Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Home Improve In & Out, LLC - Painting and Flooring Contractor
With over 45 five-star Google reviews and a perfect 5.0-star rating, this women-owned painting and flooring contractor has built an exceptional reputation throughout the Nashville metro area. Led by owner Paola Martinez, the team specializes in both residential and commercial projects, with particular expertise in carpet installation, interior painting, exterior painting, and deck refinishing. Their portfolio spans everything from single-room updates to complete home renovations including multiple flooring types and comprehensive paint jobs.
What sets Home Improve In & Out apart is their communication approach. Reviews consistently mention daily job updates with progress photos, clear explanations of each step, and constant availability throughout projects. Customers praise the crew's professionalism, noting how they protect surfaces carefully and leave properties clean after completion. The team handles challenging projects like converting carpeted stairs to wood, unconventional carpeting installations, and coordinating multiple services simultaneously.
Paola personally oversees project coordination while her skilled crew handles installation and painting work. With fair pricing that reflects quality materials and experienced labor, they've become a trusted choice for property owners seeking reliable results. The company operates throughout Antioch, Brentwood, Nashville, Franklin, Murfreesboro, and surrounding communities, serving both homeowners and contractors who need dependable subcontracting partners for renovation projects.
Updated: 04-06-2026
Multiple customers highlight the daily updates and constant contact throughout projects. Christopher notes Paola "stayed in constant communication and gave updates as to the crew's arrival, progress and completion," while Phoebe mentions she "updated me with pictures throughout the entire process." Tim describes how they "communicated job specifics daily." This consistent communication pattern appears across numerous reviews, with customers appreciating knowing exactly what's happening with their projects at all times.
-Review Snippet Sources: Google Reviews
The team shows flexibility with challenging installations. Megan describes having "an unconventional idea for carpeting my stairs" and found them "so collaborative and communicative." Jack hired them to transform carpeted stairs into wood stairs, noting they were "always communicating with me about the project and what was needed." Mark brought them a botched carpet repair from another contractor, and they "did an excellent job fixing the problem. The results are better than I could imagine."
-Review Snippet Sources: Google Reviews
Customers consistently praise cleanup practices. David Bragg states they "always left the workspace clean," while Emily mentions they go "the extra mile with the cleanup afterwards." Reviews indicate the crew protects surfaces during work and ensures properties remain tidy throughout multi-day projects, addressing one of the common concerns homeowners have when hiring contractors for interior work.
-Review Snippet Sources: Google Reviews
Several reviews specifically mention value. Christopher describes "fair pricing" on a comprehensive renovation, while David Bragg notes "excellent price" alongside high quality work. Tim found them "affordable" and "dependable." The combination of reasonable pricing with quality results and strong communication creates the value proposition customers appreciate, particularly for projects involving both painting and flooring services.
-Review Snippet Sources: Google Reviews
Speed and efficiency appear frequently in reviews. Emily was impressed by how "FAST" they worked, noting "by the time I reached out to them they were in my house working within a few days both times and finished within a day." Pamela observes "the crew worked quickly, yet they ensured everything was done properly." Tim describes them as "so easy to work with" regarding scheduling and project timelines.
-Review Snippet Sources: Google Reviews
Yes, multiple reviews mention combined services. Christopher hired them for comprehensive renovation including carpet installation in "two bedrooms, hallway, stairs, closets and loft" plus painting "several rooms and touched up damaged walls and siding outside." David Sulpy trusted them with "an entire interior paint, new carpet, new decking, and screening," noting they "went above and beyond to ensure everything was done right." This dual capability allows customers to coordinate multiple home improvement needs through one contractor.
-Review Snippet Sources: Google Reviews
The team demonstrates problem-solving flexibility. Emily describes a situation where Home Depot didn't cut the right amount of carpet, and the crew "were patient with us and went back to pick up the rest of the carpet." Christopher mentions they address issues proactively during work. While there are no negative reviews to show problem resolution, the positive reviews suggest they handle unexpected challenges professionally rather than creating conflicts or delaying projects.
-Review Snippet Sources: Google Reviews
Updated: 04-07-2026