Question 1

Q: Why do customers keep returning to Stephens Painting for multiple projects?

Accepted Answer

The pattern of repeat business stands out across reviews. Jerry Sorenson used them three times, noting the crew was "meticulous, respectful of our home, and clearly took pride." Avis Sorenson returned for a second project, calling them "the epitome of customer service." Joe Torelli came back because his exterior job "still looks great" years later. Kevin W. waited three years before reviewing to confirm "solid results."

Question 2

Q: How does Daniel Yakes at Stephens Painting handle project communication?

Accepted Answer

Daniel Yakes receives consistent praise for keeping customers informed throughout projects. Jenna Lamb noted communication was "quick and straight forward" and they were "never left wondering what the next step was." Jerry Sorenson described Daniel as "incredibly organized, communicative, and responsive." Bill Voorhees found him "very thorough and professional" during the estimate process, while Avis Sorenson confirmed Daniel was "on time and provided us an estimate within our budget."

Question 3

Q: What do reviews say about Manny and his crew at Stephens Painting?

Accepted Answer

Crew leader Manny receives praise for quality work. Jerry Sorenson highlighted that "the on-site crew, led by Manny, did exceptional work" with "clean lines, great coverage, and real attention to detail." Avis Sorenson named multiple crew members, noting "David, Roberto, Marina, Cesar and Juan showed up and did a great job." Robert Cowan thanked "Steve, Jose, and Roberto for a great job" on his exterior painting.

Question 4

Q: How does Stephens Painting compare on pricing when customers get multiple quotes?

Accepted Answer

Customers frequently mention value relative to cost. Bill Voorhees obtained "multiple quotes" and found Stephens had "the best overall bid" while being "the only ones to specifically offer two coats." P.B. Schol praised the "reasonable price" alongside quality and speed. Kevin W. found "pricing was very competitive" and declared he would "use Stephens Paint over and over and over again." David Daniel reported work at "a very reasonable price."

Question 5

Q: Why does Stephen Hutto call Stephens Painting to fix other painters' work?

Accepted Answer

Stephen Hutto's review reveals a notable pattern. He describes Stephens as his "go-to when we need something done fast and done right" and explains that after trying "a few other painters over the years from referrals," he ended up "almost every time...calling Stephens to fix the mistakes." His conclusion was "Lesson learned!" and that "the quality is always solid" when choosing Stephens from the start.

Question 6

Q: Does Stephens Painting offer color consultation services with Claire?

Accepted Answer

Claire serves as color consultant and receives direct praise from customers. Jenna Lamb gave a "huge shoutout to Claire" for "helping guide us to the perfect shade of green to match our near 100 year old home." This service helps homeowners with historic properties or difficult color matching decisions. The company website also confirms color matching capabilities for customers wanting to match existing colors or cross-match between paint brands.

Question 7

Q: How did Stephens Painting respond to negative reviews and complaints?

Accepted Answer

The company addresses some criticism but not all. When Brock McClellan left a one-star review saying "Please use anyone else," Stephens responded that they found no customer record. When chicharo hdz left a negative review, Stephens noted he owns a competing painting business and questioned the intention. However, Lara Lawson's complaint about a "terrible job painting all cupboards" and "no response to my calls" received no public reply.

Question 8

Q: Is Stephens Painting registered and insured to operate in Texas?

Accepted Answer

Texas does not require a state-level contractor license for painting work. Stephens Painting, Inc. is registered as a Texas corporation with the Texas Secretary of State, with an effective registration date of March 25, 1996, and maintains active status to transact business in Texas. The Texas SOS File Number is 0139346900 and registered agent is Michael Stephens. The company has been fully insured since 1983, carrying Workers Comp and Liability policies.

Question 9

How Stephens Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Stephens Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Stephens Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Stephens Painting

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About Stephens Painting

Q&A Based On What Customers Are Saying About Stephens Painting