5 Best Painters in West Friendship, MD - Chooz Score Ranked

Why Customers Choose Aurora Painting

The Boss Shows Up

Owner Tyler personally handles estimates, manages every project, and stays involved from start to finish. The Chooz Score's owner engagement indicators are strong: Tyler is mentioned by name in nearly every review:

• Tyler walks customers through the entire process, explaining paint options, product choices, and timelines in detail
• Customers consistently praise his patience, responsiveness, and willingness to answer questions even after project completion

"Tyler was very patient with my difficulty choosing the color and in general is excellent at customer communications. Happy with the result!" - Mavis B., Google Review

Pride in the Finished Product

Customers consistently describe Aurora's cabinet painting as looking like factory-grade finishes, not DIY touch-ups. Many reviews specifically highlight the professional spray technique and attention to detail:

• Multiple reviewers note that visitors couldn't tell the cabinets were painted rather than replaced
• Crews use specialized cabinet paint (Envirolak) and follow a meticulous process: sand, prime twice, sand again, then two coats

"I have a relative who is a contractor and a realtor. When he saw the cabinets he said 'oh, you put new cabinets in'. I smiled and said no they were painted, he couldn't believe it even after his examination." - Beverly O., Google Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Aurora Painting had over 80 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 89.6%. The Chooz Score's recency weighting confirms a steady stream of new reviews, showing this company is actively taking on projects:

• A+ rating with the Better Business Bureau
• High marks on customer retention indicators, with many customers returning for second and third projects

"Needless to say, any paint job we need done - we call Tyler at Aurora!" - Chelsea M., Google Review

Why Customers Choose Painting Contractors of MD

Owner on the Job

Owner Andy Pahl personally handles estimates, visits job sites to check progress, and responds to reviews with specific details about each project. The Chooz Score's owner engagement indicators are strong: Andy is mentioned by name in the majority of reviews and customers consistently praise his hands-on approach:

• Andy provides estimates within a day of contact and explains the entire process upfront
• He visits active job sites to ensure work meets his standards

"Andy Pahl, the Owner, came out within a day of me contacting the company to discuss the project and provided an estimate immediately. Andy visited the job site both days to check on the progress." - Peggi M., Google Review

Their Team, Not Random Subs

Crews like Elvin, Christian, Juver, and Darwin get called out by name across multiple reviews, a clear sign of a stable, in-house team. The Chooz Score's in-house crews component shows the same crew members appearing consistently:

• Project manager Christian coordinates scheduling and walks customers through each phase of work
• Team leader Elvin and his crew are praised for "excellent skills and craftsmanship"
• Customers describe crews as courteous, punctual, and respectful of property

"Christian communicated with us daily about what they were going to do each day. His entire crew were professional and very courteous. They went out of their way to point out extra things that might need some extra care." - Jay B., Google Review

Years of Consistent Results

The last time we conducted our Chooz Score analysis, Painting Contractors of MD had over 95 Google reviews with a perfect 5.0-star rating, plus a 5.0-star rating on Facebook. This company earned a Chooz Score of 87%. With over 20 years in business serving Howard, Carroll, Frederick, Baltimore, and Montgomery counties, they've built staying power:

• Maryland Home Improvement Contractor License No. 88521 verified active through 8/31/2026
• Sherwin-Williams and Benjamin Moore authorized dealer partnerships

"I have used them for years again and again. I work with a lot of vendors for my business and this company stands out for a lot of good reasons." - Jamie C., Google Review

Why Customers Choose Klappenberger & Son

The Boss Shows Up

Owner Arturo Lacayo personally handles estimates, manages projects, and responds to customer reviews with specific details about crews and work completed. This hands-on approach shows in nearly every review, where customers reference Arturo by name and describe his direct involvement throughout their projects:

• Arturo provides his personal cell phone number and remains accessible from estimate through final walkthrough
• Review responses mention specific crew members like Ramon, Cristian, Nelson, and Martina, showing genuine familiarity with each project

"Arturo, the owner, was incredibly personable and attentive, ensuring every detail was addressed to our satisfaction. The team's workmanship was impeccable." - Akash, Google Review

Years of Consistent Results

The last time we conducted our Chooz Score analysis, Klappenberger & Son had over 120 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 86.0%. With the parent company established since 1989 and the Howard County franchise operating since 2012, they've built a consistent track record:

