Question 1

Q: What do customers say about how Darrin communicates throughout a painting project?

Accepted Answer

Clients describe a process that begins with a same-day or next-day phone pickup and moves quickly to a guaranteed written quote. Tori Torres noted the team provided a quote within 24 hours and started work within 48 hours of her initial call. Renee Hannes praised the communication throughout her full-home interior job, and Caitlin Rock highlighted quick responses to both calls and emails. Several reviewers mention Darrin answering seven days a week.

Question 2

Q: How does PaintChimp handle color selection and finish recommendations for clients who are unsure?

Accepted Answer

The team takes an active role in guiding homeowners toward the right palette. Tori Torres shared that Darrin flagged color choices that would look problematic with certain lighting and suggested alternatives. Michelle Banicky said the color recommendation Darrin made removed the stress of choosing on her own, and the result looked great. Robert Benes also noted Darrin's knowledge regarding finishes and color on his repeat visit.

Question 3

Q: What kinds of large-scale or time-sensitive projects has PaintChimp completed, and how quickly do they work?

Accepted Answer

The team has tackled everything from single-room refreshes to multi-thousand-square-foot homes on tight timelines. Tori Torres reported just under 3,000 square feet painted in under four days. Renee Hannes described a full-home interior including a two-story foyer over stairs, and Steven VanderVeen praised fast completion across both outdoor trim and an interior refresh. Kim Blakely confirmed her project finished on schedule as promised.

Question 4

Q: How often do customers come back to PaintChimp for additional work, and what does that say about the experience?

Accepted Answer

Multiple reviewers mention returning for new projects. Steven VanderVeen has hired the crew for outdoor trim, front stoop stairs, and an interior refresh. Robert Benes noted this was his second time working with the team. Donna Graziano reported three completed projects with more planned, and aj henriksen had two houses painted. Jeanne Murawski recommended them to her parents after her rental-property job.

Question 5

Q: What is the PaintChimp experience like from first call to final walkthrough?

Accepted Answer

The journey begins with a free, no-pressure estimate where Darrin visits the home and walks through the scope of work. After providing a guaranteed written quote with no upfront deposit, the crew arrives on schedule and works through each room or exterior section. Madelynn Marie described the team painting most rooms in her townhome including wall repairs, with good timing throughout. Kim Blakely noted the team worked like clockwork and finished within the promised timeframe, and multiple clients mention thorough daily cleanup.

Question 6

Q: What types of commercial properties does PaintChimp paint, and how does the commercial process differ from residential?

Accepted Answer

PaintChimp paints interiors and exteriors of restaurants, offices, medical facilities, retail spaces, light industrial buildings, warehouses, car dealerships, and self-storage facilities. The company offers overnight painting on a case-by-case basis to avoid disrupting normal business hours. All painters carry general liability and workers compensation insurance, which is noted on the commercial service page.

Question 7

Q: How is PaintChimp structured as a business, and what credentials back the operation?

Accepted Answer

PaintChimp operates as a corporation registered with the Illinois Secretary of State. The company carries full general liability and workers compensation insurance. Illinois does not require a state-level painting contractor license, though PaintChimp holds proper business registration. The crew offers a three-year warranty on completed work and a satisfaction guarantee, with no deposit required before work begins.

Question 8

How PaintChimp Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how PaintChimp performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects PaintChimp’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

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About PaintChimp

Q&A Based On What Customers Are Saying About PaintChimp