If you're a first-time customer who wants guidance, this company delivers. Owner John Guarino responds personally to every single Google review with customized messages that mention your specific project, your city, and your name—not generic thank-yous. This responsiveness carries through to the actual work:
"John kept in contact thru the whole process. He made me feel confident in my choices." - Debby D., Google Review
If you want a company with a solid reputation built over decades, ProTEK Painters has an exceptional foundation. The last time we conducted our Chooz Score analysis, they had over 100 Google reviews with a 4.9-star rating (Source: Google Reviews), plus an A+ BBB rating (Source: Better Business Bureau) and a perfect 5.0 stars on Yelp (Source: Yelp). They earned a Chooz Score of 90.2% and have maintained quality since 1999:
#190428) and EPA Lead-Safe Certified"ProTEK painted our house 11 years ago. It held up really well which is an example of the quality work." - Melissa H., Google Review
If you're budget-conscious but still want quality, customers consistently highlight the value they receive. Several reviewers specifically mention ProTEK offering the best prices they found—sometimes by considerable margins compared to competitors:
"Pro Tek offered me the best price by a considerable margin in comparison to 5 competing vendors." - Emily E., Google Review
If you're particular about craftsmanship and the details matter to you, customers repeatedly praise the thoroughness of this crew. Reviews frequently mention specific crew members by name—Rita for door work, Eduardo for power washing, Breno for interior projects—indicating consistent quality across the team:
"Obvious that the crew takes pride in their work, their daily clean up, very considerate and professional. Tarps, masking and car covers to protect my and close by neighbor's cars." - B W., Google Review
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Get StartedFREE SERVICEIf you're a first-time customer who wants guidance through every step of your project, Ulta Home delivers. Owner Bruno and his team respond to virtually every review with personalized messages that reference specific project details and team members—not copy-paste thank yous. The last time we conducted our Chooz Score analysis, the owner response rate was approximately 90-95%. This responsiveness carries through to the actual work:
"Communication was great, both via phone calls and emails and the online portal, which was very easy to use. Any issues that arose were immediately dealt with and the team responded well to real-time feedback whilst on the job." - Christine P., Google Review
If you're particular about craftsmanship and the details matter to you, this company's reviews reflect that focus. Many of the reviews we looked at mention specific prep work, careful protection of belongings, and meticulous cleanup. Team members are frequently praised by name—Jefferson, Leo's team, Hugo, Tiago, Aldo—which suggests consistent quality across different crews:
"Jefferson was a superior craftsman. He spent close to three days preparing the clapboards for painting. He then caulked the side of the house; I counted six tubes of caulk used on the building. The results were very impressive." - Barbara P., Google Review
If you're looking for a long-term home improvement partner, Ulta Home has built that kind of relationship with many customers. Several reviewers specifically mention using them multiple times across different projects—interior painting, exterior work, flooring, cabinet refinishing, and bathroom remodels:
"We have worked with them many times in the last few years, and they have consistently maintained their standard. He is very responsive and the job was started and finished in timely manner." - Pooja G., Google Review
If you want a company with a solid reputation, Ulta Home has earned a Chooz Score of 90.1% and one of the strongest review portfolios in the Metro West Boston market. The last time we conducted our Chooz Score analysis, they had over 115 Google reviews with a 5.0-star rating (Source: Google Reviews). Founded in 2014, they've built over 10 years of experience serving the Greater Boston area:
"This is a first class company with excellent employees who are skilled in their area of service. They offer first class advice, show up on time, deal with the customer as if you were the only customer in the world and deliver a beautifully finished project." - Vesper G., Google Review
Nearly all reviews are strongly positive, but there is one 3-star review where a customer disagreed with technical guidance Ulta provided about staining options. This appears to be a difference of opinion rather than a service complaint, but if you have a specialty finish project—like re-staining previously painted surfaces—it may be worth discussing their approach to ensure alignment. Ask them directly: "What's your approach to [your specific finish type], and can you walk me through why you recommend it?"
"I disagree with your statement. Solid stain could be painted over many services, including an already painted wood surface." - Chris T., Google Review (no owner reply)
Owner Erik Harris personally handles estimates and responds to the majority of reviews with specific details about each project. The Chooz Score's review response quality component reflects how the owner handles feedback: personalized replies, not copy-paste responses. This responsiveness extends to the actual service experience:
"Erik provided a clear and detailed quote upfront, which made the whole process transparent and easy to plan. They were professional, punctual, and delivered high-quality work on time." - Naveen A., Google Review
The last time we conducted our Chooz Score analysis, CertaPro Painters of Needham had over 300 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 89.1%. With 8+ years serving the Needham area, the numbers tell a consistent story:
"Third time using them and they never disappoint. Fair prices, honest assessments, and they show up when they say they will." - Recent Customer, Google Review
Customers consistently mention the same thing: CertaPro crews treat homes with care. Protection measures, daily cleanup, and attention to leaving spaces as they found them come up repeatedly in reviews:
"The painters are prompt, thorough, careful of property, and do a great job of cleaning up. I highly recommend them!" - Deborah A., Google Review
With 30 years in business, Catchlight Painting has built one of the most credentialed operations in the Greater Boston area. The Chooz Score's business authority component verified multiple industry certifications that set them apart:
"Catchlight has competent employees who take pride in doing long lasting quality work. They actually believe in participating in continuing education." - Kevin F., Google Review
All Catchlight work comes with a clear, written 3-year warranty covering both interior and exterior projects. The Chooz Score's warranty component reflects this commitment, and customers consistently praise the follow-through:
"We've worked together for 29 years! Thank you for your continued business." - Owner Nigel, in response to a review from Thom Mulhern
The last time we conducted our Chooz Score analysis, Catchlight had over 95 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 85.6%. Reviews span multiple platforms with strong ratings across the board:
"What stands out about them is the team approach. The members of the team, from the initial planning to completion, were always identified to me and available whenever I needed them." - Cathy G., Google Review
While the majority of reviews are positive, a couple of customers noted frustration with project management communication during their jobs. One customer felt they had to personally manage the painters daily, while another experienced delays and invoicing confusion on an exterior project. Ask them directly: "Who will be my main point of contact during the project, and how often can I expect updates?"
"If it weren't for me directing the painters each day, we would've had a number of areas that were either not painted at all, not properly prepped, or painted the wrong color." - Jennifer U., Google Review
The last time we conducted our Chooz Score analysis, Gonnella Painting & Restoration had over 100 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 88.6%. That level of consistency across such volume is rare and reflects a commitment to quality that shows up in every project:
"They patched all of the holes delivering an end result where you wouldn't even know that any holes had ever existed. Then they sanded everything, did some intricate detail work and then painted the entire condo. It looks amazing!" - Marc C., Google Review
What sets Gonnella apart is the attention to detail that customers mention again and again. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines. Reviews frequently highlight the prep work and precision that goes into every job:
"Their attention to detail etc. is a 10...great job and a pleasure to deal with." - David R., Google Review
If you're looking for a painter you can rely on for years, Gonnella has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for additional projects and recommending the company to family and friends:
"I've used Gonnella painting for years now. They are always top notch. Come when they say, do a fabulous job, reasonable pricing and do not leave a mess." - Charles C., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Roslindale, MA.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Roslindale, MA.