Chooz Score Insights
Hands-On Leadership
Owner Josh Strange isn't just signing quotes and moving on - he's personally involved from estimate through final walkthrough. The Chooz Score's owner engagement indicators are strong: Josh is mentioned by name throughout reviews, checking progress and ensuring quality at every stage:
- Josh provides comprehensive, itemized estimates with thorough explanations of the process
- Customers describe Josh visiting job sites regularly to inspect work and address questions
"Josh was a pleasure to work with from start to finish. He came by often to check on the progress." - Louise S., Google Review
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Additional Questions Answered
What happens when a project hits a snag and needs correction?
Several customers describe situations where the crew returned to fix details without pushback. G L Cooper noted that after day-four quality slipped, the project manager brought in a second crew, took care of all the issues and the final product was just wonderful. On T Shep's exterior project, owner Josh Strange personally called to discuss concerns and offered his direct line for resolution. Liz Holling wrote that a hiccup was quickly addressed and resolved with constant communication throughout.
How does Stellar Painting handle the estimate and scheduling process?
Customers consistently highlight a thorough in-home evaluation followed by a detailed, line-item proposal. Hannah S. on Yelp praised Josh for doing the most thorough inspection of the home and explaining every cost on-site. jordan carpio described Josh and Dennis going above and beyond to make sure everything was done right from start to finish. Multiple reviewers note quick scheduling turnarounds, with Laurie Giertz receiving a start date the very next day after her deposit.
What do customers say about the crew members and their on-site professionalism?
Reviews name more than a dozen crew members by first name, a strong signal of personal accountability. Rachel Cooper singled out Javier for attention to detail that was top notch. Doreen Chanay called Chris and Neyde professional, punctual, and incredibly detail-oriented. Kimberly Stewart appreciated the crew moving bedroom furniture back every night so the family had a comfortable place to sleep.
How does Stellar Painting approach cabinet refinishing projects?
Cabinet work is among the most frequently reviewed services. Laura Weimer described going from very dark black cabinets to a lighter color and said the paint was beautiful, adding she fell back in love with the space. Sara C. praised Javier and Eduardo for taking stained cabinets to a painted finish with great communication. alexis mosley highlighted the transformation from old cabinets to white and noted the company has strong values and takes pride in their work.
What role does the color consultation play in the project process?
Stellar Painting offers a dedicated color consultation step led by Becca Bowen. Rachel Cooper said Becca helped pick the PERFECT colors in no time at all. Candace Baca appreciated the option to meet with a color coordinator and noted she was done in 15 minutes with colors she loved. Customers can also request Sherwin-Williams sample kits to test colors before committing.
Can Stellar Painting handle commercial or specialty projects beyond standard residential work?
John Norris of Ignite Medical Resorts described a healthcare facility painting partnership, calling the team professional, efficient and noting they were respectful of our healthcare environment. Aly Boschert had an office repainted and praised the crew for maintaining a tidy presence so staff could keep working. Gerhard Satz hired Stellar for extensive ceiling renovation on our historic Fort Worth home and praised the crew for working early and long days to finish on time.
What is the current licensing and entity status for Stellar Painting?
Texas does not require a state-level painting contractor license. Stellar Painting Services LLC is registered with the Texas Secretary of State under File No. 0805899282 with active status. The company holds a BBB A+ rating and has been BBB accredited since March 2024. The registered agent is Bobby Williams and the mailing address is 3327 Winthrop Ave Ste 150, Fort Worth, TX 76116.
-Verification Sources: Texas Comptroller, Texas SOS, BBB