Riggins Painting
Chooz Score Insights
At the time of our analysis, Riggins Painting carried a Chooz Score of 87%. It has operated as a Bartlett-based painting contractor for over a decade, has been Accredited with the Better Business Bureau since 2013, and holds an active License No. 8671 in Tennessee along with a registered Entity No. 000887304. It carries EPA Lead-Safe certification and Painting Contractors Association membership, and serves homes and businesses across Memphis and the wider Mid-South.
Across its review profiles, the company held over 280 Google reviews with a 4.9-star rating, along with 5.0 stars on Yelp and 100% recommended on Facebook across over 35 reviews. The Google sample runs to nearly 300 reviews, a larger base than most painting profiles carry, and the Yelp and Facebook ratings read the same way.
Reviewers describe the same arc from job to job, a written estimate that defines the scope, a project manager who stays in contact, and a final walkthrough to catch anything missed. The written estimate is the step customers single out most, described as setting clear expectations before any crew arrived. Named staff recur throughout, with Amber, Eric, and Lester appearing across many reviews, and at least seven customers describe returning for a second or third project. The few critical reviews center on project timelines, which we cover below.
"Amber was on target with the estimate so there were no surprises. The project manager, Eric, went through the work order before work began and made sure everything was done to my satisfaction." - Nancy C., Google Review
Advice For Future Customers
Reviewers describe crews returning to correct missed spots, and the company puts its guarantee in writing, so walk the final punch list with your project manager and flag anything before you sign off. A small number of reviews describe projects that ran long, and one that reached a third week went unanswered, so it is worth pinning down the schedule at the start. Ask them directly: "If my project runs past the estimated finish, how and when will you let me know?"
"Horrible service! They are not as good as they used to be. Going on week number 3 and they still have not completed replacing the rotten wood and one coat of paint." - L. T., Google Review (no owner reply)
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Additional Questions Answered
What does Riggins Painting handle for interior rooms and living spaces?
Riggins Painting repaints bedrooms, bathrooms, living and dining areas, ceilings, trim, and doors, and refinishes kitchen cabinets. Crews prep the surfaces first, then work room by room so the finish holds up over time. Lynn Bray, who used the company for a bedroom and bathroom refresh, wrote that "The walls look terrific" and that "Project manager & painters were all great to work with".
How does Riggins Painting approach exterior painting and rotted wood on a house?
Exterior projects cover full repaints plus the wood repair that older homes often need. When crews find rotted wood on siding or a soffit, they replace it before painting so the fix lasts. Elizabeth Gordon, a repeat customer, noted that "They repaired/replaced some rotten wood on my house instead of just painting over it". Pressure washing and surface prep come first on exterior work.
What can homeowners expect from a Riggins Painting estimate and pricing?
Estimates arrive as a written scope that defines the work and the cost before anyone starts. A team member walks the project, answers questions, and lays out the price with no pressure to add on. David Ray described getting "a very detailed estimate", and Dr. Tinkle pointed to "Total transparency on the project and costs". That clarity is why many clients say there are no surprises at the end.
How does Riggins Painting keep customers informed during a project?
Project managers stay in contact from the first walkthrough through the final inspection, so clients always know what happens next. Scheduling, timing, and any concerns get relayed as the job moves along. JIMMY HURDLE, who has hired the company for several jobs, wrote that "They communicate well, show up when they say they will, and do high-quality work". Communication runs from the estimate straight through completion.
Does Riggins Painting show up and finish work on schedule?
Yes, showing up on time and finishing when promised is a consistent theme in customer feedback. Crews arrive as scheduled and hold to the timeline laid out in the estimate. Robert Neal confirmed "they were on time", and Aubrey Clemens noted the company "Painted the house exterior when they said they would". Reliable scheduling is part of how the team runs each project.
How does Riggins Painting protect a home and clean up afterward?
Crews prep and cover surfaces before painting, then clean the space thoroughly once the work is done. Careful preparation protects floors and furnishings while the job is underway. Rylundra Bursey wrote that "they left the space spotless after finishing", and Meredith Russ, on her third project with the company, said "the team did great prep work". Care for the home is part of the routine.
Does Riggins Painting stand behind its work after a job ends?
Yes, the team returns to correct anything that needs another pass and stands by completed projects. Final walkthroughs catch missed spots before a job closes out. Charlotte Richardson said "they corrected every mistake" during her walkthrough, and Derry Garner praised their "willingness to stand by their work" when they came back for touch ups. Repeat customers point to this follow through.
Is Riggins Painting a licensed and registered business in the state of Tennessee?
Yes. Riggins Painting holds Tennessee contractor license number 8671 and is registered as a Tennessee business entity under number 000887304. The company operates from Bartlett and serves the greater Memphis area across Tennessee. Both the license and the entity registration are on file with the state, which confirms Riggins Painting is authorized to work as a painting contractor in Tennessee.
-Verification Sources: Tennessee contractor license record, Tennessee Secretary of State business entity record
How Riggins Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Riggins Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Riggins Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.