Marc Poulos Painting & Decorating
Updated: 09-07-2025
About Marc Poulos Painting & Decorating
Marc Poulos Painting & Decorating stands as a leading residential painting company in the greater Chicago area, bringing over 25 years of experience to homeowners across Arlington Heights and surrounding communities. Founded in 1996, the company has built its reputation on a foundation of quality craftsmanship, integrity, and what they call "professional, no-hassle painting services." The company has completed painting projects in hundreds of homes throughout the region, establishing itself as a trusted name in Chicago's northwest suburbs. Their dedication to excellence earned them the Arlington Heights Chamber of Commerce Small Business of the Year award in 2019, a recognition that reflects their commitment to both quality and community involvement.
The company's comprehensive service portfolio encompasses everything from interior and exterior painting to specialized treatments including cabinet painting and refinishing, wallpaper installation and removal, and deck staining. They've developed particular expertise in kitchen cabinet transformations, offering homeowners a cost-effective alternative to full renovations by refinishing existing cabinetry with durable, professional-grade finishes. Marc Poulos, the owner with 34 years of industry experience, leads a team that undergoes background checks and arrives in marked vehicles wearing uniforms. The company carries comprehensive general liability and workers' compensation insurance, providing clients with peace of mind throughout their projects.
What distinguishes Marc Poulos Painting is its Paint It Forward program, through which they give back to the communities they serve by helping those less fortunate. They offer a five-year warranty on materials and labor, demonstrating confidence in their workmanship. The company also provides free color consultations as part of their service, ensuring that the final result is a home that clients can be proud of. Their commitment to using only the highest quality products guarantees a finish that is not only beautiful but also durable and long-lasting.
Updated: 09-07-2025
Q&A Based On What Customers Are Saying About Marc Poulos Painting & Decorating
Q: I've heard painting contractors can be expensive - how do their prices compare?
Multiple customers have addressed the pricing question directly in their reviews. Scott Matthews acknowledged "They are not cheap, but you get what you pay for" after having his entire property painted, emphasizing the professional quality justified the investment. However, many reviewers found the pricing quite reasonable - MickiMo R. specifically recommended them as "expert painters at a reasonable price" after their garage door project. Joyce Suchsland noted the "Job was priced reasonably compared to other bids" for wallpaper installation, while John Hughes celebrated getting "Another outstanding job, on time and at a great price" as a repeat customer. The consensus suggests that while not the cheapest option, Marc Poulos offers strong value for the quality delivered.
~Review Snippet Sources: Google
Q: What if something goes wrong or I'm not happy with the work?
The company's approach to problem resolution shows in both positive and challenging situations. When David Powers experienced issues with his exterior painting, he noted that while "The road getting to the final piece was rough," project manager Jay ultimately "did ensure that I was happy with the end result" and the company "made things right." Even in a negative review, owner Marc Poulos personally responded to Meg Miller's missed appointment complaint saying "I'm sorry you had this experience... Please call us back so we can get your appointment rescheduled." John MacAree shared that the team "came back (free of charge) to do some tiny touchups that we requested," demonstrating their commitment to customer satisfaction even after project completion.
~Review Snippet Sources: Google
Q: Do they actually show up when scheduled and finish on time?
Reliability emerged as one of the company's strongest attributes based on customer feedback. Gene Chaiken confirmed "They were always on time with scheduled work" for deck staining. Amy Martin appreciated that "They came when they said that they would" during her interior repaint. Theresa Ryan emphasized "The painters were always on time, professional and courteous" throughout her project. John MacAree was amazed that "They managed to get the entire thing done in about two days" for his apartment painting, while Doug Salvon noted that despite a delayed start, "they worked on Saturday to ensure the job was completed before the following Monday."
~Review Snippet Sources: Google
Q: What about cleanup - will my house be a mess during the project?
Cleanup and protection of property received consistent praise across reviews. Mike Rude noted the team "cleaned up after each day" during exterior painting. Claudia Wolter was thrilled: "I had no clean up what so ever." Doug Salvon specifically mentioned being impressed that "the team took great care to cover the floors, resulting in no issues whatsoever" after recently refinishing hardwood floors. Wanda Lee appreciated that the crew was "neat and tidy, prep work was well done, cleanup was great." MickiMo R. confirmed "When they were finished they cleaned up and my 3 car garage doors look fantastic."
~Review Snippet Sources: Google
Q: Can they handle challenging projects like wallpaper or cabinet painting?
The company demonstrates particular expertise with specialty projects beyond standard painting. For wallpaper, Wendy Reitz raved about installer Angelica who "did an amazing job of bringing my wallpaper project to life... paid very close attention to detail because I did not have much extra wallpaper to spare." Kate Steinmiller declared "My wallpaper is perfect. Fair prices and excellent work." For cabinet transformations, Tom Zander shared "We used Marc Poulos Painting to paint our wood kitchen cabinets and his work was outstanding. The cabinets look like they were built this way." Robert Lopatin confirmed their cabinet refinishing "turned out better than our expectations at a fraction of the cost of new cabinets."
~Review Snippet Sources: Google