Chooz Score Insights
Hundreds of Happy Customers
Over 210 Google reviews with a perfect 5.0-star rating don't happen by accident. The last time we conducted our Chooz Score analysis, That 1 Painter Knoxville had earned a Chooz Score of 89.7% with consistent ratings across platforms:
- 5.0 stars on Facebook and 5.0 stars on Angi
- Clear 3-year warranty program stated on website and across review platforms
"They came with a whole team of amazing painters who got the job done in a day and a half. The quality and professionalism were on point from start to finish." - Adrian T., Yelp Review
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Additional Questions Answered
What do customers say about That 1 Painter Knoxville's cleanup practices?
Reviews consistently highlight thorough cleanup as a standout practice. Steven Morgan described his cottage as "spotless when they were done." Karen Callaway noted the team "always clean up" after drywall repairs, caulking, and painting work. Rhonda Savas and Grace Gibson both mentioned great cleanup after completion. Linda Maddox praised crews for ensuring "surfaces were clean and sanded first" before painting deck wood.
How quickly does That 1 Painter Knoxville complete projects?
Timeline efficiency appears frequently in reviews. Kat S. noted exterior painting completed in two days. Adrian T. mentioned a whole team finished interior painting "in a day and a half" despite originally being told several days. Steven Morgan praised efficiency for preparing a cottage for market sale. Multiple customers mention consecutive workdays without gaps between visits.
Does That 1 Painter Knoxville use consistent crews or different workers each time?
Customers mention the same crew members repeatedly, showing consistent team assignments. Mark Shannon praised Oswaldo, Valerie, Marvin, and Eliza as fantastic on his project. Jacqueline Rhyins gave those exact same four crew members five-star recognition. This consistency allows customers to build familiarity with workers rather than encountering different people each visit, improving communication and accountability.
How does That 1 Painter Knoxville handle project communication?
Lucas and Nick maintain constant contact through text updates and phone calls. Kate Blackstone noted Nick "arrived within 24 hours of my request for an estimate" and communicated efficiently throughout. Marcia Tobin mentioned Lucas "communicates early and often" with progress updates. Sandra Terrell reported crews arriving 40 minutes before scheduled start times and representatives returning for final walkthroughs.
Why do multiple reviews mention crew member Antonio at That 1 Painter Knoxville?
Antonio leads crews on many residential projects and customers praise his respectful approach to property protection. Kat S. noted his crew for completing exterior painting in two days while "respectful of our property." Multiple reviews mention Antonio maintaining clean work sites and following through on Lucas's project plans with consistent attention to detail.
How does That 1 Painter Knoxville handle problems discovered during work?
Sara Beth Haven noted her realtor conducted a final walkthrough and identified issues. The crew was "quick to address the issues he saw" without pushback. Roger A. Schwintosky mentioned the company "did come back and fix it" when initial work didn't meet standards. The pattern shows willingness to make corrections rather than defending subpar work or charging extra for fixes.
What warranty does That 1 Painter Knoxville offer?
The company provides a three-year warranty on all painting work. According to their website and verified customer communications, this warranty covers peeling, bubbling, cracking, or splitting caused by improper preparation or application. Any issues discovered during the three-year period get addressed at no additional charge, demonstrating confidence in workmanship quality and materials used.
Does That 1 Painter Knoxville handle weather delays well?
Ashley Kidwell experienced a week delay when weather prevented fence staining work. Lucas communicated the situation daily rather than going silent, then "jumped on it the next week and did a great job." The company demonstrates flexibility by waiting for proper conditions rather than rushing exterior work in poor weather, then prioritizing delayed projects once conditions improve.
How That 1 Painter Knoxville Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how That 1 Painter Knoxville performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects That 1 Painter Knoxville’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.