Fresh Touch Custom Painting
About Fresh Touch Custom Painting
When Mark DeBard needed his Columbus home's exterior repainted for the third time in ten years, he returned to Fresh Touch Custom Painting without hesitation, calling them "our go-to painting company." This pattern of repeat customers defines the business that owner Mark T. Tabor has built since 2005.
Fresh Touch Custom Painting handles residential and commercial projects throughout Central Ohio, with services spanning interior and exterior painting, cabinet refinishing, deck and fence staining, drywall repair, wood replacement, and pressure washing. The team uses Sherwin-Williams premium paints exclusively. Color consultant Gail assists customers with selections, while project managers like Brian and estimators like Zach guide projects from quote through completion.
The company is fully insured with $2,000,000 in coverage including general liability, property, and workers compensation. Fresh Touch requires no upfront payment on residential projects and is EPA lead-safe certified for work on older homes. They serve Columbus, Dublin, Westerville, Upper Arlington, Worthington, and surrounding communities.
Updated: 02-19-2026
Q&A Based On What Customers Are Saying About Fresh Touch Custom Painting
Q: Why do customers keep returning to Fresh Touch Custom Painting for multiple projects?
The pattern of repeat business appears throughout reviews. Mark DeBard has used them three times over ten years, describing them as "our go-to painting company." Diana Rigby had "every room in our house painted by them" and carl garant returned for multiple projects noting they "continue to use them because of their quality." The consistency extends to customers like Deb Crawford who has relied on them for over 15 years.
-Review Snippet Sources: Google Reviews
Q: How does Fresh Touch Custom Painting's pricing compare to competitors?
Multiple customers mention getting several quotes before choosing Fresh Touch. Chris Junk found them to be "the lowest of several bids" while still delivering outstanding quality. Randi Honkonen described the price as "very fair for the quality" and Jason Johnson called it "reasonable and fair." Sarah Head noted prices were "very reasonable compared to other quotes I got" with no surprises or hidden fees throughout the project.
-Review Snippet Sources: Google Reviews
Q: Does Fresh Touch Custom Painting actually complete projects on schedule or ahead of time?
Reviews consistently mention efficiency. Chris Junk's crew "was scheduled to be at our home for 5 days and they were done in 3." Julia Grisdela noted they "finished a day early" on her basement project. karen kuns reported the team "finished earlier than expected" and Jason Johnson confirmed they "finished in the time window allotted." The pattern suggests crews work steadily without padding timelines.
-Review Snippet Sources: Google Reviews
Q: What do customers say about color consultant Gail at Fresh Touch Custom Painting?
Gail receives frequent praise for her guidance. eric parkins called her "so easy to work with" and Julia Grisdela appreciated that Gail "came in to help with color coordination." Teresa H had an extensive experience where Gail "went out to Lowe's to pick up several sample colors" and helped with the entire selection process. Christine Salsbury summarized that Gail "helped choose our colors" making the decision process seamless.
-Review Snippet Sources: Google Reviews
Q: How does Fresh Touch Custom Painting handle cleanup after projects?
Cleanup receives consistent praise across reviews. Michelle Carter noted the crew "cleaned up everything" after cabinet work. Laura Dials described them as "very neat and cleaned up after themselves daily." Trudy Beachem observed they were "very clean and organized with their equipment." Mark DeBard specifically mentioned the "immaculate clean-up" as one of their standout qualities after exterior work.
-Review Snippet Sources: Google Reviews
Q: Which Fresh Touch Custom Painting crew members do customers mention by name?
Reviews frequently name specific painters. Robby appears often, with Sarah Deering calling him "fantastic" and Laurie Dye praising his "careful attention to every corner." Oscar and his team earned praise from Katie Rowe for being "friendly and professional." Cesar led the crew for Chris Junk's project. Dave and Freddy worked on Deb Crawford's project while Craig handled work for Anne Partridge who appreciated his "hand painting" technique.
-Review Snippet Sources: Google Reviews
Q: Does Fresh Touch Custom Painting communicate well throughout projects?
Communication ranks among the most praised aspects. Kris Bockrath described communication as "exceptional" and Laura Dials noted "excellent communication from beginning to end." Sarah Head appreciated that Brian "was always available if I had questions." Timothy Lauer summarized that "communication from start to finish was fantastic" while Tracey Lutz specifically mentioned receiving "daily updates" throughout her project.
-Review Snippet Sources: Google Reviews
Q: What happens if Fresh Touch Custom Painting makes a mistake or something needs fixing?
Reviews indicate responsive follow-through on issues. Jason Johnson had a concern addressed promptly and reported "areas that needed to be touched up were addressed and it looks excellent!" Joyce Wendel noted they came back to handle items "listed on the punch list." Several reviews mention the "no payment until satisfied" policy gives customers leverage, with Randi Honkonen confirming they "didn't charge me a single penny until the whole job was done and I was happy."
-Review Snippet Sources: Google Reviews
Updated: 02-19-2026