Question 1

Q: Why do customers say The Artisan Company's cabinet refinishing can replace a full kitchen remodel?

Accepted Answer

Multiple reviewers describe cabinet painting as a transformative alternative to gutting a kitchen. Brent Nickola explains that The Artisan Company's "paint work on my cabinets saved me over 30k on a kitchen remodel." Patti Campbell, a repeat customer, shares that her "kitchen cabinets, walls and trim" all look amazing after their work. Lisa McDonough adds she received "super smooth beautiful cabinets" that are also durable.

Question 2

Q: Do Chad and Todd from The Artisan Company personally handle every project?

Accepted Answer

The Artisan Company operates as a true owner-run business. Chad and Todd complete all work themselves without subcontractors or hired crews. Erica McCann confirms this consistency, noting "Chad and Todd have been painting for us throughout living in our past 3 homes." Lori Lane adds they were "prompt every morning and completed the work as stated." This hands-on model means clients work directly with the business owners from estimate through final walkthrough.

Question 3

Q: How does The Artisan Company help customers who struggle with color choices?

Accepted Answer

Color consultation comes up repeatedly as a valued part of their process. Jordan Chiles describes how "Chad was amazing, he helped me choose the perfect colors, communicated clearly through the whole process." Carl Sorrell mentions Chad was "very helpful in choosing colors and giving me a quote after a thorough inspection." Todd also contributes, with Christine Rush noting "Todd helped me pick just the right 2 colors I wanted."

Question 4

Q: What happens when The Artisan Company encounters unexpected problems mid-project?

Accepted Answer

Caitlin Prusha's experience illustrates their adaptability. After discovering a hidden water leak once her ceiling plaster repair was underway, "they adjusted their schedule several days to have a plumber come and fix the issue." Li Bolander describes a similar flexibility when she wanted to add more rooms partway through her project, noting "they did not seem to mind, part way through, to adding more rooms to the agenda."

Question 5

Q: What kind of cleanup and protection does The Artisan Company provide during projects?

Accepted Answer

Reviews consistently highlight thorough site protection and cleanup. Li Bolander describes how "the painting process began with protective coverings on everything and ended with a complete clean up, even damp wiping the hardwood floor." Marcie Kaiser summarizes the experience as getting "way more than just fresh paint" from this company. Marsha Young adds that "they covered the furniture and cleaned up all the areas."

Question 6

Q: Can The Artisan Company handle plaster repair and historic home restoration?

Accepted Answer

Michele Igram, who owns a 1927 Flint home with original plaster walls and crown moldings, trusts them exclusively for this work. She describes how they are "knowledgeable, meticulous and are truly Artisans" and credits them with "matching the missing plaster to perfection." Caitlin Prusha echoes this, noting that it was "hard to find someone who would take on the plaster repair job" but The Artisan Company "seemed so knowledgeable" and delivered.

Question 7

Q: Why do so many customers keep coming back to The Artisan Company for additional projects?

Accepted Answer

The retention rate among reviewers stands out. Caffeitina, a returning customer, explains why simply. "This is why we keep coming back and why we'd never hire anyone else for a paint job." Cheryl Zylstra states The Artisan Company is "the only painting company I would allow to paint in my house." Lori Lane had already "booked them on my calendar for my basement this fall" before her cabinet review was even posted.

Question 8

Q: Does The Artisan Company stick to their quoted price?

Accepted Answer

Several reviewers note pricing accuracy and value. Carl Sorrell states the "final price was exactly what they quoted" after a complete condo interior repaint. Josh Balderson describes the pricing as reasonable, adding they "provided excellent detailed reasoning for all work beforehand." Caitlin Prusha, whose plaster ceiling repair involved unexpected complications, still found their "prices were more than reasonable."

Question 9

How The Artisan Company Painters Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how The Artisan Company Painters performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects The Artisan Company Painters’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

The Artisan Company Painters

About The Artisan Company

Q&A Based On What Customers Are Saying About The Artisan Company