Question 1

Q: Why do customers trust Hearts & Hands Painting to fix other contractors' mistakes?

Accepted Answer

Multiple reviews describe Hearts & Hands rescuing failed projects. April Fleming hired them after a Kong Armor deck coating disaster, noting Jonathan "patiently listened to my dilemma" before stripping and refinishing her three-story deck. Another customer mentioned they "fixed issues with trim from another contractor." The team approaches these situations without judgment and focuses on making things right.

Question 2

Q: What makes Ashley's repair work at Hearts & Hands Painting stand out?

Accepted Answer

Ashley Price handles specialized repair work that consistently surprises customers. Jody C hired them for a full interior project and described Ashley's door frame repairs as "nothing short of a miracle." The same review noted the team "did drywall repair flawlessly." Customers specifically mention Ashley by name when praising the company's ability to fix damaged trim, frames, and walls before painting.

Question 3

Q: Does Hearts & Hands Painting actually show up when scheduled?

Accepted Answer

Punctuality appears throughout the reviews as a defining characteristic. Isaiah Maines booked them in fall for a spring porch project and was impressed that "this contractor followed through" months later. Natasha Thompson noted the team was "punctual, respectful of our home." Multiple customers mention Jonathan's habit of confirming schedules and showing up exactly when promised.

Question 4

Q: How does Hearts & Hands Painting handle communication during projects?

Accepted Answer

Jonathan Price maintains direct communication throughout every project. Jody C stated that "Jonathan's daily communication about what is happening is unmatched." Marissa Glahn appreciated that he "always kept in communication about weather and when the project would start and finish." Customers consistently mention receiving updates via text and knowing exactly what to expect each day.

Question 5

Q: What do customers say about Hearts & Hands Painting's cabinet refinishing results?

Accepted Answer

Cabinet work represents a specialty for the company. Amanda Wright described her transformed cabinets as looking "better than brand new cabinets." One customer with 1970s oak cabinets said Jonathan "made them look brand new" and "changed the look of the room." The company uses Renner Wood Coatings specifically formulated for cabinetry and offers dustless sanding with HEPA-certified filters.

Question 6

Q: Does Hearts & Hands Painting recommend what customers actually need or just what costs more?

Accepted Answer

Several reviews highlight the company's honesty about product recommendations. Marissa Glahn was leaning toward translucent deck stain but Jonathan convinced her to use solid stain because "it will last longer and need to be stained less often." She noted they "could have easily just went with a translucent and hoped to gain business again in 2 years instead of 5, but they were honest with me."

Question 7

Q: How thorough is the prep work at Hearts & Hands Painting?

Accepted Answer

Preparation stands out as a consistent theme. Jim Neeley was "amazed at the amount of prep work they did before painting" and noted "they made sure the walls were free of imperfections." Carol Bales had significant plaster wall damage requiring mudding and described the team as "meticulous and professional in every aspect." The company treats surface preparation as essential rather than optional.

Question 8

Q: Do Hearts & Hands Painting crews clean up properly after working?

Accepted Answer

Cleanup practices receive frequent praise. Carol Bales noted "they cleaned up every evening and made sure everything was back in order before leaving for the day." Nick Kramer described the finished result with "not a speck of anything out of place." Kate Cummins mentioned the crew was "super respectful of my landscaping" during exterior work. The pattern shows consistent attention to leaving homes better than they found them.

Question 9

How Hearts & Hands Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Hearts & Hands Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Hearts & Hands Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Hearts & Hands Painting

Chooz Score Insights

About Hearts & Hands Painting

Q&A Based On What Customers Are Saying About Hearts & Hands Painting