21st Century Painting, Roofing, & Siding of Austin
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for 21st Century Painting, Roofing, & Siding of Austin
About 21st Century Painting, Roofing, & Siding of Austin
When Joanna Biondolillo's small 1966 kitchen needed restoration after previous contractors left problems hidden behind tile and drywall, she braced herself for rejection. Getting companies to work on smaller, older Austin homes proves challenging when everyone chases new construction. But estimator Mike showed up on time, provided an honest quote, and scheduled the job within days. The crew arrived before 8 AM, built floor-to-ceiling plastic containment walls, refloated the drywall, and delivered what Joanna called a "stunning transformation" with "utmost care to every detail."
Owner Gary Gibreal founded 21st Century Painting, Roofing, & Siding in 1996, building the company from the ground up over nearly three decades. The team handles interior and exterior painting, siding installation and repair, roof replacement, drywall work, deck staining, and carpentry. Project leads Kap and Kip coordinate scheduling and insurance claims while crew chiefs like Roberto, Joaquin, and Jose manage job sites.
The fully insured team is BBB accredited and serves Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, Leander, Lakeway, Kyle, and Buda.
Updated: 01-27-2026
Q&A Based On What Customers Are Saying About 21st Century Painting, Roofing, & Siding of Austin
Q: Does 21st Century Painting, Roofing, & Siding provide fair pricing compared to other contractors?
Multiple customers who obtained several quotes found 21st Century competitively priced. Jason got five bids and found them "neither the highest nor lowest" with a "thorough and detailed" estimate. Anne M. noted that after two companies never responded and two quoted extremely high, 21st Century "provided a reasonable quote in a timely fashion." EB Stafford expected high prices given their reviews but found them "pretty middle of the road comparatively."
-Review Snippet Sources: Google Reviews, Yelp
Q: How does 21st Century Painting, Roofing, & Siding handle cleanup after projects?
Cleanup quality appears consistently in reviews, with crews covering floors, furniture, and landscaping during work. Julie Nance noted painters were "very respectful and took care of my floors, baseboards" ensuring "no paint ever got where it shouldn't." Tamara Johnson praised the crew as "very neat and cleaned" with "no debris left behind." Nancy C's review noted cleanup fell short on her project, though the company responded acknowledging they would remind crews about cleaning standards.
-Review Snippet Sources: Google Reviews
Q: Do repeat customers continue using 21st Century Painting, Roofing, & Siding over the years?
Long-term customer relationships reveal themselves throughout reviews. Mary Jansen has used them "since 1998" on two houses. Jennifer Dickinson returned after 10 years, stating they "painted our house 10 years ago and did a great job, so we used them again." Kathleen Dyre called it her second time in 15 years, and Ben Benner updated his 2014 review after recent work. Josh Butts noted they've "been doing work for us for many years."
-Review Snippet Sources: Google Reviews
Q: What makes 21st Century Painting, Roofing, & Siding willing to work on older or smaller homes?
Reviews reveal the company takes projects others avoid. Joanna Biondolillo found that "getting companies to work on smaller homes in the original eastside neighbors of Austin is something of a challenge" since "everyone is looking for the new builds." Teresa Kolls appreciated that they gave her "older tired house a new facelift." The owner's response confirmed that "small kitchens matter just as much to us as large projects."
-Review Snippet Sources: Google Reviews
Q: How do Roberto and the exterior crews at 21st Century Painting, Roofing, & Siding perform on carpentry projects?
Roberto and his carpentry team receive specific praise for exterior and woodwork projects. Jason noted "Roberto and crew takes pride in the work they do" and would "always let us know when he was starting and finishing for the day." Will Chambers described woodwork as "incredibly well done" with Roberto going "the extra mile to ensure that the paint was the perfect color." Heather K specifically recommended "Roberto and his team for any carpentry and outside work."
-Review Snippet Sources: Google Reviews
Q: Does 21st Century Painting, Roofing, & Siding help customers navigate insurance claims for storm damage?
Kap handles insurance coordination and receives consistent praise for this process. Peter Dorfman called Kap "a great ally working with my insurance" who did "everything he could to keep the process painless." Ann Okamura noted Kap was "very communicative throughout the process, even showing up when our insurance adjuster was there." Shiv Naimpally appreciated the honesty when 21st Century told him his roof was fine after another company pushed for an unnecessary claim.
-Review Snippet Sources: Google Reviews
Q: How does 21st Century Painting, Roofing, & Siding handle the final walk-through process?
Final inspections demonstrate accountability and attention to detail. Debbie Crews observed that "the PM carefully checked their work and had them make a couple of minor corrections that we would never have noticed." Norman Chiu appreciated "a final walkthrough to confirm everything was done correctly and completely." Brent Woodward noted that at the final walkthrough, "they didn't leave until I was completely satisfied."
-Review Snippet Sources: Google Reviews
Q: What happened with the cleanup complaint at 21st Century Painting, Roofing, & Siding?
Nancy C's 4-star Google review noted paint spatters on doors and a thin coat of paint dust on wood floors, calling cleanup "hastily done." However, she still stated the company did "a great job done for a reasonable price" and "would hire them again." The owner publicly acknowledged the issue, apologizing and committing to "remind the crew to better adhere to our company cleaning standards." This professional response pattern appears consistent across platforms.
-Review Snippet Sources: Google Reviews
Updated: 01-27-2026