Joseph Rivers Painting
About Joseph Rivers Painting
Joe Rivers and his team have built a business with over 200 five-star Google reviews and a 4.9-star rating through consistent practices and quality painting. Crew leaders like KK staying late to ensure perfect coverage on detailed trim work, foreman John coordinating crews of up to 21 workers on large exterior projects, and painters like Bill and Caden texting progress updates showing exactly which rooms got completed each day. Reviews mention crews covering floors with protective materials, detailed prep work on century-old surfaces, and final walk-throughs where foremen point out touch-up areas before customers even notice them.
When Gary McGinnis needed his steep-roofed Victorian painted during challenging conditions, Joseph Rivers Painting did not just accommodate the difficult architecture. They assigned experienced crew members comfortable working at heights, communicated daily about progress, and completed the transformation that made neighbors stop to compliment the results. The attention extended beyond the painting itself, with crews cleaning up thoroughly and leaving the property looking better than when they arrived.
Projects range from single-room interior refreshes to complete commercial transformations requiring weekend and holiday work. Customers mention Matt and Courtney's attention to cabinet refinishing details, the flexibility of crews willing to work around family schedules with multiple children at home, and Joe's practice of personally responding to every review with genuine appreciation. The fully insured and lead-safe certified team operates from Homer, NY while covering Cortland, Onondaga, Broome, Cayuga, Chenango, Madison, Tioga, and Tompkins counties within a 40-mile radius. With an A+ BBB rating and 12 years in business, Joseph Rivers Painting has become Central New York's go-to choice for homeowners seeking professional results from a team that treats every project like their own home.
Updated: 12-10-2025
Q&A Based On What Customers Are Saying About Joseph Rivers Painting
Q: Why do so many reviews mention specific Joseph Rivers Painting crew members by name?
Customers consistently call out individual painters because crew consistency matters for quality. Sarah Duncan praised how "professional and compassionate" the team was during her basement flood restoration. Gary McGinnis specifically thanked "everyone involved in the prior prior prior prior painting" of his steep Victorian. Unlike companies that send random workers, Joseph Rivers Painting assigns dedicated crews who take ownership of projects from start to finish, building accountability that shows in the final results.
-Review Snippet Sources: Google Reviews
Q: Does Joseph Rivers Painting actually show up on time and stick to their schedule?
Punctuality stands out as one of the most frequently praised aspects. Mary-Carol Lindbloom noted the crew was "always on time" for her historic 1835/1850 home project. Joseph Gaidis described how they "were there when they said they would be" and even "finished up a day earlier than planned." Multiple reviews confirm crews arrive when promised and maintain consistent daily schedules throughout projects, with foremen communicating any changes immediately.
-Review Snippet Sources: Google Reviews
Q: How does Joseph Rivers Painting handle prep work compared to other painting companies?
Preparation is where Joseph Rivers Painting separates itself from competitors. Joseph Gaidis emphasized they were "meticulous about prepping the walls" before any painting began. Reviews consistently describe extensive surface preparation, proper priming, and protection of floors and furniture. For historic homes, the lead-certified team follows EPA protocols. Customers note that thorough prep work is why their finished results last longer and look more professional than DIY or budget contractor work.
-Review Snippet Sources: Google Reviews
Q: Can Joseph Rivers Painting handle difficult exterior projects with steep roofs or Victorian architecture?
Absolutely. The company specializes in challenging exteriors that other contractors avoid. Gary McGinnis hired them specifically for his "prior prior prior prior" steep-roofed Victorian, praising the transformation. Mary-Carol Lindbloom's historic 1835/1850 home required "lead certified" expertise and careful attention to original architectural details. The team brings specialized equipment and experienced climbers for multi-story work, maintaining safety while delivering the same quality as simpler projects.
-Review Snippet Sources: Google Reviews
Q: What happens if Joseph Rivers Painting discovers additional issues during a project?
Transparency defines how they handle surprises. When Sarah Duncan's basement flood revealed extensive damage, the crew addressed "water in one section of the basement" professionally and kept her informed throughout. Reviews indicate crews communicate immediately when they find issues like wood rot, damaged drywall, or surfaces needing extra prep. Rather than surprising customers with hidden charges, they explain options and get approval before proceeding with additional work.
-Review Snippet Sources: Google Reviews
Q: Does Joseph Rivers Painting clean up properly after completing work?
Cleanup consistently earns praise in reviews. Joseph Gaidis noted they "left things clean and tidy at the end of each day and upon completion." Multiple customers describe crews who protect surrounding areas during work and leave properties looking better than before. The team removes all materials, cleans paint drips immediately, and conducts final walk-throughs to ensure nothing gets missed. Several reviews specifically mention being impressed that no cleanup was needed after the crew departed.
-Review Snippet Sources: Google Reviews
Q: How did Joseph Rivers Painting respond to the one negative review about pricing?
The single negative Google review from Tim Mcginnis regarding pricing received a professional response from owner Joe Rivers offering direct contact to discuss concerns. Rather than arguing publicly, Joe invited the customer to "please feel free to reach out directly" to resolve the issue. This approach reflects how the company handles any dissatisfaction, prioritizing resolution over defensiveness. The pattern across 200+ reviews shows this negative is an outlier, not a trend.
-Review Snippet Sources: Google Reviews
Q: Is Joseph Rivers Painting actually insured and qualified for historic home projects?
Yes, verified through multiple sources. The company is fully insured as confirmed on their website, BBB profile, and numerous customer reviews. For historic homes, they hold lead-safe certification required for properties built before 1978. Mary-Carol Lindbloom specifically noted their "lead certified" status was essential for her 1835/1850 home. The A+ BBB rating and 12 years in business (incorporated as Rivers Painting of CNY, Inc.) provide additional credibility verification.
-Review Snippet Sources: Google Reviews, BBB
Updated: 12-10-2025