Lomax Custom Painting
About Lomax's Custom Painting
Chase and Breanna Lomax have built a business with over 100 five-star Google reviews and a perfect 5.0-star rating through consistent practices and quality painting. Chase personally handling color consultations and estimates, Breanna managing scheduling and client communication, crew leaders like Angel texting progress photos showing exactly which rooms got completed. Reviews mention painters protecting floors with multiple drop cloths, detailed cabinet refinishing work requiring patience and precision, and final walkthroughs where Chase points out completed details before customers notice.
When a customer needed their kitchen cabinets refinished before hosting family for the holidays, Lomax's Custom Painting didn't just meet the deadline. They worked extended hours to apply proper coats with adequate drying time between applications, moved the project schedule up by two days when weather allowed faster drying, and Chase returned personally the day before guests arrived to touch up two minor spots at no charge, spending an extra hour ensuring perfect cabinet door alignment and hardware reinstallation.
Projects range from single-room accent walls starting at $800 to complete home interior transformations requiring two-week timelines and careful furniture coordination. Customers mention Angel's practice of labeling paint cans with room assignments and sheen types, Misty's detailed written estimates breaking down surface prep and coating applications separately, and Chase's habit of keeping color samples from every project for future touch-ups. The husband-and-wife team operates from their Palestine workshop while covering Tyler, Athens, and surrounding East Texas communities within a 50-mile radius, handling everything from lakefront cabin exteriors to new construction builder partnerships.
Updated: 11-27-2025
Q&A Based On What Customers Are Saying About Lomax's Custom Painting
Q: Why do so many reviews specifically mention Chase Lomax by name at Lomax's Custom Painting?
Chase handles most customer interactions personally, from initial estimates through final walkthroughs. Reviews note he "helped take a project that was taking me years and finish it in a few short days" and customers describe him as approachable and honest about realistic timelines. Unlike painting companies where owners disappear after the sale, Chase remains actively involved throughout projects, addressing questions and checking work quality before completion.
-Review Snippet Sources: Google Reviews
Q: Does Lomax's Custom Painting really show up when scheduled?
Multiple customers emphasize punctuality and reliability. Reviews mention the crew "showed up when they said they would be there" and describe consistent daily arrival times. Chase coordinates schedules to avoid the common contractor problem of crews bouncing between multiple jobs. The company's practice of confirming appointments and providing realistic start dates contributes to their reputation for dependability rather than overpromising availability.
-Review Snippet Sources: Google Reviews
Q: What makes Lomax's Custom Painting's cabinet refinishing different from standard painting services?
Cabinet work represents a specialty area where reviews show particular satisfaction. Customers note the transformation quality, with one stating cabinets look "better than brand new" after refinishing. The process involves proper surface preparation, premium materials, and attention to hardware reinstallation details. Chase personally oversees cabinet projects to ensure spray application techniques and drying time requirements meet the higher standards cabinet work demands compared to wall painting.
-Review Snippet Sources: Google Reviews
Q: How does Lomax's Custom Painting's pricing compare to other painting contractors in East Texas?
Reviews consistently describe pricing as fair and competitive. Customers mention "cost effective services" and appreciate transparent estimates without hidden fees or surprise charges. Several reviews indicate customers chose Lomax's Custom Painting after comparing multiple quotes, finding the combination of price and quality superior. Chase provides detailed written estimates that break down labor and materials, allowing customers to understand exactly what they're paying for.
-Review Snippet Sources: Google Reviews
Q: Does Lomax's Custom Painting use their own employees or subcontractors?
The company operates with consistent crew members mentioned by name across reviews. Angel, Flaco, and Johnathan appear in multiple customer testimonials, indicating regular employees rather than rotating subcontractors. Reviews describe the "entire crew at Lomax Custom Painting" as professional and dedicated, suggesting stable team composition. This consistency allows Chase to maintain quality control and ensures customers work with trained painters familiar with company standards.
-Review Snippet Sources: Google Reviews
Q: What role does Misty play at Lomax's Custom Painting based on customer reviews?
Misty handles customer service and coordination, with reviews describing her as "absolutely amazing—super friendly and professional." Multiple customers mention positive interactions with Misty during scheduling and project communication. Her involvement appears to focus on client relations and administrative coordination, complementing Chase's field work and Breanna's overall management. Reviews indicate Misty contributes to the welcoming, family-business atmosphere customers appreciate.
-Review Snippet Sources: Google Reviews
Q: How quickly does Lomax's Custom Painting complete typical residential projects?
Timeline efficiency appears in multiple reviews, with customers noting faster-than-expected completion. One review mentions Chase and the crew completing years-long delayed projects "in a few short days" and describes the process as "pain-free." The company balances speed with quality, not rushing applications that require proper drying time. Reviews suggest projects stay on schedule through good planning, adequate crew sizing for project scope, and Chase's hands-on coordination preventing delays.
-Review Snippet Sources: Google Reviews
Q: Does Lomax's Custom Painting provide the same level of service for commercial projects as residential work?
The company serves both residential and commercial clients throughout East Texas, with website content indicating experience in offices, retail spaces, and new construction partnerships with builders. Reviews show the same attention to detail and professionalism carries across project types. Commercial work often requires flexible scheduling and after-hours completion to minimize business disruption, services the company accommodates. Chase's builder partnerships demonstrate capability to meet construction timeline demands and code requirements.
-Review Snippet Sources: Website, Google Reviews
Updated: 11-27-2025