That 1 Painter Knoxville
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for That 1 Painter Knoxville
About That 1 Painter Knoxville
Adam Bumpus and Caden Hill founded That 1 Painter Knoxville after becoming friends nearly 15 years ago at the University of Tennessee. The company operates from their Cross Park Drive location with project managers Lucas and Nick handling estimates and client communication. Lucas sends project updates throughout jobs while Nick arrives within 24 hours for estimate requests. Lead crew members Antonio, Oswaldo, Valerie, Marvin, and Eliza appear frequently in customer reviews for their attention to detail and property care.
The company handles interior and exterior residential painting, cabinet refinishing, deck staining, popcorn ceiling removal, and drywall repair. Projects range from single-room updates to complete home transformations. When Colton O'Shields needed kitchen cabinets refinished in July 2024, the crew completed the work while protecting surrounding areas. When weather delayed Ashley Kidwell's fence project by a week, Lucas communicated daily and the crew jumped on the job the following week.
The fully insured team serves Knoxville, Powell, Pigeon Forge, Sevierville, Maryville, Oak Ridge, and surrounding East Tennessee communities. That 1 Painter Knoxville offers a three-year warranty on all painting work and provides free estimates with quotes delivered within 24 hours.
Updated: 01-05-2026
Q&A Based On What Customers Are Saying About That 1 Painter Knoxville
Q: What do customers say about That 1 Painter Knoxville's cleanup practices?
Reviews consistently highlight thorough cleanup as a standout practice. Steven Morgan described his cottage as "spotless when they were done." Karen Callaway noted the team "always clean up" after drywall repairs, caulking, and painting work. Rhonda Savas and Grace Gibson both mentioned great cleanup after completion. Linda Maddox praised crews for ensuring "surfaces were clean and sanded first" before painting deck wood.
Review Snippet Sources: Google Reviews
Q: How quickly does That 1 Painter Knoxville complete projects?
Timeline efficiency appears frequently in reviews. Kat S. noted exterior painting completed in two days. Adrian T. mentioned a whole team finished interior painting "in a day and a half" despite originally being told several days. Steven Morgan praised efficiency for preparing a cottage for market sale. Multiple customers mention consecutive workdays without gaps between visits.
Review Snippet Sources: Google Reviews, Yelp
Q: Does That 1 Painter Knoxville use consistent crews or different workers each time?
Customers mention the same crew members repeatedly, showing consistent team assignments. Mark Shannon praised Oswaldo, Valerie, Marvin, and Eliza as fantastic on his project. Jacqueline Rhyins gave those exact same four crew members five-star recognition. This consistency allows customers to build familiarity with workers rather than encountering different people each visit, improving communication and accountability.
Review Snippet Sources: Google Reviews
Q: How does That 1 Painter Knoxville handle project communication?
Lucas and Nick maintain constant contact through text updates and phone calls. Kate Blackstone noted Nick "arrived within 24 hours of my request for an estimate" and communicated efficiently throughout. Marcia Tobin mentioned Lucas "communicates early and often" with progress updates. Sandra Terrell reported crews arriving 40 minutes before scheduled start times and representatives returning for final walkthroughs.
Review Snippet Sources: Google Reviews
Q: Why do multiple reviews mention crew member Antonio at That 1 Painter Knoxville?
Antonio leads crews on many residential projects and customers praise his respectful approach to property protection. Kat S. noted his crew for completing exterior painting in two days while "respectful of our property." Multiple reviews mention Antonio maintaining clean work sites and following through on Lucas's project plans with consistent attention to detail.
Review Snippet Sources: Google Reviews, Facebook
Q: How does That 1 Painter Knoxville handle problems discovered during work?
Sara Beth Haven noted her realtor conducted a final walkthrough and identified issues. The crew was "quick to address the issues he saw" without pushback. Roger A. Schwintosky mentioned the company "did come back and fix it" when initial work didn't meet standards. The pattern shows willingness to make corrections rather than defending subpar work or charging extra for fixes.
Review Snippet Sources: Google Reviews
Q: What warranty does That 1 Painter Knoxville offer?
The company provides a three-year warranty on all painting work. According to their website and verified customer communications, this warranty covers peeling, bubbling, cracking, or splitting caused by improper preparation or application. Any issues discovered during the three-year period get addressed at no additional charge, demonstrating confidence in workmanship quality and materials used.
Review Snippet Sources: Company Website, Angi
Q: Does That 1 Painter Knoxville handle weather delays well?
Ashley Kidwell experienced a week delay when weather prevented fence staining work. Lucas communicated the situation daily rather than going silent, then "jumped on it the next week and did a great job." The company demonstrates flexibility by waiting for proper conditions rather than rushing exterior work in poor weather, then prioritizing delayed projects once conditions improve.
Review Snippet Sources: Google Reviews
Updated: 01-05-2026