Question 1

Q: How does Shelby Macomb Painters handle pricing transparency compared to other contractors?

Accepted Answer

Dennis describes their unique three-tiered system where "they give you a 3 tiered quote, basic, better and best" allowing customers to match scope to budget. teri agosta confirms that "you know ALL the costs up front. No hidden fees." Every proposal arrives as a written, itemized document with locked-in pricing, so final invoices match initial quotes.

Question 2

Q: Do Shelby Macomb Painters crews protect homes during interior projects?

Accepted Answer

Patrick Neff describes how the crew "laid out their drop cloths, and were hard at work 15 minutes after arriving" and noted "not a drop of paint anywhere" after completion. Jo Neff adds that the team "covered everything before starting, moved furniture and flat screen tv, heavy mirrors then put everything back in place afterwards." Surface protection and post-project repositioning of belongings are standard practice.

Question 3

Q: Does owner Kris Bross from Shelby Macomb Painters personally inspect completed work?

Accepted Answer

Lo J. on Yelp recounts that Kris "came out and inspected the job" and "found flaws that I never would have seen. He had every flaw redone." Lorann Jesuale similarly notes that "Kris came back out and meticulously inspected everything." kyle soffin called the post-completion inspection visit "unexpected and showed high level of professionalism."

Question 4

Q: How does Shelby Macomb Painters pricing compare when customers get multiple quotes?

Accepted Answer

Louise McLaughlin reports they were "the best-priced option after getting several quotes, and the quality exceeded our expectations." AJ B. on Yelp acknowledges the "price wasn't cheap but it was definitely fair" for a full exterior repaint with extensive wood replacement on a large home. Gail Briguglio's original review noted pricing was "more than fair, beating competitive quotes."

Question 5

Q: Who is Armando at Shelby Macomb Painters and what do customers say about his crew?

Accepted Answer

Armando leads one of the primary field crews and appears across multiple reviews. Donna Vieau describes how "Armando did magic" on her condo's walls, noting the crew "cleaned up after themselves." Susan Marrs confirms that "the crew led by Armando was very professional and meticulous" during her exterior trim project involving power washing and caulking prep work.

Question 6

Q: What happened with the lower-rated reviews at Shelby Macomb Painters?

Accepted Answer

Gail Briguglio initially left a five-star review but updated it after a warranty callback took approximately two months. She noted "the customer service is only good for new customers" during that waiting period. However, the company did eventually send Armando to complete the repair. Andrea Retman described a communication breakdown before her project started. Both situations point to busy-season scheduling strain rather than workmanship concerns.

Question 7

Q: Why do long-term customers keep returning to Shelby Macomb Painters over decades?

Accepted Answer

Rowland Gaines has used them for over 20 years, noting "they always take extra time to do the little things that make the finish product look best." Chad Waller, a local General Contractor, states "Shelby Macomb Painters is the only contractor I will refer for any and all my residential work" after 10+ years. Martha Kliebert's crew has "painted every room in my house and now the garage door" across multiple return visits.

Question 8

Q: Is Shelby Macomb Painters licensed and registered in Michigan?

Accepted Answer

Michigan requires a Maintenance and Alteration Contractor license through LARA for residential painting projects over $600. Shelby Macomb Painters claims fully licensed status on their website and across multiple service pages. The company is registered as Shelby Macomb Painters LLC, a Domestic Limited Liability Company, Entity No. 802617962, filed 03/07/2021 with the Michigan Department of Licensing and Regulatory Affairs. The entity is in Active status with Good standing. Registered agent is James K. Bross at 50555 Central Industrial Dr., Shelby Twp., MI 48315.

Question 9

How Shelby Macomb Painters Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Shelby Macomb Painters performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Shelby Macomb Painters’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Shelby Macomb Painters

About Shelby Macomb Painters

Q&A Based On What Customers Are Saying About Shelby Macomb Painters