Expert Painting & Maintenance
About Expert Painting & Maintenance
When Greg Crozier launched Expert Painting & Maintenance in 1975, he envisioned a different kind of painting company for Metro Detroit. Five decades later, Brett Crozier runs a Rochester-based operation with in-house crews, daily cleanup protocols, and a process built around repair, prep, prime, paint, and walkthrough.
The team handles interior and exterior residential work, kitchen cabinet refinishing with sprayed furniture-grade finishes, wood rot repair, siding work on vinyl and aluminum, light carpentry, drywall patching, power washing, and commercial projects for offices, retail buildings, and warehouses. Benjamin Moore and Sherwin-Williams coatings are standard, matched to Michigan freeze-thaw conditions.
A complimentary color consultation through April Lucas Designs is included on larger projects, and the company backs its work with transferable 15-year warranties on select products. Operating as EPM Services, LLC, the team is EPA Lead-Safe certified and serves Oakland and Macomb counties from 217 South Street in Rochester.
Updated: 05-22-2026
Q&A Based On What Customers Are Saying About Expert Painting & Maintenance
Q: What do customers notice about Expert Painting's cabinet refinishing results?
Homeowners describe kitchen transformations that rival factory installations. Joe Oconnor said the finish was "factory-smooth and completely transformed our kitchen." Jennifer Gogo noted that "everything looks absolutely beautiful" and the crew left no evidence they had been there. Eileen Songer, a repeat customer, wrote that her kitchen "looks like an entirely new space" after the sprayed finish was applied. Brett handles estimates while John typically oversees on-site cabinet work.
-Review Snippet Sources: Google Reviews
Q: How does the crew protect a home during interior or cabinet projects?
Reviewers consistently point to containment and cleanup as standout practices. Eileen Songer praised the prep work that kept "fumes, dust, etc." contained, calling it "next level." Jennifer Gogo noted that after the cabinet project was complete, "you would never know they were there." Theresa L. described a team that cleaned "dust and moldings" after wall reconstruction and wallpaper stripping. The daily cleanup protocol is also evident in shorter reviews where customers mention crews leaving sites tidy each evening.
-Review Snippet Sources: Google Reviews
Q: Who are the crew members customers mention by name?
Reviews reveal a recurring cast of named team members. Brett Crozier handles estimates and overall communication. John serves as lead job supervisor on most projects, with Angel, Alejandro, and Cody appearing frequently on cabinet and interior work. Christian appears on earlier exterior projects, and April Lucas Designs provides complimentary color consultation on larger jobs. Virginia Conti named "Brett and his painters, John and Christian" in her review, while sherry hu credited "john's group" for their attitude and paint knowledge.
-Review Snippet Sources: Google Reviews
Q: What happens when Expert Painting encounters wood rot during an exterior project?
The company treats wood replacement as an inseparable part of exterior painting rather than an add-on. Ernie Tocco noted the crew did "a great job painting my exterior and replacing some wood rot" and that they "went above and beyond." Pam Hagen described the team "checking and replacing all rotting wood on the house and deck" alongside exterior painting, and Herb W received both exterior painting and water damage repair during a single project. The carpentry category on the company's GBP listing reflects this dual capability.
-Review Snippet Sources: Google Reviews
Q: How does Expert Painting's color consultation process work?
Several reviewers describe a complimentary service through color consultant April Lucas Designs. Theresa L. said the company "paid a color consultant, April Lucas Designs to come out before hand" and that the "colors flow perfectly." Eileen Songer called April's help "invaluable to choosing the exact colors I needed" across two separate projects. Terri Paone also found the color consultant "very helpful with choosing the exterior house color." Herb W noted the crew was "very patient with assisting us in color selection."
-Review Snippet Sources: Google Reviews
Q: Do customers return for additional projects with Expert Painting?
Multiple reviewers describe repeat engagements. Dan Canine wrote that his basement painting was "the third time we have used Expert Painting and won't be the last." Susan Goldie stated she has "hired them on at least five different occasions for various interior and exterior painting jobs." Eileen Songer described her cabinet refinishing as her "second job with Expert" after an earlier exterior project. Pam Hagen called them "the only company I contact when painting is involved." These patterns suggest a retention rate visible in the review record.
-Review Snippet Sources: Google Reviews
Q: How does Expert Painting handle negative feedback or project concerns?
The review record includes two negative reviews within the two-year window. brett Mucciolo (2 stars) described a subcontractor payment dispute, and Joseph Wasserman (1 star) cited insufficient coats and priming. Neither review received an owner response. The broader response pattern shows 73% of all reviews receiving replies, though many are brief acknowledgments rather than detailed follow-ups. Addressing unresolved negative reviews publicly would strengthen the profile's credibility.
-Review Snippet Sources: Google Reviews
Q: Is Expert Painting & Maintenance a licensed business entity in Michigan?
The company operates as EPM Services, LLC, a Michigan Domestic Limited Liability Company (Entity No. 802204764) with Active status and Good standing, filed on June 8, 2018. The registered office is at 217 South St, Rochester, MI 48307, with Brett Crozier as resident agent. Michigan requires a Residential Maintenance and Alteration Contractor license for painting work exceeding $600 through LARA, and the company claims to be licensed and insured on its website. The specific LARA license number was not confirmed in public search results.
-Verification Sources: Michigan Secretary of State Business Entity Search, Michigan LARA
Updated: 05-22-2026