Question 1

Q: What do homeowners notice first about how John Hoffman runs a project from estimate through final walkthrough?

Accepted Answer

Homeowners consistently highlight John's responsiveness and transparent communication. Danielle Drew noted that John checked in daily during her 1920s exterior repaint and followed up afterward to confirm everything met expectations. Jackie D'Ercole described receiving a same-day quote after sending photos on a Saturday, calling the entire cabinet project quick and simple . Billy Williams recalled John advising against winter painting in the Northeast, an honest recommendation that prompted a return call months later.

Question 2

Q: How does the crew handle complex prep work on older homes with challenging surfaces?

Accepted Answer

Several reviewers describe meticulous preparation on aging properties. William Smith explained that Jason patched all woodpecker and carpenter bee holes in 36-year-old cedar siding before applying the first coat, then used a nail gun to reattach loose boards during the second coat. Carolyn Jonientz praised Mike for cutting in carefully around the extensive woodwork of her 1890 home. Jennifer Humes noted extra care taken to smooth old plaster walls until they looked new again.

Question 3

Q: What types of commercial and community projects has the team completed?

Accepted Answer

Hoffman Painting has handled work beyond residential settings. Frank Lattuca confirmed they painted the Black and Blue restaurant in a commercial capacity. Wayne Bolton-Engelhardt described church painting and said the team was very conscientious and took care of everything. Cathy Hans hired them for a large atrium area at a facility, calling Jason professional and attentive to detail on the complex project.

Question 4

Q: How do Tom and Jason each approach their work according to customers who watched them in action?

Accepted Answer

Reviewers draw clear distinctions between the crew members. John Oliver described Jason and Tom as delivering excellent prep and paint work with hilarious banter , awarding six stars. Elaine Luizzi credited Tom with removing wallpaper, skim-coating walls, and painting beautifully, saying his attention to detail shows. SAM noted that Tom and Jason spent long days completing a Guilderland project and cleaned everything afterward at a fair price.

Question 5

Q: What happens when a customer is unhappy or an issue arises during the project?

Accepted Answer

The record is mixed. Most reviewers describe proactive communication and willingness to return for touch-ups. Lindsay Valente said John immediately understood her vision and completed the entire house without compromising quality. Ann McGrath noted the crew offered to come back if any spots were missed. However, one reviewer described unresolved concerns with cleanup and final quality, and felt the owner's response focused on excuses rather than solutions.

Question 6

Q: How quickly can Hoffman Painting schedule and complete a project when homeowners are under time pressure?

Accepted Answer

Multiple reviews highlight the team's ability to work within tight deadlines. John Oliver needed his house repainted before a graduation party, and John shuffled the schedule to finish a week early. Kevin Hetzel was under a deadline to paint before moving in, and the crew actually finished early. Rob Russom praised the team for accomplishing a monumental ceiling project within a tight timeline, noting that communication and fair pricing made the process smooth.

Question 7

Q: What is the licensing and business registration status for Hoffman Painting in New York?

Accepted Answer

New York State does not require a state-level painting contractor license. Hoffman Painting operates from Guilderland, NY and lists an Albany, New York license notation on their website. The business is insured and holds Google Guaranteed status. They are certified partners of both Benjamin Moore and Sherwin Williams.

Question 8

How Hoffman Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Hoffman Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Hoffman Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Hoffman Painting

Chooz Score Insights

About Hoffman Painting

Q&A Based On What Customers Are Saying About Hoffman Painting