beth miller enthusiastically shared that Jorge and Luis "showed up on time worked all day Did an awesome job!! And came back on SUNDAY for final touches!!" Even with their efficiency, quality isn't sacrificed - Mandi mentioned "The crew finished a day earlier than estimated and left the place looking great."

~Review Snippet Sources: Google, Yelp

Q: What if issues arise during or after the painting project?

Imperial Painters demonstrates exceptional commitment to customer satisfaction when problems occur. Linda Bowman shared that when "there was a minor issue, Jose came bright and early in the morning to take care of it." The company's dedication to resolution is further evidenced by their response to a fraudulent negative review, where they professionally addressed the situation. Mike & Andreia Lamar noted that "Even though we had some changes requested after the job was complete, the team stayed in excellent communication with us to get the job done to our satisfaction." Hannah Manheim confirmed that when there were "a few areas of touch up" needed, the crew "stayed late to resolve it to my satisfaction."

~Review Snippet Sources: Google

Q: How thorough is their prep work and cleanup process?

The attention to prep work and cleanup receives consistent praise. tom sperr, a repeat customer, specifically noted "We had a job which required a significant amount of preparation work at upper reaches of our house. They scraped and cleaned and then did a great job of painting." Teresa Triolo, who describes herself as "picky about paint prep," was initially reluctant to hire painters but found herself "very happy with the result" with Imperial, noting "Nice, clean lines, and I don't see overspray or paint where it shouldn't be." William Harmes provided perhaps the most impressive testimony: "I had new floors installed before the paint, and not a spec of paint was found on the floors."

~Review Snippet Sources: Google

Q: What makes them different from other Denver painting companies?

The woman-owned aspect and personal touch set Imperial apart. Donna Johnson specifically mentioned "I love that this is Alyssa's business," while multiple reviews highlight owner involvement in the process. Danny Van, a first-time homeowner, appreciated that "Jessica, Bailey, Brian, and Jorge did a phenomenal job easing a lot of my anxiety." The company's approach differs from competitors - Mitchell appreciated that "Imperial Painters didn't come by and solicit on our doorstep 5-6 times a year like the rest of the companies do." Elliott Asbury, who has "worked with a lot of service companies over the years," recognized Imperial immediately as standing out: "professional, honest, skilled, and—importantly—genuinely enjoyable to work with."

~Review Snippet Sources: Google, Facebook