Chooz Score Insights
The Boss Shows Up
Crews like Julio, Mike, and Joel get called out by name in reviews, but it's owner Todd Geoghan who appears in nearly every one. The Chooz Score's owner engagement indicators are strong: Todd is personally mentioned in the majority of reviews and actively responds to feedback. He personally handles estimates, visits job sites during projects, and follows up after completion:
- Customers consistently describe Todd walking them through detailed estimates explaining exactly what work will be performed, including primer coats, top coats, and scope
- Office Associate Antonella Vecchio coordinates scheduling and calls during projects to check on progress, creating a two-layer communication system customers praise repeatedly
"From the moment Todd arrived for my free estimate, he was friendly, professional, honest and thorough. He put my mind at ease, and if you ever dealt with contractors before, you know when you're dealing with a good one." - Gregory H., Google Review
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Additional Questions Answered
What do customers say about the way Todd approaches the initial estimate and project planning?
Homeowners consistently praise Todd's thoroughness during estimates. Shirley Chin shared that Todd "provided a reasonable estimate" and "helped guide us in selecting the right paint colors and finishes." Gregory H noted Todd was "friendly, professional, honest & thorough" from the first visit. Bar described the estimate as "very detailed and thorough" for a stucco painting project. Wayne Sutler chose CertaPro because of the "detailed estimate" Todd provided.
How do customers describe the communication and coordination from Antonella in the office?
Antonella receives near-universal praise for responsiveness and organization. Shirley Chin called the scheduling experience "efficient, helpful, and always available to answer any questions." Administrative Department found Antonella "great to work with and very responsive" and noted she got the team in quickly. Fred Charles described Antonella as "informative and communicative" and said she answered all his questions about the process. Amanda Dellamonica added that Antonella "is so sweet and took care of basically everything."
How has CertaPro Painters handled older and historic homes on Staten Island?
Several customers describe complex projects on aging properties. Allison Hunter's 1865 home required "scraping paint off of chipped tin ceilings & repainting" along with sealing and painting interior stone wall foundations and concrete floors. EvaMarie Calise credited Julio Sr. and his team with "bringing our 115 year old home back to its original beauty." Peter Rizzo praised the crew for doing "a fantastic job of prepping and caulking" his wood clapboard house. Diana Prano described her old house project as challenging and came away "completely satisfied."
What specific crew members do customers mention, and what kind of work do they handle?
Customers frequently name individual painters. Julio Sr. handled exterior projects for Nicole Martone and EvaMarie Calise. Joel and Wesley completed Shirley Chin's hallway in a single day. Mike and his crew (Manny, Wilson, and Felix) worked on Allison Hunter's historic home. Deborah McLaughlin noted she had a "different crew but same great job" on her second project. Dr. Robert Novo reported consistent quality across four separate engagements with Todd's painters.
How quickly do projects get completed, and do crews stay on schedule?
Speed and punctuality appear throughout reviews. Shirley Chin expected her hallway to take "two to three days" but Joel and Wesley finished in one. James Sabella said the team "finished the whole first floor of our house in one day." Lori N reported crews "arrived quickly and finished in one day" for outdoor railings. Multiple reviewers call out punctuality and timeliness, and the GMB Everywhere keyword analysis ranks "punctuality" among the top 11 most-mentioned terms.
How do customers describe CertaPro Painters' pricing relative to competitors?
Pricing is a recurring positive theme. Dave Espana noted the "estimate was lowest out of 4 companies." Dennis Fey called CertaPro "most professional of the four firms" he engaged with a "competitive" price. Ralph Vas described the work as "reasonable price." Mark Purcell found the "price was reasonable" alongside professional staff. The GMB keyword analysis shows "price" and "reasonable" among the top 18 most-used words across all reviews.
What do reviews reveal about how the company handles concerns or less-than-perfect experiences?
All four non-five-star reviews (each rated 4 stars) received owner replies. George Mimozo described a delayed timeline involving insurance coordination, and the owner responded with a detailed account of the work completed. Janine Hudson noted missed spots on grillwork and difficulty reaching the company, and the response acknowledged the feedback. Vega Pilipenko reported a late crew arrival without notification, and the owner reply addressed the scheduling lapse. Michael Moriello rated 4 stars while still praising the detail of the finished work.
Is CertaPro Painters of Staten Island properly licensed and registered for home improvement work in New York City?
The company operates under LJG Design Inc. and holds an active New York City Department of Consumer and Worker Protection Home Improvement Contractor license (No. 2096472-DCA), issued May 6, 2025, valid through February 28, 2027. LJG Design Inc. is registered as a Domestic Business Corporation with the New York Department of State (DOS ID 5739170), filed April 17, 2020, with entity status Active and statement status Current. The company has maintained BBB accreditation with an A+ rating since October 2020.
-Verification Sources: NYC DCWP License Database, NY Department of State Corporation Search, BBB Business Profile
How CertaPro Painters of Staten Island Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Staten Island performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Staten Island’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.