Chooz Score Insights
The Boss Shows Up
Crews like Josh, Jay, and Jesse get called out by name across dozens of reviews, and for good reason. Owner Josh Thompson doesn't just manage projects from behind a desk - he's on-site for estimates, prep work, and painting alongside his team. The Chooz Score's owner engagement indicators are strong: Josh is personally mentioned in the majority of reviews and actively responds to feedback:
- Josh is named in nearly every review, with customers describing him walking through projects step-by-step before work begins and after completion
- Crew members Jay and Jesse appear across multiple unrelated reviews, confirming a consistent in-house team rather than rotating subcontractors
"From start to finish, Josh Thompson was excellent to work with. Josh provided a detailed estimate and was flexible with the fluctuating closing date of our home, working to accommodate us without hesitation." - Taryn K., Google Review
Years of Consistent Results
The last time we conducted our Chooz Score analysis, JT's Painting 518 LLC had over 75 Google reviews with a 5.0-star rating - a perfect score across every single review. This company earned a Chooz Score of 89.0%. Reviews span multiple platforms with 100% recommended on Facebook and 5.0 stars on Yelp:
- Registered as an active New York business corporation with the NY Department of State (DOS ID 6736789) since February 2023, serving the Capital Region across Schenectady, Albany, Troy, Clifton Park, Niskayuna, Cohoes, and Latham
- The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines, with customer-uploaded photos appearing across multiple reviews
"We are repeat interior painting customers. From start to finish we couldn't be happier with the outcome of JTs Painting. Professional, efficient not to mention attention to detail are amongst the few of many things JTs Painting delivers." - Nancy C., Google Review
Clean Crew, Clean Work
Customers consistently mention the same thing: JT's crews leave spaces cleaner than they found them. Whether it's a one-day ceiling job or a week-long interior transformation, cleanup happens throughout the workday, not just at the end:
- Multiple reviews describe wet mopping, vacuuming between coats, and debris removal as standard daily procedure, not something customers had to request
- Careful protection of countertops, appliances, and flooring comes up repeatedly, especially during cabinet refinishing and popcorn ceiling removal projects
"He spent 5 days here, lots of painting and skim coating our plaster ceiling. They cleaned up every night by wet mopping the floors and vacuuming as needed." - Wendy M., Google Review
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Additional Questions Answered
How does JT's Painting handle large-scale surface preparation on older homes?
Customers with aging properties describe a crew that scrapes, sands, and repairs damaged surfaces before priming or painting. Sue Towne wrote that her large older home needed extensive prep and the crew handled every bit of it. Mary Morris noted her 160-year-old farmhouse received rigorous scraping and attention to detail that impressed her husband, a former house painter himself.
What do customers notice about the day-to-day cleanup during a project?
Reviewers consistently highlight end-of-day cleanup as a standout practice. Deana Smith-Casale said Josh left the house every night as he found it and the crew was very clean and neat. Bob Gillen described efficient work with excellent cleanup when finished. Wendy McConville noted the team wet-mopped floors and vacuumed as needed each evening.
How does the team approach kitchen cabinet refinishing projects?
The cabinet refinishing process involves careful prep to protect countertops, appliances, and surrounding areas. Mitzi Espinola described cabinets that look brand new after painting, with excellent prep to ensure her new counters and appliances were not damaged. Caryn Feig noted an amazing job prepping the area and cleaning up with a beautiful finished product.
What is the exterior painting experience like for a full-house project?
Full exterior projects involve a multi-person crew that works efficiently on siding, trim, fascia, and porches. Anne described stunning results from a crew that was professional, courteous, and efficient, with exceptional attention to trim work. Katrina G noted very clean and neat paint lines on aluminum siding and praised the competitive pricing.
How does Josh Thompson communicate with customers throughout a project?
Reviewers describe responsive communication from the initial estimate through project completion. Jack K said Josh responded to his email quickly, showed up for the estimate on time, and provided a written estimate shortly after. Randall Roeser noted close communication from start to finish, including an initial walk-around and a check-in on the last day.
What types of commercial painting projects has JT's Painting completed?
The company has expanded beyond residential work into commercial spaces. Leonard Gasner described a phenomenal job on the pool area at the Albany Jewish Community Center, noting Josh went above and beyond with attention to detail. The company's showcases also feature a commercial repaint for Sam's Club in Albany, demonstrating capacity for large retail environments.
How do customers describe the value and pricing of JT's Painting services?
Pricing is frequently described as competitive and fair for the quality delivered. Nick Spagnoli called the price reasonable with professional, on-schedule work. Christina Fallon described very reasonable costs for foundation, siding, and porch painting. Cynthia Giammattei praised a spot-on estimate and fair price combined with excellent communication.
What is the licensing and business status of JT's Painting 518 LLC?
JT's Painting 518 Inc. is registered as a Domestic Business Corporation with the New York Department of State, DOS ID 6736789, filed February 20, 2023. The entity is Active and based in Schenectady County. New York State does not require a state-level painting contractor license. The company states it is insured on its website.
-Verification Sources: NY Department of State Division of Corporations, company website
How JT's Painting 518 LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how JT's Painting 518 LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects JT's Painting 518 LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.