Question 1

Q: How does Freshly Coated LLC handle projects that involve multiple trades in one home?

Accepted Answer

Customers describe projects where the crew seamlessly combined painting, drywall repair, flooring installation, and even plumbing or electrical work under one contract. Mitch Holtz noted the team "did a great job framing a new wall, installing a backsplash, and renovating two bathrooms" during a single engagement. Hannah Curran added that she has used them three times for painting, electrical work, and fixture swaps, trusting the same crew each visit.

Question 2

Q: What do customers say about Jesse Munoz’s communication style during a project?

Accepted Answer

Multiple reviewers highlight Jesse’s responsiveness and daily communication as standout qualities. Dan Alvarez described how Jesse "communicated what each day’s goals are, inspected the days work and ensured his team arrived on time." LOS ROMANS noted that Jesse kept them informed every step of the way with scheduling updates and progress reports, answering questions quickly and thoroughly.

Question 3

Q: How has Freshly Coated LLC performed when correcting work done by other contractors?

Accepted Answer

Kevin Doyle described hiring Freshly Coated after a previous contractor left exposed basement rafters looking splotchy and unsatisfying. The team "did a great job prepping the work space and taping off everything that was not to be painted" and delivered a result that exceeded expectations at a reasonable price. The owner personally responded thanking Kevin for the opportunity to fix things.

Question 4

Q: What kind of surface preparation does the team perform before painting?

Accepted Answer

Reviewers consistently mention careful prep work. Hannah Curran noted the painters "took the time to prep everything carefully (the walls, fills holes and blemishes that gives a flawless finish)." Kayla Janda described Marco covering all furniture and laying floor protection from the front door to the work area before repairing a wall damaged by wallpaper removal. Steve mentioned the crew cleaned up after themselves and the owner left scaffolding an extra day at no cost.

Question 5

Q: How do customers describe the pricing and value of Freshly Coated LLC’s work?

Accepted Answer

The phrase "reasonable price" appears repeatedly across platforms. Jorge Arellano praised the attention to detail on a full basement build-out. Anthony A called the company "reasonably priced" after basement repairs found through Facebook. Kim Olchowka Zarobsky on Facebook said pricing was more than fair. The consistent thread is that customers feel the quality of craftsmanship justifies the cost.

Question 6

Q: What evidence exists of long-term customer relationships with Freshly Coated LLC?

Accepted Answer

Several customers demonstrate multi-year loyalty. Rachel Dempsey described a three-year relationship, calling Jesse her go-to for everything from drywall to basement remodels. Mitch Holtz hired the team back two months after an initial project for renovations on a second home. Hannah Curran has used them three times for whole-house painting and additional trade work. Brooke Wilke, a real estate agent, added Freshly Coated to her preferred contractor list for client projects.

Question 7

Q: What is Freshly Coated LLC’s business registration and licensing status in Illinois?

Accepted Answer

Freshly Coated LLC is registered as an active Limited Liability Company with the Illinois Secretary of State. The State of Illinois does not require a state-level painting contractor license. The company is BBB accredited with an A+ rating through the BBB of Chicago and Northern Illinois.

Question 8

How Freshly Coated LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Freshly Coated LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Freshly Coated LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Freshly Coated LLC

About Freshly Coated LLC

Q&A Based On What Customers Are Saying About Freshly Coated LLC