That 1 Painter Knoxville
About That 1 Painter Knoxville
Owners Adam Bumpus and Caden Hill have built a business with over 200 five-star Google reviews and a 5.0-star rating through consistent communication and crew accountability. Lucas sending daily project updates with timelines, Nick arriving within 24 hours for estimates, Antonio ensuring furniture protection before each workday. Reviews mention crews who text before arrivals, leave properties spotless after completion, and address discovered issues like damaged trim without change orders.
When Colton O'Shields needed kitchen cabinets repainted in July 2024, Lucas with That 1 Painter not only transformed the space but had crew member Antonio complete the work efficiently while protecting surrounding areas. Two months later, when Ashley Kidwell's fence staining was delayed a week by weather, Lucas personally communicated the situation daily and jumped on the project the following week without excuses. This pattern of taking ownership appears throughout customer accounts.
Projects range from single-room refreshes requiring drywall repair to complete exterior repaints of 20-foot ceilings requiring popcorn removal. Customers mention Oswaldo, Valerie, Marvin, and Eliza by name for their attention to sanding deck surfaces properly, protecting new floors with multiple layers, and conducting thorough walkthroughs before finalizing jobs. The company operates from their Cross Park Drive location while serving Knoxville, Powell, Pigeon Forge, Sevierville, Maryville, Oak Ridge, and surrounding East Tennessee communities. Owned by University of Tennessee alumni who became friends 15 years ago, the fully insured team offers three-year warranties on all painting work and provides free estimates within 24 hours.
Updated: 10-25-2025
Q&A Based On What Customers Are Saying About That 1 Painter Knoxville
Q: Does That 1 Painter Knoxville actually show up when scheduled?
Multiple customers specifically praise punctuality. Sandra mentions the crew "showed up 40 minutes before start time," Kat notes Antonio and his crew completed work in two days as promised, and Adrian states they were "on time for estimate appt and the job." Lucas and Nick handle scheduling coordination, with Lucas sending confirmation communications before arrivals.
-Review Snippet Sources: Google Reviews
Q: How does That 1 Painter Knoxville handle communication during projects?
Lucas appears in numerous reviews for keeping customers informed. Kat says "Communication with Lucas was excellent. He kept me up to date on every aspect of the job and decisions." Marcia notes "Lucas communicates early and often." Nick also receives praise from Kate for being "super responsive and communicated efficiently throughout the entirety of the project."
-Review Snippet Sources: Google Reviews
Q: What happens if That 1 Painter Knoxville discovers additional work needed?
Sara Beth mentions their realtor met with the company for final walkthrough and "they were quick to address the issues he saw." Steve Triplett added bathrooms "after the job was started with no problem." Reviews suggest the team handles discovered issues like damaged trim or door frames without creating scheduling delays or demanding change orders.
-Review Snippet Sources: Google Reviews
Q: How thorough is That 1 Painter Knoxville with cleanup?
Steven Morgan notes the team "left everything spotless when they were done." Lesley mentions they "clean up nicely as they finish each area" and are "very conscientious to cover the floors (which are new), furniture and fixtures." Karen Callaway states "they always clean up!" Multiple reviews emphasize protection layers on floors and furniture.
-Review Snippet Sources: Google Reviews
Q: Can That 1 Painter Knoxville handle high ceilings and difficult spaces?
Lesley specifically mentions "We have 20' ceilings and some painters don't want to take it on but Lucas and team have done it plus removed popcorn in the hall and a bedroom." The company handles both standard residential projects and challenging spaces requiring specialized equipment or extra care.
-Review Snippet Sources: Yelp Reviews
Q: Does That 1 Painter Knoxville work with real estate professionals?
Zach Ivey, a real estate agent, states "That 1 Painter has been our go to and will continue to be due to their promptness, professionalism, quality work, price, and customer service. I never hesitate to recommend That 1 Painter because I know they will exceed my clients expectations." Sara Beth mentions their realtor conducted the final walkthrough.
-Review Snippet Sources: Google Reviews
Q: How does the crew treat customer property?
Reviews consistently mention respect for homes. Kat notes the crew was "excellent and respectful of our property." Marcia says they were "neat and respectful of our property." Linda Maddox mentions painters being "conscientious in their work making sure the surfaces were clean and sanded first" for deck painting. Protection and care appear standard.
-Review Snippet Sources: Google Reviews
Q: What if weather delays an exterior project?
Ashley's experience shows their approach. Weather held them off a week on her fence project, but "they jumped on it the next week and did a great job." The owner response thanked her for patience and mentioned they "strive to be as agile as we can when thrown curveballs on exterior projects."
-Review Snippet Sources: Google Reviews
Updated: 10-25-2025