Q&A Based On What Customers Are Saying About Pro-Coat Painting

Q: Why do customers say Pro-Coat Painting goes beyond the original scope of work?

Peter Repp described how the crew "cleaned and touched up surfaces we didn't even discuss" during his interior project. When asked about the extra work, the owner explained he did it because "it made sense to do so." Courtney Wendelewski noted similar initiative, saying Pro-Coat would "completely take the weight off your shoulders." This pattern of unprompted additional care appears throughout their reviews.

-Review Snippet Sources: Google Reviews

Q: How does Pro-Coat Painting handle surface preparation before painting begins?

Margaret Waltman praised the team's "great detail of care in the preparation and finishing of the job," calling their work "above reproach." Kari Burke described a complex stairway project requiring "wallpaper removal, sanding, skim coating, priming and many applications of paint." Multiple customers highlight this prep-first approach as what separates the finished result from a typical paint job.

-Review Snippet Sources: Google Reviews

Q: What role does owner Ken Lane play on Pro-Coat Painting projects?

Joe Bryan described Ken as "so knowledgeable and helpful" with "a great eye for what looks good and for detail." Five of twelve recent reviews mention Ken by name, noting his hands-on involvement from estimates through completion. Courtney Wendelewski found him "very responsive when I requested a quote," and Amy Anderson credited Ken and his team with doing an "excellent job on the interior of our home."

-Review Snippet Sources: Google Reviews

Q: Do customers hire Pro-Coat Painting for repeat projects with Brandon Lane?

Jacob Hollister confirmed he has "used Brandon multiple times on several projects and they never disappoint." Adam182R praised Brandon and the team for bedroom painting, noting "the price was great and the quality of work even better." This father-son dynamic between Ken and Brandon means customers often work with the same family members across projects spanning years.

-Review Snippet Sources: Google Reviews

Q: Can Pro-Coat Painting handle complex multi-step interior projects beyond basic painting?

Kari Burke hired Pro-Coat for a "challenging interior stairway which needed wallpaper removal, sanding, skim coating, priming and many applications of paint." She described being "very happy with the finished result" and called the team "punctual, courteous, and very skilled." The company lists drywall repair, wallpaper removal, and epoxy flooring alongside standard painting services.

-Review Snippet Sources: Google Reviews

Q: How thorough is Pro-Coat Painting's cleanup after completing a project?

Peter Repp noted the crew "cleaned up like they weren't even there" and left behind "no paint smells, no drips anywhere." He added that they "put all the furniture back where it was before they started." Margaret Waltman similarly highlighted the team's care during both "the preparation and finishing of the job." Reviews consistently describe job sites left spotless.

-Review Snippet Sources: Google Reviews

Q: How does Pro-Coat Painting's pricing compare to what customers expected?

Adam182R stated "the price was great and the quality of work even better" after having two bedrooms painted. Pauline Muto praised the company for providing "timely and fair estimates" before painting her new home and wraparound porch. Peter Repp noted his two-day professional job would have taken him over two weeks to complete himself, suggesting strong value for the time savings alone.

-Review Snippet Sources: Google Reviews

Q: Is Pro-Coat Painting registered as a business entity in New York?

New York does not require a state-level painting contractor license. A business entity search through the New York Department of State shows "PRO COAT PAINTING CR LLC" (DOS ID 4431189), a Domestic Limited Liability Company filed on 7-15-2013 with Active status. The registered agent is listed as Chris Recco at 89 Lincoln Ave, Islip, NY 11752 in Suffolk County. Note that this entity registration shows a different county and registered agent than the Cortland-based operation run by Ken and Brandon Lane, which may indicate a separate or related entity arrangement.

-Verification Sources: New York Department of State Division of Corporations