Columbus Painting
About Prim Painting
Nathan Pratt and Brad Giffin founded Prim Painting in 2003, building a Columbus-area painting company from the ground up with a focus on debunking industry stereotypes through honest, quality work. Office Manager Micah Doyel coordinates scheduling and client communication while crew leaders like Nelson, Orlando, and Luis oversee residential and commercial projects throughout Central Ohio.
The company handles interior and exterior residential painting, cabinet refinishing, deck staining, and power washing, along with commercial work for condos, apartments, and office buildings. Customers can submit photos online and receive quotes via text, often within 24 hours. The team partners with Sherwin-Williams for professional color coordination consultations.
The fully insured team offers an industry-leading five-year warranty on most projects. Prim Painting serves Columbus, Powell, Dublin, Worthington, Westerville, New Albany, Upper Arlington, Grandview, Bexley, Gahanna, Reynoldsburg, Lewis Center, Canal Winchester, and Pickerington.
Updated: 02-17-2026
Q&A Based On What Customers Are Saying About Prim Painting
Q: Why do so many customers come back to Prim Painting for multiple projects?
The return customer rate stands out in reviews. Daniel Miller notes he's "a return customer" who hired them again for stair rail spindles. Mark Stevens has used them "3 times and will be using them again." Mandy Butler calls this her "3rd painting project" with them, while Josh Prati reports "doing business with Prim for over 8 years" on multiple indoor and outdoor jobs.
-Review Snippet Sources: Google Reviews
Q: How does Prim Painting handle the quote and scheduling process?
Customers consistently praise the streamlined photo-based quoting system. Chad Dunn explains getting an estimate was "super easy just took a picture and uploaded to the site." Kristin Koziol appreciated being able to "communicate everything I needed through email and photos" and receiving the invoice "within 24 hours." CarolAnn Smathers found the process where they "got an estimate online in a short time by submitting a photo" remarkably convenient.
-Review Snippet Sources: Google Reviews
Q: Does Prim Painting complete projects quickly without sacrificing quality?
Speed paired with quality appears frequently in reviews. Patricia Duffy reports they "painted our entire home in two days, went above and beyond what we were even quoted for." TwoHarps notes the team "painted 5+ rooms in two days." The adele review describes a crew of four completing "four ceilings and four rooms" with two coats of Sherwin Williams Emerald paint in a single 10-hour day.
-Review Snippet Sources: Google Reviews
Q: What do customers say about Prim Painting's cleanup practices?
Cleanup excellence emerges as a major theme. Daniel Miller states after completion "there was not a spec of dirt or errant paint anywhere. It was like they were never here." Cat Palm emphasizes the painters "left it like they were never here" and calls the paint job "perfect, every surface evenly covered." Multiple customers mention thorough furniture and floor protection throughout the process.
-Review Snippet Sources: Google Reviews
Q: Which Prim Painting crew members do customers mention by name?
Several crew leaders earn specific praise. Kathleen Arkus highlights Nelson as "a very proactive communicator and really took pride in his work." The adele review praises both co-owner Brad Giffin for the quote and "the team of four led by Nelson" for exceptional caulk lines. Diane Loehr notes "Orlando was quick, precise and kind" for brick matching, while Mary Benya credits "Nelson and his team" for transforming 22-year-old rooms.
-Review Snippet Sources: Google Reviews
Q: How does Prim Painting handle cabinet refinishing projects?
Cabinet painting receives dedicated attention in reviews. Thomas Yager declares "no one could have done a better job" painting 22 doors and 5 drawers in just "1 1/2 days." Mike C specifically notes that "others often get it wrong without sufficient prep" but Prim did great, with cabinets now looking "bright and updated." Jean Ransom describes the transformation of solid maple cabinets to white as "amazing results" and an "extremely affordable solution vs refacing."
-Review Snippet Sources: Google Reviews
Q: Does Prim Painting address issues when problems arise during projects?
When problems occur, response patterns show accountability. David Leaver describes a ceiling paint issue where the company "stepped up to the plate and took full responsibility" and completed necessary repairs "not once did they hint at or ask for additional funds." Mark Cappone notes that when "one small area that needed touched up" was discovered, they received "an immediate response and the work was completed to our total satisfaction."
-Review Snippet Sources: Google Reviews
Q: What makes Prim Painting's pricing stand out according to customers?
Value perception runs strong across reviews. Scott Collins notes their "price pretty much beat out the other three estimates I received." Peggy Wolffrum on Facebook found "scheduling was very easy and I was able to get on their schedule very quickly" with the team doing "a great job covering all the old paint." Howard Eaton explains he was "concerned a bit because their bid was significantly lower" than competitors but "the finished product was amazing."
-Review Snippet Sources: Google Reviews, Facebook
Updated: 02-17-2026