About 5 Star Cabin Restoration LLC
5 Star Cabin Restoration is a cabin and log home specialist working across Maryville and the surrounding East Tennessee towns of Alcoa, Gatlinburg, and Pigeon Forge. Owner Troy leads the crew on every job, and the work centers on the wood homes that fill this stretch of the Smokies. The team knows cabin work best, from bringing a tired log home back to life to matching a fresh stain color across weathered wood. Beyond the cabin work, Troy and his crew handle interior and exterior painting, cabinet refinishing, pressure washing, drywall repair, and deck and fence staining. Homeowners tend to point to the same things afterward, steady communication through the job and close attention to the finish. Questions get answered at different hours of the day, and the property stays cared for from the first wash to the final coat. Anyone weighing a project can begin with an Online Estimate and walk through the color and scope before the crew starts. The aim each time is a wood home that looks refreshed and stands up to East Tennessee weather.Updated: 09-11-2026
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Additional Questions Answered
What kind of cabin work does 5 Star Cabin Restoration take on?
The crew focuses on log and cabin restoration, from full stains to weathered log repairs. Steve F. wrote that he hired the company "for some log repairs and a full stain", and Athena Shepard said her cabin "was in desperate need of a facelift" before Troy and his crew delivered more than she expected. Color changes are part of it, matching new tones across the wood so the whole home reads fresh again.
Why do customers describe 5 Star Cabin Restoration as trustworthy and professional?
Customers point to reliable, professional work they felt they could count on. Chris French wrote that it is "rare to find a company that you can trust to do the work well". Michael Bryant called the crew "professional, hard working and efficient" and said he was well pleased with the result. That blend of skill and dependability is what shows up most across the feedback.
How does 5 Star Cabin Restoration handle concerns raised by a customer?
Concerns get worked through until the customer is satisfied, and one review shows that plainly. Saul A. posted a follow up after an earlier complaint, writing that he wanted to "apologize to Troy and would like to compliment his team for a job well done". He went on to recommend Troy for any home project. Turning an early worry into praise is a strong sign of how the company responds.