Tex Painting

Q&A Based On What Customers Are Saying About Tex Painting

Q: Why do so many reviews specifically mention Tex Painting project managers by name?

Multiple project managers demonstrate exceptional communication and organization. Joel receives praise for competitive quotes and daily site presence, with customers noting he "was very quick to respond to all my texts" and "kept me informed of progress." Patrick earns recognition for expertise, with reviews stating he "was very responsive and communicative" throughout projects. Josh handles complex jobs while maintaining accessibility, described as "especially helpful and easy to work with." This personalized management approach distinguishes Tex Painting from competitors using rotating or absent supervisors.

-Review Snippet Sources: Google Reviews, Yelp

Q: Does Tex Painting actually complete projects on the timeline they promise?

Reviews consistently confirm timeline accuracy and even early completions. Customers report projects finished "within the time Patrick said" and crews who "completed the job on time." Several mention faster-than-expected results, with one stating the team "completed our entire project in under a day" and another noting "they finished the job a day early." The company works consecutive days rather than sporadic schedules, ensuring momentum. Even weather delays or scope additions rarely extend beyond revised estimates, with project managers proactively communicating any timeline adjustments.

-Review Snippet Sources: Google Reviews, Yelp, Angi

Q: How does Tex Painting handle the prep work that determines paint longevity?

Preparation receives extensive attention across reviews. Customers describe crews who "took great care in using protection" and created surfaces "protected better than my own furniture." The team fills holes, fixes cracks, caulks necessary areas, and addresses wood rot upon request. Multiple reviews mention four-layer floor protection systems. One customer noted painters who "went above and beyond on prep work and details of the job," while another praised "the prep and clean up was extremely detail oriented." This preparation focus directly impacts the durability of their warranty-backed work.

-Review Snippet Sources: Google Reviews, Yelp

Q: What makes Tex Painting's cabinet refinishing stand out in customer reviews?

Cabinet work receives particular praise for transformation quality and color matching expertise. Reviews describe results as "better than brand new cabinets" and note the team's ability to match new wood with existing stained cabinets seamlessly. The process involves removing doors for off-site painting, ensuring cleaner application, then carefully sealing work areas before painting frameworks. Customers mention precise color selection guidance and protective measures that prevent overspray. Projects typically complete within promised timeframes, with touch-ups addressed immediately during final walkthroughs.

-Review Snippet Sources: Google Reviews, Angi

Q: Does Tex Painting require large deposits before starting work?

Pricing transparency appears consistently across reviews. Customers report "fair pricing" and "reasonable" estimates without hidden fees. One review specifically states "our quoted cost for the job was also our actual charge and was not ramped up for any additional charges." The company provides detailed written estimates specifying products and materials. Several customers mention competitive bidding where Tex Painting offered strong value. Payment structures appear flexible, with reviews indicating final payment upon satisfaction rather than aggressive upfront requirements. The emphasis remains on matching quoted costs to final invoices.

-Review Snippet Sources: Google Reviews, Yelp

Q: How does Tex Painting handle discovered issues like wood rot or damaged trim during projects?

Problem resolution happens proactively without scheduling delays. Reviews mention crews identifying issues like "damaged door frames" or wood rot and addressing them immediately rather than requiring change orders or return visits. One customer praised a painter who "spots a door frame issue or trim needing attention" and handles it within the existing schedule. The team replaces rotted boards upon request and repairs drywall damage. Project managers maintain authority to make on-site decisions, preventing the delays common with companies requiring owner approval for every adjustment.

-Review Snippet Sources: Google Reviews

Q: What cleanup standards does Tex Painting maintain during and after projects?

Cleanup receives unanimous praise across platforms. Multiple reviews note properties left "cleaner than when they started" and describe "nightly clean up" routines. Customers mention "they cleaned up after themselves every evening" and "removed all trash and any debris regardless of size from the site." The company performs evening walkthroughs to ensure tidiness. Final cleanup includes removing protection materials, paint disposal, and walkthrough inspections. One customer specifically appreciated "the crew was very courteous and did a good job of keeping the job site clean." This attention prevents the mess complaints common with painting contractors.

-Review Snippet Sources: Google Reviews, Yelp

Q: How quickly does Tex Painting typically provide estimates after initial contact?

Response speed appears exceptional across reviews. Customers report estimates "within 24 hours of requesting one" and project managers who "came out quickly to provide me with a competitive quote." Several mention same-day or next-day consultations. Joel, Patrick, and other managers schedule at customer convenience, often including evenings and weekends. The written estimates arrive via email with detailed scope breakdowns. Reviews note the company's ability to "schedule in one week as opposed to months out," contrasting with competitors requiring extended wait times for both estimates and project starts.

-Review Snippet Sources: Google Reviews, Angi