J. Ross Painting & Drywall

Michael Jardina specifically chose J. Ross Painting & Drywall because they were the only company understanding how to properly deal with drywall stress cracks. Sam Miller experienced their flexibility when ceiling repairs got delayed waiting on HOA roof work, noting the crew "rolled with the punches and had no problems starting at a later date." Their expertise extends beyond standard repairs to challenging restoration.

Rita Luce praised how professional the team was "from the estimate to the final walk through" with Glenn, Melissa, and Todd. Caroline Mobley noted crews were "punctual, worked well together" during church flood restoration. Shelley Koontz emphasized they "came when they said that they would" for accent walls. This pattern of arriving on schedule daily distinguishes them from contractors who disappear mid-project.

Rita Luce was "so impressed with the care they took in covering everything including the floors and the final cleanup." Caroline Mobley specifically mentioned unlike other contractors, J. Ross crews "did NOT stand around on their phones NOR outside smoking. They worked constantly." Multiple customers describe properties left cleaner than before work began, with thorough protection and end-of-day cleanup becoming signature practices.

Their range spans dramatically. Megan Salyer hired them for deck refinishing. Sam Miller needed ceiling repair and drywall installation. Andrew Wilson reports they've handled "small drywall/paint patches after a water leak" at his house to "drywall, ceiling grid system, interior and exterior paint" at his commercial building, noting "regardless of the scope or job size, the results are always excellent."

The single detailed negative review describes poor skim coat work on plaster walls with unsanded areas and cleanup issues. Owner response requested direct contact to address the situation, noting someone was consistently working in the area claiming J. Ross affiliation without authorization. Multiple crew members (Glenn, Tim, Sarah, John) attempted corrections, demonstrating accountability even when work quality fell short of standards.

Project coordinator Melissa sends daily progress updates and photos. Anne Yates noted everyone she encountered "listened to what I needed, responded immediately and kept me informed as to all the steps of the process." Bill Francis described the experience as "seamless" from initial visit to final walkthrough. Glenn handles estimates and scheduling while Melissa oversees execution, creating clear accountability throughout projects.

Laura Rogers stated she "always use J. Ross and have been very satisfied." Tommy Snapp hired them on two separate occasions for different projects, praising everyone from estimators to crews to foremen. Drew Davenport painted with them twice, noting "Great communication, great customer service and great work." Benjamin Nunn hired them for both home deck work and small business projects, consistently experiencing reasonable pricing and genuine care.

They handle historic restoration, popcorn ceiling removal, deck staining, cabinet refinishing, and smoke damage remediation. Michael Jardina needed specialized drywall stress crack repair. Shelley Koontz hired them for artistic accent walls in her new Jonesborough home. The church flood restoration for Caroline Mobley required complete sheetrock replacement and baseboard installation. Their expertise spans residential updates to commercial renovations across varied architectural challenges.