Chooz Score Insights
Crews You Can Trust
The Chooz Score's in-house crews component shows consistency: the same crew names appear across multiple reviews, and customers frequently praise specific team members by name. Franklin, Francisco, David, Lester, Juan, and their teams are mentioned repeatedly:
- Reviewers call out specific crew leaders and painters who delivered exceptional work
- Project managers like Eric and Amber are praised for communication and follow-through
- Color consultant Leslie helps customers select combinations they hadn't considered
"Exceptional service from start to finish. From the sales team, to the project manager, to the color consultant, to the office crew, to the painting crew themselves. It's hard to get a 5 star rating from me, but I literally could find nothing to complain about!" - Mary M., Google Review
Find out more about how we Riggins Painting
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What range of project sizes does Riggins Painting handle?
Projects span single door refinishing to complete commercial transformations. Lam Nguyen used them for three separate projects including wallpaper removal and textured wall sanding, noting "I would use them anytime I need work done." FelisaThomas had a 7,000-square-foot whole-home interior completed. Greg Crockett's church received extensive stone and trim work. The company maintains consistent quality standards across all sizes.
Does Riggins Painting handle both residential and commercial painting projects?
The company serves residential and commercial clients. Greg Crockett's church hired Riggins at least three times for exterior maintenance, including cleaning and sealing Crab Orchard stone, painting stained glass window trim, metal doors, and fire escape work on their 1951 building. Projects finished "on time, on budget and completed the job within the timeline that was set." Services span small offices to multi-unit complexes.
How does Riggins Painting handle scheduling and communication throughout projects?
Estimators like Amber schedule appointments quickly, often providing same-day estimates. Project managers send email confirmations, morning texts before arrivals, and daily photo updates. Jim Smith noted Franklin's team "completed a whole house interior paint within the week." Nancy Crone mentioned Eric "went through the work order before work began and made sure everything was done to my satisfaction."
Do Riggins Painting crews protect your belongings during projects?
Multiple customers describe extensive protection measures. Alice Ruthven mentioned her house full of antiques received "respectful and thorough" protection with detailed protocols. Kati Gordon noted crews "did a great job cleaning up after themselves, which I truly appreciated." The preparation includes multiple surface layers, furniture covering, and systematic cleanup that customers consistently praise.
Can Riggins Painting adjust project scope to work within budget constraints?
Amber works with customers to modify projects for budget alignment. Kati Gordon mentioned Amber "did a great job working with us through the quoting process so we could adjust the project to fit within our budget." Nancy Crone noted Amber was "on target with the estimate so there were no surprises." Detailed written estimates show exactly what customers receive.
How does Riggins Painting respond when mistakes occur or customers raise concerns?
The company demonstrates accountability when issues arise. Paul Hobbs experienced challenges with paint blending and overlooked spots. He noted their "response and customer interaction are on point for a business that actually wants to make its clients satisfied and happy." Kayla Irwin had hiccups during her project, and Riggins took ownership, made corrections, and paid for a deep house cleaning.
What happens when Riggins Painting discovers problems during surface preparation?
The company addresses issues immediately rather than painting over them. When crews uncover wood rot during exterior work, carpenters on staff handle repairs before continuing. Barbara Petty hired them for siding repair and they suggested power washing first, achieving results she described as "amazing." The website states they bring problems to attention and recommend prevention solutions.
Who are the crew members customers mention in Riggins Painting reviews?
Francisco leads teams for large interior projects. Eric and Franklin serve as project managers conducting walkthroughs and ensuring quality. Amber handles estimates and scheduling. Leslie provides color coordination. Painting crews include Juan, Sandra, Raul, Rigo (whom Lynne noted did the "absolute BEST job"), Ronmel, David, Lester, Darian, and Kevin. Reviews consistently name team members throughout projects.
How Riggins Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Riggins Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Riggins Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.