Chooz Score Insights
Built on Loyalty
If you're looking for a contractor you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for multiple projects and referring the company to others.
- D'andre Banks states "I have used them a few times in the past, and will use them from now on"
- Philip Rogers confirms "this is my 3rd experience working with them" for both carpentry and painting
- General contractor Johnny Dunlap relies on them for "dozens of our clients"
"I have used them a few times in the past, and will use them from now on. Always excellent work. Very professional and timely." - D'andre B., Google Review
Credentials You Can Check
The last time we conducted our Chooz Score analysis, Scarlett Painting & Remodeling had over 90 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 90.6%. The credentials back up the reviews:
- BBB accreditation since July 2025 with an A+ rating
- 2025 Angi Super Service Award recipient
- 5.0 stars on Angi with verified purchase reviews
"Found this company on Angie's List and they were so detailed in their work plan that I hired them for my whole house painting. They were timely, professional, and thorough. They went above and beyond to even do minor repairs before painting." - Ingrid W., Google Review
Quick Work, Quality Results
Customers consistently mention fast turnarounds without sacrificing quality. Joshua Haney compared multiple quotes and noted Scarlett responded same-day while others took five to six days. The Chooz Score's recent activity weighting shows consistent project completions month after month.
- Same-day quote turnaround is common, with crews ready to start quickly after acceptance
- Thorough prep work includes power washing, scraping, caulking, and two-coat applications with Sherwin Williams paint
- Daily cleanup leaves worksites tidy each evening
"Other quotes took me 5-6 days to hear back about. Scarlett Painting got back to me the same day. Once I accepted the bid they wanted to start the next day." - Joshua H., Google Review
Find out more about how we Scarlett Painting & Remodeling
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All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Does Scarlett Painting & Remodeling show up on time and stay on schedule?
Customers repeatedly praise the team's punctuality and reliability. Brent Reyes appreciated "communication throughout from costs, time, and additional needs" while Bob Mcadoo noted the company "maintained the schedule" throughout his project. Hayden Quandt specifically highlighted their "timeliness and communication" as standout qualities. The crew provides timeline estimates upfront and delivers consistent daily progress updates.
How does Scarlett Painting & Remodeling handle surface preparation before painting?
The prep work receives consistent praise across reviews. Sally Rogers described how the crew "power washed, scraped and caulked everything and taped and put down paper on exposed surfaces." Pam McBee noted they "thoroughly prepped our large two-story house with several tubes caulk and replacement lumber where needed." Multiple customers mention the two-coat application process with back-rolling for even coverage.
What do customers say about Scarlett Painting & Remodeling's cleanup practices?
Cleanliness during and after projects stands out in reviews. Susie Hoyt noted the painters were "very neat, taped off everywhere" and "never spilled a drop." Sally Rogers observed that "every evening picked up everything" during her multi-day exterior project. Rachel Clifton appreciated that the team made sure "everything was protected" throughout her cabinet and wall painting project.
How does Scarlett Painting & Remodeling's pricing compare to other contractors?
Value and fair pricing appear frequently in customer feedback. Kristin Steel found them "incredibly well priced compared to competitors" while Cali Bae stated "his price was better than fair." Joshua Haney compared multiple quotes, noting "other quotes took me 5-6 days to hear back about" while Scarlett responded same-day with competitive pricing. Several reviews mention the combination of quality work at reasonable rates.
Why do customers mention George from Scarlett Painting & Remodeling so frequently?
Owner Jorge Hernandez, known as George, maintains hands-on involvement in projects. Kathleen Hess observed that "customer satisfaction is a top priority" and found him "trustworthy, attentive and responsive." The Angi reviews describe him as "extremely kind, respectful" with "great communication." His personal attention to color selection and project details differentiates the company from larger contractors.
Does Scarlett Painting & Remodeling handle cabinet refinishing projects?
Cabinet work represents a significant specialty. Rachel Clifton reported being "so happy with my cabinets" after her kitchen project, noting George "has an eye for detail and made sure everything was done perfectly." Aimee Thomson had cabinets painted along with walls and backsplash, stating the crew delivered results where they were "very happy with the finished product." The company handles both painting and hardware replacement.
How quickly can Scarlett Painting & Remodeling respond to estimate requests and start projects?
Response time and scheduling flexibility impress customers. Joshua Haney experienced same-day quote turnaround, noting "Scarlett Painting got back to me the same day" and "once I accepted the bid they wanted to start the next day." Michael Bradley had his interior project moved up due to weather, appreciating their flexibility with "changing weather conditions." The company accommodates urgent timelines when possible.
Do customers return to Scarlett Painting & Remodeling for additional projects?
Repeat business patterns confirm customer satisfaction. D'andre Banks states "I have used them a few times in the past, and will use them from now on." Philip Rogers notes "this is my 3rd experience working with them" for both carpentry and painting. Cali Bae was "so impressed" with exterior work that she immediately booked interior painting. General contractor Johnny Dunlap relies on them for "dozens of our clients."
How Scarlett Painting & Remodeling Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Scarlett Painting & Remodeling performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Scarlett Painting & Remodeling’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.
