Best Painters in Pigeon Forge, TN - Chooz Score Ranked

Why Customers Choose Whaley's Painting and More

Customers Keep Coming Back

What stands out most in the reviews is how often customers return for second and third projects. High marks on the Chooz Score's customer retention indicators show multiple repeat customers who keep calling Darrick and his team:

• Linzie Queen hired them twice and already has a third project scheduled
• Cliff Pickett mentions he "keeps coming back" and had them work on both his Gatlinburg condo and Sevierville cabin the same day
• Several customers mention planning future work before their current project is even finished

"This is our second time contracting Whaleys Painting and More for painting and other projects. We are very pleased with the service, pricing and quality of their work. Their communication with us during the project was excellent. We have them scheduled for a third project soon." - Linzie Q., Google Review

Clear Communication from Start to Finish

Owner Darrick responds to every single review and customers consistently praise communication throughout their projects. The Chooz Score's review response quality component reflects this hands-on approach:

• 100% response rate to all customer reviews
• Customers describe daily updates and clear expectations throughout projects
• Quick turnaround from quote to completion, often faster than expected

"Great communication, finished in a timely manner and followed up to ensure we were satisfied after the job was complete. Highly recommend!" - Crystal M., Google Review

A Name People Trust

The last time we conducted our Chooz Score analysis, Whaley's Painting and More had over 50 Google reviews with a 4.9-star rating and earned a Chooz Score of 90.2%. This family-owned business has built a strong reputation serving the Smoky Mountain region:

• Over 7 years in business serving Dandridge and surrounding communities within a 50-mile radius
• Trusted by HOAs for large-scale projects, including one association with 32 decks
• Word-of-mouth referrals and short-term rental maintenance networks drive repeat business

"Whaley's is a family owned and operated company that takes pride in their work, does their work in a timely fashion and does not leave until you are satisfied. I highly recommend them." - Bill R., Google Review

Why Customers Choose That 1 Painter Knoxville

Hundreds of Happy Customers

Over 210 Google reviews with a perfect 5.0-star rating don't happen by accident. The last time we conducted our Chooz Score analysis, That 1 Painter Knoxville had earned a Chooz Score of 89.7% with consistent ratings across platforms:

• 5.0 stars on Facebook and 5.0 stars on Angi
• Clear 3-year warranty program stated on website and across review platforms

"They came with a whole team of amazing painters who got the job done in a day and a half. The quality and professionalism were on point from start to finish." - Adrian T., Yelp Review

Clear Communication from Start to Finish

What sets them apart is how the team keeps customers informed at every step. The Chooz Score's review response quality component shows nearly every review receives a personalized response from ownership:

• Lucas and Nick are praised repeatedly for excellent communication and quick follow-ups
• Customers mention receiving updates throughout projects and post-completion check-ins

"Communication with Lucas was excellent. He kept me up to date on every aspect of the job and decisions." - Kat S., Google Review

Familiar Faces, Consistent Results

Crews like Lucas, Nick, Antonio, Oswaldo, Valerie, Marvin, and Eliza get called out by name across dozens of reviews. The Chooz Score's in-house crews component shows consistency: the same team members appear across multiple customer experiences:

• Multiple reviewers specifically name crew members who did exceptional work
• Customers describe returning for repeat projects and requesting the same team

"Lucas and his team were first class. Professional, neat, prompt. Oswaldo, Valerie, Marvin, and Eliza were fantastic. I am thrilled with the outcome." - Mark S., Google Review

Questions to Ask That 1 Painter Knoxville

Supervision on complex exterior projects

One reviewer experienced issues on a complex exterior project involving specialty surfaces. While the painting crew received praise, the reviewer noted challenges with supervision on more technical aspects. If your project involves specialty materials or surfaces beyond standard painting, ask directly: "Who will supervise my project, and how do you handle non-standard surfaces like brick or specialty coatings?"

"Painters are good, but NO supervision." - Trish A., Yelp Review (no owner reply)