Question 1

Q: Does Superior Painting actually show up when they say they will?

Accepted Answer

Punctuality is one of the most frequently praised aspects in reviews. Customers consistently report crews arriving on time every single day of multi-day projects. One customer noted they "arrived on time, and if the weather was bad, I received a text first thing in the morning to reschedule." This weather communication pattern appears across multiple reviews, showing systematic reliability rather than occasional good behavior.

Question 2

Q: How does Superior Painting handle communication throughout a project?

Accepted Answer

Communication stands out as a defining characteristic. Owner Santiago personally checks in with customers at the end of each day, and customers receive progress updates throughout the project. One reviewer described being "kept informed of the project's progress" with "any issues or questions promptly brought to my attention." Multiple reviews mention daily updates and proactive problem communication.

Question 3

Q: What do customers say about Superior Painting's cleanup practices?

Accepted Answer

Cleanup receives consistent praise across reviews. Customers describe crews who clean daily and leave spaces ready for use each evening. One customer called the cleanup "impeccable" while another noted they "cleaned up each day" and left the home tidy. Several reviews mention furniture protection and careful handling of belongings during the painting process.

Question 4

Q: Is Superior Painting good at cabinet refinishing projects?

Accepted Answer

Cabinet work represents a specialty for Superior Painting, with numerous reviews specifically praising this service. One customer with 1985 cabinets reported "awesome attention to detail" and shared before-and-after photos showing dramatic transformations. Another described cabinets that "looked brand new" with a "flawless" finish. The team handles surface preparation, filling imperfections, and achieving smooth, even coverage.

Question 5

Q: Who are the crew members at Superior Painting that customers mention?

Accepted Answer

Several team members receive repeated praise by name. Byron is frequently mentioned for "really caring about the quality of work" and his professional approach. Santiago, the owner, personally oversees projects and conducts end-of-day check-ins. Josh handles estimates and walks customers through the process. Christian receives praise for door and garage door work. This name consistency across reviews indicates stable, experienced crews.

Question 6

Q: Does Superior Painting finish projects on schedule?

Accepted Answer

Reviews frequently mention projects finishing on time or ahead of schedule. One commercial client noted the team "finished the job a day earlier than what they expected." Residential customers report similar experiences, with crews working efficiently while maintaining quality. The company provides timeline estimates during the proposal phase and communicates proactively about any changes.

Question 7

Q: How does Superior Painting handle complex or challenging projects?

Accepted Answer

The team takes on complicated jobs involving multiple surfaces and conditions. One customer described a "complicated job, with different surfaces, materials, and prep needs" on a basement, foundation, and wooden porch, stating they "did exactly what they said they were going to do and did it beautifully." Another hired them for an 86-year-old home requiring wallpaper removal, plaster repair, and new wallpaper installation.

Question 8

Q: What makes Superior Painting different from other painting contractors?

Accepted Answer

The combination of family ownership, systematic communication, and consistent crews sets Superior Painting apart. One Thumbtack reviewer who interviewed multiple companies chose Superior Painting despite their relative newness, noting "Don't let their age fool you" and praising their punctuality, politeness, and reasonable pricing. The final walkthrough process ensures customer satisfaction before project completion.

Question 9

How Superior Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Superior Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Superior Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Superior Painting

About Superior Painting

Q&A Based On What Customers Are Saying About Superior Painting