Aurora Painting
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Aurora Painting
About Aurora Painting
When Chelsea Miller needed her outdoor shutters and front door repainted, she contacted Aurora Painting on a Monday morning. Tyler called her back before end of business that same day, visited within the week, and provided an excellent price. The job finished in one day. The quality and customer service impressed her enough that she rehired Aurora for her hallway and stairs, then kitchen cabinets, then garage door, then her father's house before selling. Five separate projects from one satisfied customer reveals something about how Tyler Johnson runs his painting operation.
Tyler founded Aurora Painting after working 10 years with his father's residential painting company, bringing multi-generational expertise to cabinet refinishing, interior painting, and exterior work. Project coordinator responsibilities fall to crew member Dylan, who appears throughout reviews as punctual and professional. The company handles projects ranging from single-room refreshes to whole-home transformations, with cabinet refinishing emerging as a specialty where customers report factory-quality results.
The fully insured team serves Baltimore, Harford, Carroll, and Howard counties. Aurora offers a two-year warranty with free touch-ups, addressing homeowner concerns about contractors who disappear after final payment. Based in Baltimore County, the company maintains an A+ BBB rating.
Updated: 01-14-2026
Q&A Based On What Customers Are Saying About Aurora Painting
Q: How does Aurora Painting handle cabinet refinishing work?
Aurora Painting uses professional-grade cabinet paint rather than standard wall paint. Ross Smith IV describes the process as "sand, prime x2, sand, coat x2" using Envirolak, with finished cabinets looking "like a factory finish." Steve notes they use "top quality CABINET PAINT - same as a cabinet manufacturer." Beverly Owens had a contractor examine her cabinets who thought she'd installed new ones until closer inspection.
-Review Snippet Sources: Google Reviews
Q: Does Aurora Painting respond quickly when homeowners contact them for estimates?
Response time appears consistently fast across reviews. Chelsea Miller contacted Aurora on Monday morning and Tyler "called me back before the end of business that day." Erin Fellah describes him as "quick to respond when I asked for a quote." Multiple reviews mention in-person consultations scheduled within two days of initial contact, followed by detailed written estimates.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative review about Aurora Painting from Trevor Morgen-Westrick?
Trevor left a 3-star review noting work quality was "fine" but pricing was "3.5x our lowest quote and 2x two other quotes." He shared a photo showing incomplete coating on a door. Aurora responded by acknowledging "we didn't live to our quality standards on this project" and offered to "schedule a time for us to straighten these issues out." The response shows accountability rather than defensiveness.
-Review Snippet Sources: Google Reviews
Q: How does Aurora Painting's cleanup compare to other painting contractors?
Cleanup receives consistent praise. Donna Burley describes crews as "very neat," while Erin Fellah mentions Aurora went "beyond their duty in cleaning up and putting my furniture back in its place." Steve's review references extensive surface protection systems. One customer states the property was left "cleaner than when they started." Reviews mention daily cleanup before crews depart.
-Review Snippet Sources: Google Reviews
Q: Does Aurora Painting use the same crew members or rotate different workers on projects?
Dylan appears repeatedly throughout reviews as a consistent crew member. Brenda Morgan notes "Dylan did a great job and was always prompt and on time," while Pulet D mentions "Tyler and Dillon were very professional and performed great work." The pattern suggests in-house employees rather than rotating subcontractors, providing continuity across projects.
-Review Snippet Sources: Google Reviews
Q: Will Aurora Painting pressure homeowners into buying additional services or upgrades?
Chelsea Miller's experience suggests the opposite. She initially hired Aurora for shutters and a front door, then independently chose to "REHIRED them to come back and paint our kitchen cabinets, then our garage door" plus three additional projects. This voluntary repeat business pattern indicates consultative service rather than aggressive upselling. Multiple reviews emphasize fair pricing without pressure tactics.
-Review Snippet Sources: Google Reviews
Q: Does Aurora Painting maintain punctual schedules throughout painting projects?
Punctuality appears across numerous reviews. Willren98 noted the crew was "punctual everyday," while Carol and Gene Montgomery state they "arrived on time." Reviews describe consistent daily arrival times rather than the unpredictable scheduling common with contractors juggling multiple jobs. Tyler sends communication before arrivals to confirm timing.
-Review Snippet Sources: Google Reviews
Q: What distinguishes Aurora Painting from other Baltimore County painting contractors?
The combination of rapid response, consistent communication, and repeat customer rate sets Aurora apart. Chelsea Miller hired them five times. Lisa Perrin describes "excellent customer service" with Tyler keeping "in touch to assure and confirm" timelines. The two-year warranty addresses common fears about contractors disappearing post-project. Reviews document systematic reliability rather than occasional quality work.
-Review Snippet Sources: Google Reviews
Updated: 01-14-2026