Question 1

Q: How does OnDemand Painters Kirkwood handle the estimate process without an on-site visit?

Accepted Answer

Ken Giacobbe described the experience as having the initial quote provided "quick and without the need for an on-site inspection," and Bridget Hayes called the initial interaction "easy and quick." Owner Chris Heerdegen runs the intake himself and turns around written electronic estimates the same day, sometimes within minutes of the phone call. Photos and project descriptions submitted by phone or text replace the in-person walk-through for many jobs.

Question 2

Q: What do customers say about Chris's communication style at OnDemand Painters Kirkwood?

Accepted Answer

Bryan Lenz wrote that Chris was "very communicative and low pressure," and Ken Giacobbe noted Chris was "excellent to work with" across the entire project. Customers receive direct phone access to Chris rather than going through a call center. He responds to messages quickly and provides timeline updates as crews progress through each phase of work.

Question 3

Q: How well does OnDemand Painters Kirkwood handle drywall and ceiling repair work?

Accepted Answer

Paula Wilson said Jarrod and Michael did "an outstanding and exceptional job on getting my ceiling back to its original state." William Carr described extensive prep work including "filling holes, repairing corner beads, painting doors, and painting every wall." The team treats drywall repair as a standard part of the painting process rather than a separate trade, so wall surfaces are level and patched before the first coat goes on.

Question 4

Q: Does OnDemand Painters Kirkwood feel like a family operation when the crew is in your home?

Accepted Answer

Ken Giacobbe specifically noted that "Jarrod and his family were a pleasure to have in our home and provided a great finished product." Lead painter Jarrod brings family members on-site for residential jobs, which customers consistently describe as a comfortable, respectful presence. Owner Chris stays involved on the management and quoting side while Jarrod runs the day-to-day painting work.

Question 5

Q: What is OnDemand Painters Kirkwood like on cleanup after a project finishes?

Accepted Answer

Bridget Hayes called out the "great clean-up afterwards" and noted the room "looks awesome" when the crew left. Crews stage drop cloths and contain dust during prep, then haul out paint cans, masking, and trash before the final walk-through. Customers report being able to use the painted space the same day work wraps up.

Question 6

Q: How does OnDemand Painters Kirkwood pricing compare to other quotes customers received?

Accepted Answer

Bryan Lenz wrote that he "received a couple quotes for the job and OnDemand was very competitive with their pricing." Ken Giacobbe described the pricing as "very reasonable" alongside top-notch work quality. The company posts payment terms openly (25% upfront, balance on completion) and accepts major credit cards, which protects customers from heavy front-loaded deposits common with other contractors.

Question 7

Q: Can OnDemand Painters Kirkwood take on a full-house scope including doors, trim, and exterior?

Accepted Answer

Mike McGovern booked door painting and exterior painting and described the painters as "very professional and efficient." William Carr's project covered painting doors and painting every wall plus drywall corner-bead repair, and he wrote the results "exceeded our expectations." The crew handles whole-house turnovers (common for sellers prepping a listing or buyers prepping move-in) as a single coordinated job rather than splitting trim, walls, and exterior across separate visits.

Question 8

Q: Is OnDemand Painters Kirkwood a registered, verifiable business?

Accepted Answer

OnDemand Painters operates as a registered fictitious name (DBA) with the Missouri Secretary of State, Charter No. X01451199, formed July 13, 2021. Missouri does not require a state-level painting contractor license, and Kirkwood has no separate municipal painting license. Ownership and contact information are publicly verifiable through the Secretary of State business portal.

Question 9

How OnDemand Painters Kirkwood Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how OnDemand Painters Kirkwood performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects OnDemand Painters Kirkwood’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

OnDemand Painters Kirkwood

About OnDemand Painters Kirkwood

Q&A Based On What Customers Are Saying About OnDemand Painters Kirkwood