Question 1

Q: Why do 1-800-PAINT-JOB reviews so often mention customers receiving photo updates during their projects?

Accepted Answer

The pattern appears independently across multiple reviews. T&K Carr writes: "I wasn't even at my house and they sent pictures and called me during the project." Susan Fox notes the team was "good about communicating updates and even sent photos as they were working over the weekend" on a vinyl shutter job. Jason McLaughlin adds that crew members "took the time to check in daily and to keep us updated" throughout a multi-room interior project.

Question 2

Q: What sets 1-800-PAINT-JOB's cabinet refinishing apart according to customers who have had the work done?

Accepted Answer

Cabinet projects generate some of the most detailed praise in the review record. Lori Oneill describes painter Eric as having gone "above and beyond to assure perfection," noting he "cared about our cabinets like they were his own." Kelly Crotty calls her finished kitchen "my favorite room in the house," praising the crew as "easy to work with, respectful and knowledgeable." Be Wellness describes a vintage metal cabinet project combined with a soft wash exterior as an experience "second to none."

Question 3

Q: What role does Mandie play at 1-800-PAINT-JOB and why do so many reviews mention her by name?

Accepted Answer

Mandie appears by name in at least six reviews, more than any team member aside from owner Michael McGrath. Craig Goodman describes her as having "managed our project without a hiccup" throughout a log home staining job. Lori Oneill writes "without her, this project never would've happened" when crediting Mandie with making her cabinet project succeed. Jacqueline Agosto-Monett names her alongside painters Matt, Bill, and Rich as making the work "an absolute pleasure."

Question 4

Q: Do 1-800-PAINT-JOB customers come back for additional projects?

Accepted Answer

Repeat business appears consistently across the review record. Bonny Dudley is present twice, with both entries referencing ongoing Lake Placid condo work and the owner acknowledging a continuing relationship. Dan Kittell closes a multi-room interior review with "we will be using them again for sure." Craig Goodman says he "will definitely use them again" after a log home staining project, and Heath Goodspeed thanks the crew on Facebook for "another job well done."

Question 5

Q: How does 1-800-PAINT-JOB respond when lower-rated reviews appear on their profile?

Accepted Answer

The company responds publicly to all four lower-rated reviews in the record. Doug MacKenzie documents two scheduling cancellations and writes he "was told twice I'd be contacted by phone: Never happened." The owner responds with a detailed public timeline defense rather than offering private resolution. A response to Reagan Menard's phone-call complaint dismisses the account as false. Bill Roberts, who noted scheduling delays at the start of his project, receives a warmer reply and ultimately states he is "extremely happy with the quality."

Question 6

Q: Can 1-800-PAINT-JOB handle exterior specialty projects like log homes or vinyl siding?

Accepted Answer

Exterior specialty work is well-documented across the reviews. Craig Goodman contracted the crew for a 40-year-old log home and later reports neighbors positively commented on how the house looked when finished. Evan praises the team for painting vinyl siding in summer heat, with neighbors noting the home looked "new again." Be Wellness describes a combination vintage metal cabinet refinishing and soft wash exterior project as an experience "second to none."

Question 7

Q: Does 1-800-PAINT-JOB's pricing align with what customers say they received?

Accepted Answer

Value assessments lean positive even when the initial quote surprises customers. Lori Oneill admits being "surprised at how expensive" cabinet refinishing was at the quote stage, then says once completed she was "beyond pleased." Glenn McEntee calls his exterior porch project "a great job for a fair price." Bill Roberts acknowledges scheduling delays but concludes he is "extremely happy with the quality and workmanship" of the finished result.

Question 8

Q: Is 1-800-PAINT-JOB licensed and registered in New York?

Accepted Answer

New York State does not require a state-level contractor license for painting contractors. Warren County does not impose county-level home improvement contractor licensing. 1-800-PAINT-JOB operates as Pizazz Painting, Inc., a Domestic Business Corporation registered with the New York State Department of State, Division of Corporations. DOS ID 2695282, entity status Active, initial filing date 11/01/2001. Service of process address: P.O. Box 2459, Glens Falls, NY 12801. CEO: Michael F McGrath. Verification: https://apps.dos.ny.gov/publicInquiry/EntityDisplay

Question 9

How 1 800 PAINT JOB Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how 1 800 PAINT JOB performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects 1 800 PAINT JOB’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

1 800 PAINT JOB

About 1-800-PAINT-JOB

Q&A Based On What Customers Are Saying About 1-800-PAINT-JOB