Question 1

Q: How does Shabby Brown Restore's two-day process keep kitchens functional during refinishing?

Accepted Answer

Doors and drawer fronts go to the shop about a week before the on-site appointment, leaving the kitchen fully usable throughout. Day one involves tenting off the space, sanding, and beginning the spray application. Day two finishes the final coat and rehangs everything. Ben Boyle describes the result as "what feels and looks like new cabinets" achieved while being "without our kitchen for essentially a day."

Question 2

Q: How does Shabby Brown Restore's pricing compare to what customers were quoted for new cabinets?

Accepted Answer

Cost comparisons come up repeatedly in reviews from customers who researched alternatives before calling. Garage Floor Guys estimates the work came to "about 25% of the cost of new cabinets." Paula Rice describes it as "half the cost of new cabinets" for a full kitchen. Francine Fredette notes the project was completed "at a fraction of what new cabinetry would cost," and Nancy Griggs credits Shabby Brown Restore with saving her renovation entirely when replacement estimates were out of budget.

Question 3

Q: What makes Shabby Brown Restore's finished cabinets look and feel factory-made rather than painted?

Accepted Answer

Doors and drawer fronts are refinished with industrial coatings in the shop before the on-site appointment, arriving ready to hang. The spray process and industrial-grade products produce a surface that surprises customers used to brush-applied results. David Lawrence notes the finish "is better than the factory finish." Multiple reviewers report that neighbors and visitors assume the cabinets are brand new replacements, which aligns with what Shabby Brown Restore states as their goal on their services page.

Question 4

Q: Does Shabby Brown Restore leave the work area clean after the refinishing process?

Accepted Answer

Cleanliness is one of the most consistently mentioned themes across independent reviews. Caitlin Dougher notes the team "left the space cleaner than they found it." Debbie MacAvoy confirms "there was absolutely no mess when they finished." Kelly Deitz praises how the crew "kept the area extremely clean the entire time." The tenting-off process used during spraying serves double duty as both a quality measure and a containment system for overspray.

Question 5

Q: What do customers say about working with Shabby Brown Restore's all-women crew?

Accepted Answer

The women-owned-and-operated structure earns specific praise in reviews, with customers noting it as a meaningful differentiator. Kayla Murdie calls out "this women-owned and operated team," saying the pride "truly shows in their work." Donna Neal says the crew "worked harder than most men" and found it "so easy dealing with an all girl business." Several reviewers note the team's energy and personal investment in results as qualities that set the experience apart from other contractors they had worked with.

Question 6

Q: What role does Jessica play in Shabby Brown Restore projects?

Accepted Answer

Jessica serves as the primary on-site crew leader and is named in numerous independent reviews. Sara Castiglia praises her energy, noting "she really loves her job and takes pride in it." Stefania Camelo specifically credits Jessica for "being meticulous" in ensuring the finish looked right before the job was complete. Diana-Andra Borca-Tasciuc on Facebook names Crystal, Jessica, and Tami as "the dream team," a sentiment echoed across multiple reviews from unrelated customers.

Question 7

Q: How does Crystal at Shabby Brown Restore communicate with customers throughout a project?

Accepted Answer

Communication receives consistent praise and comes up with specific details rather than generic mentions. Cathy Campchero describes nightly updates, noting "each night I got an update from Crystal about that day's work and a synopsis of what the next day would bring." Kim Carr says Crystal "responded to every question right away." Amanda Faith on Facebook calls the team "incredibly professional," confirming they "gave us everything they promised and more."

Question 8

Q: Do customers return to Shabby Brown Restore for additional projects?

Accepted Answer

Repeat business is a documented pattern rather than an occasional mention. Jeff Pitkin completed his third project with Shabby Brown Restore, noting the team "keep to schedule, and the quality of the work is very high." Joane Mastroianni returned after her kitchen to have the bathrooms done. Bridget Graber confirms "I have used Crystal and her team for many projects," and Angelica Stone says simply "we have used her twice." Christina Feldman describes working together on several projects over the course of their relationship.

Question 9

How Shabby Brown Restore Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Shabby Brown Restore performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Shabby Brown Restore’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Shabby Brown Restore

Chooz Score Insights

About Shabby Brown Restore

Q&A Based On What Customers Are Saying About Shabby Brown Restore