Chooz Score Insights
65 Reviews, Not One Below Five Stars
More than sixty Google reviews, and every one of them is five stars. That's not a company cherry-picking its best work, that's a decade-plus stretch of simply not slipping. When we last ran our Chooz Score analysis, PCS Painters held a perfect 5.0-star rating across over 60 Google reviews, backed by 4.8 stars on Yelp across over 15 reviews. The Chooz Score's cross-platform analysis shows the same story on every site homeowners check.
The consistency isn't new. PCS has painted homes across Lake and Cook counties for more than 20 years, and the five-star reviews stretch back nearly as far. The company earned a Chooz Score of 84.9%.
"If you found this website or review, you found the right guy - look no further!!! Harry is an honest, upfront, and trustworthy individual." - Richard E., Google Review
Thirty Years With the Same Painter
One customer has hired PCS for over thirty years. Read that again. Thirty years of calling the same painter for both her home and her business, and she still describes them as simply the best.
She's not alone. Another has used them for over ten years, going back again and again as her needs changed over time. Others mention a second job, then a third, a standing relationship for a large cedar house, two commercial buildings kept up across the years.
High marks on the Chooz Score's customer retention indicators back that up, with reviewers describing PCS as their first call and no one else worth phoning. That kind of loyalty gets earned by getting it right the first time, then doing it again.
"I have been hiring PCS Painters for over 30 years. I use them exclusively for my business and personally for my home. They are simply the best." - Rock C., Google Review
Career Painters, Not Random Subs
PCS puts its own employees on every job and says so plainly, that it doesn't sell your project to another painter and doesn't hand it off to random subcontractors. In a trade where day-labor crews are common, that's a real difference, and the reviews show why it matters.
Read enough of them and the same names surface. Hector, Hector Jr, Jorge, and Luis turn up again and again, working alongside owner Harry from one job to the next. That continuity is what a stable, in-house team actually looks like.
One family had a large ceiling that a previous painter had left covered in zebra stripes, and Harry promised it wouldn't happen again. Hector Jr and Jorge repainted the kitchen, dining, family room, and foyer ceilings, and the result came back perfect. The crew is also EPA Lead-Safe Certified, which matters on any home built before 1978.
"The ceiling turned out 'Perfect'! The painters (Hector Jr and Jorge) are professionals and their work showed it. Once the work was complete, the cleanup started and they were very conscientious of leaving the house and work area as clean as when they arrived." - Ken P., Google Review
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Additional Questions Answered
What kind of cabinet painting results can homeowners expect from PCS Painters?
Cabinet and kitchen refinishing is one of the specialties, handled in a climate controlled spray shop for a smoother, more durable finish. Steven Warshawsky noted the team "did a fantastic job painting our kitchen cabinets", and Jan Obenchain shared that "by EOD Thursday my kitchen was back together and beautiful". The process is built around clean prep, careful application, and a result that refreshes a kitchen without a full remodel.
How does PCS Painters handle interior painting and wall preparation?
Interior work starts with protection and repair before any color goes up. Hemalakshmi Rajeev described crews "patching and painting throughout the house, including the ceilings", while Ken P said of a difficult ceiling that "The ceiling turned out "Perfect". Drop cloths, wrapped furniture, patching, caulking, sanding, and priming all come first, so the finish looks uniform and the home stays protected throughout the project.
What exterior painting work does PCS Painters take on around Chicagoland?
Exterior painting covers siding, trim, decks, and full repaints built for northern Illinois weather. Donna Z recalled the crew "painting my wood deck surface, and painted one exterior wall", and Jaime Reyes said they "did a wonderful job painting the exterior of our home". Power washing, scraping, caulking, and priming prepare each surface first, since exterior coatings only last when the prep underneath is done properly.
How does PCS Painters protect a home and keep the site clean?
Protecting the home is treated as part of the job rather than an add on. Ann Barreca said the team "kept everything clean and protected, and paid attention to details", and Marcia McWilliams noted the painters "were polite and respectful of my property". Floors, furniture, and openings are covered before work starts, and crews clean up as they go so the space stays livable.
Is PCS Painters a good value for the quality of work?
Value shows up in careful work and fair, fixed bid pricing rather than pressure sales. Writing on Yelp, Jen A said "the quality and value of the service we received was superb!", and on Facebook Miles Jacobson shared that "we got every bit of our money's worth and more!". Estimates are detailed and set in advance, so homeowners know what to expect before the crew begins.
What do customers say about the owner and trust at PCS Painters?
Homeowners point to honest guidance and dependable follow through from the owner and crew. Richard Eberle wrote that "Harry is an honest, upfront, and trustworthy individual", and chaim sherman said plainly that "The work is top notch". The approach leans on clear communication and no pressure sales, which is a big reason so many projects come through referrals from past clients.
Do customers come back to hire PCS Painters for repeat projects?
Repeat business and long relationships run through the reviews. Rock Chick shared that "I have been hiring PCS Painters for over 30 years", and Lori HIRSHMAN described "working with this honest, professional family owned company for over 10 years". Many clients return for new rooms, exteriors, and commercial spaces, and refer friends and neighbors, which reflects steady quality over time rather than a single good job.
Is PCS Painters an established, registered painting business in Illinois?
Yes. PCS Painters operates as Professional Coating Services, LLC, a registered Illinois limited liability company on file with the Illinois Secretary of State under business entity number 02990652. The company works across the Chicagoland area from its Libertyville office, serving homeowners and businesses throughout Lake and Cook counties with interior, exterior, and cabinet painting.
-Verification Sources: Illinois Secretary of State
How PCS Painters Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how PCS Painters performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects PCS Painters’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.