What stands out most in the reviews is how often customers return for second and third projects. High marks on the Chooz Score's customer retention indicators show multiple repeat customers who keep calling Darrick and his team:
"This is our second time contracting Whaleys Painting and More for painting and other projects. We are very pleased with the service, pricing and quality of their work. Their communication with us during the project was excellent. We have them scheduled for a third project soon." - Linzie Q., Google Review
Owner Darrick responds to every single review and customers consistently praise communication throughout their projects. The Chooz Score's review response quality component reflects this hands-on approach:
"Great communication, finished in a timely manner and followed up to ensure we were satisfied after the job was complete. Highly recommend!" - Crystal M., Google Review
The last time we conducted our Chooz Score analysis, Whaley's Painting and More had over 50 Google reviews with a 4.9-star rating and earned a Chooz Score of 90.2%. This family-owned business has built a strong reputation serving the Smoky Mountain region:
"Whaley's is a family owned and operated company that takes pride in their work, does their work in a timely fashion and does not leave until you are satisfied. I highly recommend them." - Bill R., Google Review
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Get StartedFREE SERVICECustomers consistently mention the same thing: once they find Randy the Painter, they stop looking. The Chooz Score's customer retention indicators are strong, with multiple reviewers describing them as their "only" or "go-to" contractor for all painting needs:
"We've used Randy the Painter two times ourselves, and recommended him multiple times. We are extremely happy with the work done both times for us." - Neil C., BBB Review
The last time we conducted our Chooz Score analysis, Randy the Painter & Crew had over 100 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.2%. With 45 years in business, they've built a reputation that spans decades and multiple platforms:
"If you have any interior or exterior painting projects, there is only one company/crew to call: RANDY THE PAINTER! Professional, on time, quality work, and affordable prices all describe this awesome company." - Linda S., BBB Review
Owner Randy and his son Chase are personally mentioned in the majority of reviews. The Chooz Score's owner engagement indicators show consistent hands-on involvement, with Chase often leading the crew on-site and Randy handling estimates:
"Randy the Painter, Chase and their guys are the only contractor we will ever call to paint for us. They are professional, early to work, meticulous and diligent." - Nita P., Google Review
While this company has earned strong loyalty from repeat customers, the Chooz Score's review response component shows they don't currently respond to online reviews. One reviewer reported an issue involving their property that didn't receive a public response. If something goes wrong, ask them directly: "What's your process for handling concerns after a project is complete, and how can I reach you if I need follow-up?"
"Came onto my property and not only cut my plants down without asking at all, they also threw trash into my trash can. You weren't even working on my house." - Amberlynn C., Google Review (no owner reply)
96% Recommended (48 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in New Market, TN.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within New Market, TN.