Question 1

Q: Why do so many customers come back to Prim Painting for multiple projects?

Accepted Answer

The return customer rate stands out across reviews. Daniel Miller notes he's "a return customer" who hired them again for stair rail spindles. Mark Stevens has used them "3 times and will be using them again next spring." Mandy Butler calls this her "3rd painting project" with them, while Josh Prati reports "doing business with Prim for over 8 years" across multiple indoor and outdoor jobs.

Question 2

Q: How does Prim Painting handle the quote and scheduling process differently than other contractors?

Accepted Answer

Customers consistently praise the streamlined photo-based quoting system. Chad Dunn explains getting an estimate was "super easy just took a picture and uploaded to the site." Kristin Koziol appreciated being able to "communicate everything I needed through email and photos" and receiving the invoice "within 24 hours." CarolAnn Smathers describes getting "an estimate online in a short time by submitting a photo" as remarkably convenient.

Question 3

Q: Does Prim Painting complete projects quickly without sacrificing quality?

Accepted Answer

Speed paired with quality appears frequently in reviews. Patricia Duffy reports they "painted our entire home in two days, went above and beyond what we were even quoted for." TwoHarps notes the team "painted 5+ rooms in two days." The adele review describes a crew of four completing "four ceilings and four rooms" with two coats of Sherwin Williams Emerald paint in a single 10-hour day while achieving "gorgeous" results.

Question 4

Q: What do customers say about Prim Painting's cleanup practices after completing work?

Accepted Answer

Cleanup excellence emerges as a major theme. Daniel Miller states after completion "there was not a spec of dirt or errant paint anywhere. It was like they were never here." Cat Palm emphasizes the painters "left it like they were never here" and calls the paint job "perfect, every surface evenly covered." Heather Grooms notes "no drips or mess left behind" after drywall repair and painting.

Question 5

Q: Which Prim Painting crew members do customers mention by name for exceptional work?

Accepted Answer

Several crew leaders earn specific praise. Kathleen Arkus highlights Nelson as "a very proactive communicator and really took pride in his work." The adele review praises both co-owner Brad Giffin for the quote and "the team of four led by Nelson" for exceptional caulk lines on crown molding. Diane Loehr notes "Orlando was quick, precise and kind" when matching brick to new siding.

Question 6

Q: How does Prim Painting handle cabinet refinishing projects compared to other contractors?

Accepted Answer

Cabinet painting receives dedicated attention in reviews. Thomas Yager declares "no one could have done a better job" painting 22 doors and 5 drawers in just "1 1/2 days." Mike C notes that "others often get it wrong without sufficient prep" but Prim did great, with cabinets now looking "bright and updated." Jean Ransom describes transforming solid maple cabinets to white as "amazing results" and an "extremely affordable solution vs refacing."

Question 7

Q: Does Prim Painting address issues when problems arise during projects?

Accepted Answer

When problems occur, response patterns show accountability. David Leaver describes a ceiling paint issue where the company "stepped up to the plate and took full responsibility" and completed necessary repairs without once hinting "at or ask for additional funds." Mark Cappone notes when "one small area that needed touched up" was discovered, they received "an immediate response and the work was completed to our total satisfaction."

Question 8

Q: What makes Prim Painting's pricing stand out according to customers who got multiple quotes?

Accepted Answer

Value perception runs strong across reviews from customers who comparison shopped. Scott Collins notes their "price pretty much beat out the other three estimates I received." Howard Eaton explains he was "concerned a bit because their bid was significantly lower" than competitors but found "the finished product was amazing." Peggy Wolffrum on Facebook found scheduling easy and the team did "a great job covering all the old paint."

Question 9

Q: Is Prim Painting a registered business entity in Ohio?

Accepted Answer

Ohio does not require a state-level painting contractor license, and Columbus explicitly exempts painting from municipal licensing requirements. Prim Painting Holdings Ltd. is registered as a Domestic Limited Liability Company with the Ohio Secretary of State, Entity No. 2145597, with original filing date of 10/19/2012. The entity status is Active with Nathan Pratt listed as the registered agent.

Question 10

How Columbus Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Columbus Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Columbus Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 11

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 12

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Columbus Painting

About Prim Painting

Q&A Based On What Customers Are Saying About Prim Painting