Juan, the owner, provides detailed proposals that stand out from other contractors, and his responsiveness sets the tone for the entire project. The Chooz Score's review response quality component reflects how the owner handles feedback: personalized replies, not copy-paste responses. Customers consistently praise the communication experience:
"Juan provided the most detailed proposal of any contractor we reached out to, and each item he recorded in that proposal was perfectly executed in the final project." - Sharon H., Google Review
High marks on the Chooz Score's customer retention indicators: reviewers mention returning for 2nd, 3rd, and even 10th projects with JK Painting. This company earned a Chooz Score of 91.5%, and the loyalty they've built shows in the reviews:
"This is the third time I have used Juan and JK Painting and their work is impeccable. If you are looking for interior and or exterior painting, Juan and JK Painting Service should be the only company to call." - Robert L., Google Review
The last time we conducted our Chooz Score analysis, JK Painting had over 260 Google reviews with a 5.0-star rating. That kind of consistency across hundreds of projects doesn't happen by accident. Reviews span multiple platforms with strong ratings:
"Exceeded my expectations! Very smooth finishes and kept the dust well contained. JK Painting is top quality. I felt like the workers were highly skilled and very professional." - Audrey P., Google Review
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Get StartedFREE SERVICEIf you're a first-time customer who wants guidance, this company delivers. Owner John Guarino responds personally to every single Google review with customized messages that mention your specific project, your city, and your name—not generic thank-yous. This responsiveness carries through to the actual work:
"John kept in contact thru the whole process. He made me feel confident in my choices." - Debby D., Google Review
If you want a company with a solid reputation built over decades, ProTEK Painters has an exceptional foundation. The last time we conducted our Chooz Score analysis, they had over 100 Google reviews with a 4.9-star rating (Source: Google Reviews), plus an A+ BBB rating (Source: Better Business Bureau) and a perfect 5.0 stars on Yelp (Source: Yelp). They earned a Chooz Score of 90.2% and have maintained quality since 1999:
#190428) and EPA Lead-Safe Certified"ProTEK painted our house 11 years ago. It held up really well which is an example of the quality work." - Melissa H., Google Review
If you're budget-conscious but still want quality, customers consistently highlight the value they receive. Several reviewers specifically mention ProTEK offering the best prices they found—sometimes by considerable margins compared to competitors:
"Pro Tek offered me the best price by a considerable margin in comparison to 5 competing vendors." - Emily E., Google Review
If you're particular about craftsmanship and the details matter to you, customers repeatedly praise the thoroughness of this crew. Reviews frequently mention specific crew members by name—Rita for door work, Eduardo for power washing, Breno for interior projects—indicating consistent quality across the team:
"Obvious that the crew takes pride in their work, their daily clean up, very considerate and professional. Tarps, masking and car covers to protect my and close by neighbor's cars." - B W., Google Review
Over 80 Google reviews with a perfect 5.0-star rating is remarkable for any painting company. This company earned a Chooz Score of 90.2%. With 15 years in business serving Lynn, MA and surrounding communities, Rodrigo's has built a reputation on word-of-mouth referrals:
"Rodrigo and his team are absolute pros! They worked meticulously on our 1889 Victorian home and did not miss a single detail. Rodrigo is on site and always easy to reach if you have questions." - Dan K., Google Review
Customers consistently praise the meticulous prep work and attention to detail. From scraping and reglazing original windows on historic homes to transforming 30-year-old cabinets, the team takes pride in getting the small things right:
"They put a ton of work into the prep, thoroughly scraping and reglazing our original windows, getting rid of years of paint build-up from our original porch columns and doors, and caulking all the gaps in our huge porch ceiling." - Alix H., Google Review
What sets them apart is how they treat your home. Rodrigo's crews protect belongings, clean up daily, and often leave spaces cleaner than they found them. This attention to cleanliness comes up in review after review:
"The interior of the house was also cleaner when we came back then when we left! Rodrigo went above and beyond to make sure we were satisfied with the final product." - Brittany W., Google Review
If you're a first-time customer who wants guidance through every step of your project, Ulta Home delivers. Owner Bruno and his team respond to virtually every review with personalized messages that reference specific project details and team members—not copy-paste thank yous. The last time we conducted our Chooz Score analysis, the owner response rate was approximately 90-95%. This responsiveness carries through to the actual work:
"Communication was great, both via phone calls and emails and the online portal, which was very easy to use. Any issues that arose were immediately dealt with and the team responded well to real-time feedback whilst on the job." - Christine P., Google Review
If you're particular about craftsmanship and the details matter to you, this company's reviews reflect that focus. Many of the reviews we looked at mention specific prep work, careful protection of belongings, and meticulous cleanup. Team members are frequently praised by name—Jefferson, Leo's team, Hugo, Tiago, Aldo—which suggests consistent quality across different crews:
"Jefferson was a superior craftsman. He spent close to three days preparing the clapboards for painting. He then caulked the side of the house; I counted six tubes of caulk used on the building. The results were very impressive." - Barbara P., Google Review
If you're looking for a long-term home improvement partner, Ulta Home has built that kind of relationship with many customers. Several reviewers specifically mention using them multiple times across different projects—interior painting, exterior work, flooring, cabinet refinishing, and bathroom remodels:
"We have worked with them many times in the last few years, and they have consistently maintained their standard. He is very responsive and the job was started and finished in timely manner." - Pooja G., Google Review
If you want a company with a solid reputation, Ulta Home has earned a Chooz Score of 90.1% and one of the strongest review portfolios in the Metro West Boston market. The last time we conducted our Chooz Score analysis, they had over 115 Google reviews with a 5.0-star rating (Source: Google Reviews). Founded in 2014, they've built over 10 years of experience serving the Greater Boston area:
"This is a first class company with excellent employees who are skilled in their area of service. They offer first class advice, show up on time, deal with the customer as if you were the only customer in the world and deliver a beautifully finished project." - Vesper G., Google Review
Nearly all reviews are strongly positive, but there is one 3-star review where a customer disagreed with technical guidance Ulta provided about staining options. This appears to be a difference of opinion rather than a service complaint, but if you have a specialty finish project—like re-staining previously painted surfaces—it may be worth discussing their approach to ensure alignment. Ask them directly: "What's your approach to [your specific finish type], and can you walk me through why you recommend it?"
"I disagree with your statement. Solid stain could be painted over many services, including an already painted wood surface." - Chris T., Google Review (no owner reply)
Owner Erik Harris personally handles estimates and responds to the majority of reviews with specific details about each project. The Chooz Score's review response quality component reflects how the owner handles feedback: personalized replies, not copy-paste responses. This responsiveness extends to the actual service experience:
"Erik provided a clear and detailed quote upfront, which made the whole process transparent and easy to plan. They were professional, punctual, and delivered high-quality work on time." - Naveen A., Google Review
The last time we conducted our Chooz Score analysis, CertaPro Painters of Needham had over 300 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 89.1%. With 8+ years serving the Needham area, the numbers tell a consistent story:
"Third time using them and they never disappoint. Fair prices, honest assessments, and they show up when they say they will." - Recent Customer, Google Review
Customers consistently mention the same thing: CertaPro crews treat homes with care. Protection measures, daily cleanup, and attention to leaving spaces as they found them come up repeatedly in reviews:
"The painters are prompt, thorough, careful of property, and do a great job of cleaning up. I highly recommend them!" - Deborah A., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in West Roxbury, MA.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within West Roxbury, MA.