Question 1

Q: How do 21st Century Painting, Roofing, & Siding of Austin's written estimates compare to final project costs?

Accepted Answer

Customers consistently mention estimate accuracy. Connie Hicks states the estimate was "much more detailed than the other bids, so we knew there would be less $ surprises." Jennifer Dickinson notes they came in "less than our other quote" after receiving multiple bids. EB Stafford describes pricing as "reasonable" and "pretty middle of the road comparatively" despite expecting them to be most expensive. The detailed written estimates provided during the bidding process match final invoiced amounts.

Question 2

Q: What makes 21st Century Painting, Roofing, & Siding of Austin's attention to detail stand out in customer reviews?

Accepted Answer

Multiple customers use the exact phrase "attention to detail" when describing completed work. Steve Kush notes the "worksite was kept clean and orderly during and after the job." Christine Ritter emphasizes they "cared for all of my plants" during exterior painting. Norman Chiu describes quality as "excellent, with a final walkthrough to confirm everything was done correctly." The preparation phase includes power washing, carpentry repair where needed, caulking, and protective covering before applying paint.

Question 3

Q: Does 21st Century Painting, Roofing, & Siding of Austin use in-house employees or subcontractors based on what customers report?

Accepted Answer

Reviews provide strong evidence of consistent in-house crews. The same names appear across multiple customer experiences spanning different years (Joaquin, Tony, Jose, Roberto, Juan and crew, Hoguer, Rudy, Kap, Kip). Ben Benner mentions using them for "multiple projects over years" and working with "Gary and the rest of his team." No reviews mention subcontractor issues, crew inconsistency complaints, or different workers appearing unexpectedly. The crew stability suggests W2 employees rather than contracted labor.

Question 4

Q: What communication practices does 21st Century Painting, Roofing, & Siding of Austin use throughout projects?

Accepted Answer

Lindsay Grant praises "Mike who coordinated the job was easy to communicate with and always responsive." Kathleen Dyre emphasizes that "Gary (owner) is extremely responsive and follows-through." Jeff Bowers mentions "Gary checked in daily to make sure things were being done to our and his high standards." The pattern shows consistent communication from initial contact through project completion, with multiple touchpoints ensuring customer awareness of progress and any discovered issues requiring attention.

Question 5

Q: How involved does owner Gary Gibreal remain in 21st Century Painting, Roofing, & Siding of Austin projects after the estimate?

Accepted Answer

Gary maintains active oversight throughout project execution. Anushka Patel appreciated that "Gary was very timely with providing a quote" and came out the day after initial contact. Multiple reviews mention Gary conducting personal final walkthroughs before considering work complete. Will LaRue describes the company as "very respectful" when handling discovered repairs requiring scope adjustments. Gary's hands-on approach from estimate through completion ensures quality control matches the standards that built the company's reputation over 29 years.

Question 6

Q: What project timelines can customers expect from 21st Century Painting, Roofing, & Siding of Austin for residential painting?

Accepted Answer

Timeline reliability appears consistent across customer feedback. Jonathon Davis confirms crews "showed up on time" and "verified their work." Several reviews note projects finishing within promised timeframes or ahead of schedule. The company provides estimated completion dates during bidding. For cabinet work, reviews indicate allowing proper drying time between coats rather than rushing. Weather delays for exterior projects are communicated promptly. Multi-room interior projects span several days to a week depending on preparation requirements and square footage.

Question 7

Q: Why do customers mention crew members Joaquin and Tony when reviewing 21st Century Painting, Roofing, & Siding of Austin?

Accepted Answer

Joaquin and Tony receive strong individual recognition across multiple reviews for interior painting precision. Joelle Bernstein describes how they "matched our old ceiling color perfectly from just a small paint chip" and handled "amazing sheetrock repair." Another customer mentions their attention to furniture protection and daily cleanup. The consistent praise for these crew members demonstrates the company's investment in skilled, experienced painters rather than rotating temporary workers.

Question 8

Q: Is 21st Century Painting, Roofing, & Siding of Austin licensed and registered in Texas?

Accepted Answer

Texas does not require a state-level painting contractor license. The company is registered with the Texas Secretary of State as 21ST CENTURY PAINTING & ROOFING, LLC (Texas SOS File Number 0800616777, Active status since February 22, 2006). The business entity is in good standing with Texas Taxpayer Number 12051037245. Austin requires general contractor registration through the Austin Build + Connect portal for permit work, though painting alone does not require a permit. The company holds EPA RRP lead-safe certification for work on homes built before 1978. Registered agent Gary Gibreal maintains the registered office at 9811-A Beck Circle, Austin, TX 78758.

Question 9

How 21st Century Painting, Roofing, & Siding of Austin Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how 21st Century Painting, Roofing, & Siding of Austin performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects 21st Century Painting, Roofing, & Siding of Austin’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

21st Century Painting, Roofing, & Siding of Austin

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About 21st Century Painting, Roofing, & Siding of Austin

Q&A Based On What Customers Are Saying About 21st Century Painting, Roofing, & Siding of Austin