360° Painting of Lake Norman

At the time we analyzed 360 Painting of Lake Norman, the company held over 80 Google reviews with a 4.9-star rating and 94% recommended on Facebook across over 10 reviews, alongside a lone 2.0-star review on Yelp. The Google and Facebook profiles are strong and read consistently, while the single Yelp rating rests on one review.

The company earned a Chooz Score of 82.9%. Nearly all of the reviews we analyzed name the specific work performed, from interior rooms and kitchen cabinets to deck staining and drywall repair. It operates as a locally owned 360 Painting franchise under owner William Abbey and is a member of the Lake Norman Chamber of Commerce, serving Cornelius, Huntersville, Davidson, and the surrounding Lake Norman communities.

Repeat business is the pattern that recurs most, with several customers describing second and third projects done over time. We found at least three reviewers who had already hired the company more than once. The reviews also point to a familiar team, with an estimator named Steven and a lead named Scott recurring across separate jobs, and customers noting careful prep and floors left clean. The same estimator and crew appearing across projects hired years apart points to a roster that stays consistent from job to job. The one negative account concerns warranty follow-through, which we cover below.

"They’ve done two separate jobs on our home and both have been perfect! Super professional, personable, and friendly! Planning to use them again to do one more big paint job!" - Jessica P., Google Review

Advice For Future Customers

Reviewers describe a detailed, descriptive written estimate from Steven at the start, and those who mention it describe a smoother project, so it is worth asking for one before work begins. The main concern to raise is warranty service. The company advertises a two-year warranty, but one customer reported being unable to get a response on covered work after the job, and the company did not reply to that review. Ask them directly: "If I need warranty work later, what is the process and how quickly will you respond?"

"Several areas needed to be addressed and were under the 2yr guarantee. Never could get 360 LKN to respond to calls, texts or emails." - Lory M., Google Review (no owner reply)