Riggins Painting
About Riggins Painting
Owner Christopher Riggins and General Manager Brian Copenhaver have built a business with over 200 Google reviews and a 4.9-star rating through consistent practices and quality residential and commercial painting. Estimators like Amber arriving with tablets that print detailed proposals from their cars, project managers like Eric and Franklin texting daily progress updates with photos, crews protecting surfaces with multiple layers before starting work. Reviews mention Francisco's crews completing whole-house interiors within a week, Ronmel and his wife leaving spaces spotless after painting, and David's teams handling exterior projects efficiently while maintaining communication throughout.
When Alice Ruthven needed both interior and exterior painting for her antique-filled home, Riggins didn't just accommodate the delicate situation. The foreman arrived the first day with detailed notes on a tablet, walked through protection protocols for every piece, and the crew treated each item with exceptional care throughout the multi-week project. Two months later, when she mentioned the cost exceeded expectations, the quality made her immediately book them for future work.
Projects range from $800 door refinishing (Liederlover Van Zandt noting the hand sanding and detailed staining process) to 7,000-square-foot whole-home interior painting with Francisco, Dianna, and Eric coordinating the massive undertaking. Customers mention Amber's flexible quoting that adjusts projects to fit budgets, Leslie the color coordinator suggesting selections clients hadn't considered, and crews like Juan, Sandra, Raul, and Rigo who make homes look stunning. The company handles popcorn ceiling removal, wallpaper stripping, wood rot repair with carpenters on staff, and pressure washing that transforms siding. Christopher Riggins started the business in 2009 after working his way from painter to project manager at another company. The team is fully bonded, insured, and licensed (Tennessee License #8671), operating from their Bartlett location while serving Memphis, Germantown, Collierville, Cordova, Arlington, and Lakeland.
Updated: 10-24-2025
Q&A Based On What Customers Are Saying About Riggins Painting
Q: Do Riggins Painting crews actually protect your belongings?
Multiple customers describe extensive protection measures. Alice Ruthven specifically mentioned her house full of antiques received respectful and thorough protection. Kati Gordon noted crews "did a great job cleaning up after themselves, which I truly appreciated." The preparation process includes multiple surface layers, furniture covering, and systematic cleanup protocols that customers consistently praise in reviews.
-Review Snippet Sources: Google Reviews
Q: How does Riggins Painting handle scheduling and communication?
Estimators like Amber schedule appointments quickly, often providing estimates the same day. Project managers send regular email confirmations, morning texts before arrivals, and daily photo updates. Jim Smith noted Austin scheduled his job promptly and Franklin's team completed the whole-house interior within the week. Nancy Crone mentioned Eric went through the work order before starting and ensured everything met her satisfaction throughout the process.
-Review Snippet Sources: Google Reviews
Q: What happens if Riggins Painting discovers problems during prep work?
The company's policy addresses issues immediately rather than painting over them. If crews uncover wood rot during exterior work, carpenters on staff handle repairs before painting continues. Barbara Petty hired them for siding repair and they suggested power washing first, which transformed the appearance. The residential painting page explicitly states they bring problems to customer attention right away and work to prevent future issues.
-Review Snippet Sources: Google Reviews, Company Website
Q: Can Riggins Painting work within budget constraints?
Amber, the primary estimator, works with customers to adjust project scope to fit budgets. Kati Gordon specifically mentioned Amber "did a great job working with us through the quoting process so we could adjust the project to fit within our budget." The company provides detailed written estimates showing exactly what customers receive, and Nancy Crone noted the estimate matched final costs with no surprises.
-Review Snippet Sources: Google Reviews
Q: Who are the crew members customers mention most?
Francisco leads teams for large interior projects and whole-house painting. Eric serves as project manager, conducting walkthroughs and ensuring quality. Franklin manages scheduling and project completion. Amber handles estimates and adjusts quotes to customer needs. Leslie works as color coordinator helping select paint choices. Crews include Juan, Sandra, Raul, Rigo, Ronmel, David, Lester, Darian, and Kevin. Reviews consistently name specific team members, showing the personal connections customers develop during projects.
-Review Snippet Sources: Google Reviews
Q: Does Riggins Painting handle commercial projects?
The company serves both residential and commercial clients. Greg Crockett's church hired them at least three times for exterior maintenance, including cleaning and sealing Crab Orchard stone, painting stained glass window trim, metal doors, and fire escape work. The 1951 building project finished on time and within budget. The company handles everything from small office refreshes to multi-unit complexes and retail spaces.
-Review Snippet Sources: Google Reviews, Company Website
Q: How does Riggins Painting handle mistakes or customer concerns?
When issues arise, the company responds with accountability. Paul Hobbs experienced challenges with paint blending and overlooked spots, and Riggins returned to make everything right. Kayla Irwin had hiccups during her exterior and interior project, and the company took ownership, made corrections, and paid for a deep cleaning of her house. The owner personally responds to negative reviews with detailed explanations and offers to complete remaining work.
-Review Snippet Sources: Google Reviews
Q: What size projects does Riggins Painting typically handle?
Projects span from single door refinishing to complete commercial building transformations. Lam Nguyen used them for three separate projects including wallpaper removal and textured wall sanding. Lynne had her entire home painted inside and out. The church project involved extensive stone sealing and trim painting. FelisaThomas had a 7,000-square-foot whole-home interior completed. The company adjusts to project size while maintaining the same quality standards and communication protocols.
-Review Snippet Sources: Google Reviews
Updated: 10-24-2025