Prim Painting
About Prim Painting
Serving Central Ohio's diverse landscape of historic colonials, mid-century ranches, and modern commercial properties, Prim Painting brings deep regional knowledge to every painting project. The company focuses on residential and commercial painting, with notable strength in cabinet painting and refinishing, interior and exterior house painting, deck staining, pressure washing, and basement water-sealing. A Sherwin-Williams partnership gives customers access to free color consultations with professional color coordinators.
Founded by Nathan Pratt and Brad Giffin, the company has grown into a full-service operation covering everything from single-room refreshes to whole-home transformations and multi-unit apartment painting across the Columbus metro.
The fully insured team backs its work with an industry-leading 5-year warranty on most projects and holds Ohio renovation credentials. Prim Painting donates a portion of every completed project's income to the Dave Thomas Foundation for Adoption. The company serves Powell, Dublin, Westerville, New Albany, Upper Arlington, Worthington, Bexley, Gahanna, and surrounding Central Ohio communities.
Updated: 02-19-2026
Q&A Based On What Customers Are Saying About Prim Painting
Q: How quickly does Prim Painting's office team respond when customers send emails or submit quote requests?
Responsiveness is the single most consistently praised quality across Prim Painting's Google reviews. Multiple reviewers highlight the administrative team's speed, with one describing them as "always incredibly fast to respond to emails" and another crediting their prompt communication for keeping project changes on track. Customers frequently note estimates arrived within 24 hours of submitting project photos through the company's online quote system, with scheduling following quickly once quotes are approved.
-Review Snippet Sources: Google Reviews
Q: What do customers say about Prim Painting's trim work, finish lines, and detail on interior projects?
Precise finish work is one of the strongest recurring themes across Prim Painting's Google reviews. One customer described theirs as "the best caulk lines on crown molding and baseboards I've ever seen," while others consistently praise sharp cut-in lines and careful attention on trim and door edges throughout their rooms. Multiple reviewers note the detail work matched or exceeded what they had seen from other Columbus painting contractors.
-Review Snippet Sources: Google Reviews
Q: How does Prim Painting protect furniture, floors, and belongings during interior painting projects?
Protection of customer property is a consistent theme across Prim Painting's Google review history. Reviewers note that furniture was moved or covered before work began and that floors showed no traces of paint upon project completion. One customer praised crews for arriving "on time each day" while maintaining a "very tidy" work environment throughout. The company includes furniture moving in its standard preparation process and cleans up fully before leaving each job site.
-Review Snippet Sources: Google Reviews
Q: Why do so many Prim Painting customers return for second and third projects after their first experience?
Repeat business is explicitly documented across Prim Painting's Google reviews. One customer referenced it as their third project with the company, citing the consistent experience as the reason for continued use. A property manager booked the team across three separate condo units. A multi-year customer described Prim Painting as her go-to contractor over several years. The pattern extends to reviewers who write "will definitely use them again" while mentioning projects already planned or in the scheduling queue.
-Review Snippet Sources: Google Reviews
Q: What does Prim Painting's exterior painting process look like on larger Central Ohio homes?
Larger exterior projects appear throughout Prim Painting's Google reviews with strong documented results. One customer commissioned a complete exterior repaint of a 2,700-square-foot home and attached four project photos to their review, noting thorough prep and crew diligence from start to finish. Multiple exterior reviewers praise the surface preparation process before paint is applied. Customers consistently note their homes "look completely refreshed" and credit the prep work as the difference-maker in the final result.
-Review Snippet Sources: Google Reviews
Q: How does Prim Painting approach cabinet painting jobs with many doors and components?
Cabinet work at Prim Painting begins with surface preparation including cleaning, sanding, and priming before any finish coat is applied. One Google reviewer who had 22 cabinet doors and 5 drawer faces repainted described the outcome as a complete kitchen transformation. Multiple reviews describe sprayed cabinet door finishes as smooth and consistent. Customers note that cabinet painting through Prim Painting delivered a "complete transformation" of the kitchen space at a fraction of full replacement cost.
-Review Snippet Sources: Google Reviews
Q: Does Prim Painting handle negative reviews and customer concerns professionally?
Prim Painting has received two notable 1-star Google reviews, both addressed transparently. One came from a non-customer upset about an unsolicited marketing visit; the owner apologized and explained the company uses third-party marketing vendors. A second reviewer cited workmanship concerns on a community exterior project, describing the crew as "untrained workers." The owner responded professionally, inviting direct contact to investigate since the project did not match records on file.
-Review Snippet Sources: Google Reviews
Q: How does Prim Painting's pricing compare when customers collect multiple estimates from Columbus painters?
Pricing is raised favorably throughout Prim Painting's Google reviews, often by customers who gathered multiple competing quotes before deciding. One reviewer who solicited three estimates noted Prim Painting was "extremely reasonably priced" while also being the most professional option evaluated. Others describe the company's value as consistent across multiple projects, with several repeat customers noting price competitiveness as one of the reasons they continue returning for additional work.
-Review Snippet Sources: Google Reviews
Updated: 02-19-2026