Joseph Rivers Painting

Customers who have trusted the team with full interior overhauls describe a hands-on process that goes well beyond rolling fresh paint on walls. Karen Noel hired the crew for an entire-house interior that included patching outlets hidden below ceilings, stripping decades-old wallpaper, matching old plaster textures, painting every door and window frame, and refinishing kitchen cabinets. She called the crew led by Anthony "professional, prompt, polite, precise and courteous" and said the results surpassed her expectations.

Exterior clients consistently highlight site cleanliness as a distinguishing factor. Jude Lemke noted that Zak and his crew were "meticulous" with detail work on her house and outbuildings, cleaning up and leaving the yard spotless every day. Elaine Palmer praised Mike and Dalton for daily cleanup and careful handling of her property during an exterior and deck project, adding that pricing was competitive with other bids she received.

Cabinet projects generate some of the most detailed praise in the review base. Karen Murray described how Caden and Brian kept her informed daily during a kitchen cabinet project and left the workspace clean each evening. Chris Jones hired Anthony, Eppy, and Caden for cabinets, doors, and trim and was so pleased the family expanded the scope to include kitchen walls, hallway, and living room. He described the results as going "from brown to WOW."

Reviewers repeatedly note clear, proactive communication from both the office and field crews. Kevin Thompson said foreman Anthony "kept in contact with us every step of the way," while Kristen Cavallo praised Caden and Brian for calling before the start of the job and being open to last-minute questions. Owner Joe Rivers is described as extremely responsive to inquiries, follow-up questions, and emails throughout the quoting and scheduling process.

Several reviewers identify themselves as returning clients. Karen Tillotson Burns wrote that her family members are "repeat customers" and praised the crew for handling a major interior project they had been putting off. Lori Bouton noted her second experience was "worth every penny" with immaculate work, and Rocky Soldani thanked the team for the opportunity to work together frequently. Owner replies often reference ongoing relationships and future projects.

The two one-star reviews in the Google profile describe phone interactions where callers felt the tone was unprofessional during the quoting process. The owner replied to both, though neither exchange indicates a clear resolution. By contrast, when Bobbie Fox left a four-star review noting weather challenges, the owner responded with humor, acknowledging the weather delay and expressing hope to earn a fifth star in the future.

New York State does not require a state-level painting contractor license. The company operates as Rivers Painting of CNY, Inc., a domestic business corporation filed with the New York Department of State on April 7, 2022 (DOS ID 6453178). The entity status is active and current. The business holds BBB accreditation with an A+ rating since September 2023 and has been in operation since 2013.

-Verification Sources: NY Department of State Division of Corporations, BBB of Upstate New York