Question 1

Q: Do Frank's Painting of LI, LLC crews show up when they say they will?

Accepted Answer

Punctuality emerges as one of the most consistent themes across customer feedback. Jennifer M. noted crews were "on time every day" throughout her whole-home project, while multiple customers mention receiving morning confirmation before arrivals. Robert K. described the experience as "punctual, professional and neat" from start to finish. The company's scheduling system ensures crews complete one project before starting another.

Question 2

Q: How does Frank's Painting of LI, LLC handle the prep work before painting?

Accepted Answer

Thorough preparation defines the company's approach. Customers consistently mention extensive covering and protection, with Linda S. noting crews "covered everything and vacuumed my rug" when finished. The team emphasizes caulking, spackling, and addressing imperfections before any paint touches the walls. For older homes requiring skim coating, workers like Giovanni apply multiple coats to achieve "zero blemishes" on walls and ceilings.

Question 3

Q: What do customers say about Frank's Painting of LI, LLC's cabinet refinishing work?

Accepted Answer

Cabinet projects receive particular praise for their factory-like finish quality. The company removes all hardware, sands surfaces, applies primer, then finishes with two spray coats. Jecelyn W. described her kitchen cabinet results as "impeccable" work, praising foreman Marcelo as "such a pro." Customers note the spray technique produces results that look "as if they came straight from the manufacturer."

Question 4

Q: How clean do Frank's Painting of LI, LLC crews leave the workspace?

Accepted Answer

Cleanliness ranks among the most frequently mentioned attributes in customer feedback. Jen G. expressed amazement that "the house was even cleaner after the work was complete" than before the crew arrived. Workers spread drop cloths throughout work areas, protect furniture and floors, and vacuum daily. Maria T. noted painters "treated our home like it was their own" with careful attention to protecting belongings.

Question 5

Q: How did Frank's Painting of LI, LLC handle the negative reviews about quality issues?

Accepted Answer

The two lower-rated reviews received direct responses from Frank offering to discuss concerns and make things right. When Joe E. mentioned issues with bathroom work and outlet covers being painted around, Frank responded professionally inviting direct contact to resolve the situation. This pattern of accountability rather than defensiveness demonstrates the company's commitment to "100% customer satisfaction" even when problems arise.

Question 6

Q: What happens when Frank's Painting of LI, LLC encounters unexpected issues during a project?

Accepted Answer

Customers highlight the team's problem-solving approach. Diane C. shared that when humidity caused ceiling issues, "without our having to point out that the ceiling was unacceptable," painter Pedro voluntarily returned the next day to repair, spackle, and repaint until it was "perfect." This proactive accountability appears throughout reviews, with crews addressing issues before customers need to request corrections.

Question 7

Q: Do customers use Frank's Painting of LI, LLC for multiple projects over time?

Accepted Answer

Repeat business appears consistently in the feedback. Diane C. mentioned this was "the third time we had Frank's Painting perform work on our home" spanning exterior painting years ago to recent interior work. Multiple reviewers note they have already scheduled future projects or referred family and friends. The company works with dozens of home improvement contractors, interior designers, and architects who repeatedly recommend their services.

Question 8

Q: How does the free color consultation with Frank's Painting of LI, LLC work?

Accepted Answer

For projects over $3,000, customers can request a complimentary session with interior designer Dyane. One customer described "a productive session with his interior designer and color specialist, Dyane" who helped with color selections before the crew began. This one-on-one meeting takes place at the customer's home to evaluate lighting, existing decor, and personal preferences before finalizing paint choices.

Question 9

Q: What makes Frank's Painting of LI, LLC's skim coating and wall repair different?

Accepted Answer

Skim coating expertise distinguishes the company, particularly for older Long Island homes with plaster walls. Customers with 90-year-old homes praise results where workers achieved walls with "zero blemishes" through careful application of multiple skim coats. Giovanni and other specialists are specifically trained for this work, transforming damaged or textured surfaces into smooth, paint-ready finishes that customers "never thought could come out as well."

Question 10

Q: Is Frank's Painting of LI, LLC licensed and registered in New York?

Accepted Answer

Frank's Painting of LI, LLC holds Nassau County Home Improvement Contractor License No. H3811120000 with Licensed status, valid through November 30, 2027. The license category is Home Improvement with Painting insurance coverage. Nassau County Consumer Affairs records show zero complaints and zero violations for 2026. The business is registered with the New York Department of State as a Domestic Limited Liability Company (DOS ID 4840772), initially filed October 27, 2015, with Active entity status. Frank Oliveri serves as President.

Question 11

How Frank's Painting of LI LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Frank's Painting of LI LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Frank's Painting of LI LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 12

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 13

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Frank's Painting of LI LLC

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About Frank's Painting of LI, LLC

Q&A Based On What Customers Are Saying About Frank's Painting of LI, LLC