• A+ rating with the Better Business Bureau with over 35 years of parent company experience
• The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 94% recommended on Facebook and 5.0 stars on Angi

"Klappenberger & Son exceeded our expectations. Arturo and his team were nothing short of amazing! We highly recommend this company for your home painting projects." - Arlen L., Google Review

Customers Keep Coming Back

Customers consistently mention the same thing: they plan to use Klappenberger & Son again. High marks on the Chooz Score's customer retention indicators, with the company claiming 74% repeat and referral business. This loyalty shows up repeatedly in reviews:

• Multiple customers reference using them for "several projects" and already planning future work before the current job is complete
• Heidi D describes using them for "several painting and carpentry projects" and having "several projects that we are planning on using them to do for us in the near future"

"We will definitely be using Klappenberger and Son HoCo again for other projects and would HIGHLY recommend them to anyone who is looking for a high quality, reliable, well-priced option!" - Tina Z., Google Review

Questions to Ask Klappenberger & Son

Estimate follow-through process

A small number of reviews mention not receiving estimates after initial consultations. While this represents a small fraction of overall feedback, it's worth confirming their current process. Ask them directly: "After you visit for the estimate, what's your typical turnaround time for providing a written quote, and who should I contact if I haven't heard back?"

"Jon came to my house to see the project so he could give me an estimate. I texted, called, and messaged Jon and Alex. Jon was at my home on April 8th, today is April 25th, crickets!" - Paula R T., Facebook Review (no owner reply)

Why Customers Choose CAZ Paintz LLC

Crews You Can Trust

Customers consistently mention the same crew members by name across multiple reviews, suggesting a stable, dedicated team rather than rotating subcontractors. The Chooz Score's in-house crews component shows strong crew consistency:

• Javier leads painting crews with precision and professionalism across many projects
• Erin handles scheduling and communication, praised for responsiveness and follow-through
• Walter, Gladis, and Henry appear in reviews for deck work, interior painting, and detail projects

"Javier and his team have done an excellent job on painting our main floor. They are polite, thoughtful, and clean. They are responsive and make sure they fix things that are not done perfectly." - Wenyu S., Google Review

Once You Use Them, You Don't Switch

If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers describe coming back for project after project:

• Loretta Usilton notes "this is the second time I've used CAZ Paintz" and calls everyone "awesome to work with"
• Katy Guessford states they "will continue to come back to them for every paint project in the future"
• Kyrsten Irby hired them for crown molding, window trim, built-ins, and more

"We LOVE CAZ Paintz!! We've worked with them on a couple projects now and will continue to come back to them for every paint project in the future." - Katy G., Google Review

A Familiar Face in the Community

Over 75 Google reviews with a perfect 5.0-star rating reflect strong local reputation. The last time we conducted our Chooz Score analysis, CAZ Paintz earned a Chooz Score of 84.7%. The company has established deep community roots across Central Maryland:

• Nextdoor Neighborhood Favorite in multiple neighborhoods
• 100% recommended on Facebook with consistent praise
• Serves Howard, Frederick, Carroll, Northern Montgomery, Anne Arundel, and Baltimore Counties

"We have experienced many different painters over the years but none came close to the experience we had with CAZ. The preparation was better than any others. The painters were gentlemen. The finished paint job was flawless." - Jim Z., Google Review

Why Customers Choose Donovan's Painting

Clear Communication from Start to Finish

Owner Craig and his team respond to virtually every review with personalized messages, not copy-paste thank-yous. This responsiveness extends to the actual service experience, where communication is consistently praised:

• Customers mention receiving proposals within 24 hours after meeting for an estimate
• Craig personally checks in after jobs to ensure satisfaction
• The team responds to inquiries quickly, even for past customers needing paint color information years later

"Craig's team painted the first floor of my home about two years ago. I emailed them today to ask if they still had the paint color info since I had a leak repair and needed a paint match. They not only replied back within two hours with the paint type and color, but told me exactly where I could go to pick it up." - Joshua F., Google Review

Customers Keep Coming Back

The Chooz Score's customer retention indicators show a strong pattern of repeat business. Customers describe using Donovan's Painting for multiple projects over the years:

• Several reviewers mention this being their second, third, or even more project with the company
• Customers plan future projects before the current one is even complete
• Word-of-mouth referrals and family recommendations are a recurring theme

"I have used their services a few times for exterior painting. This job was for interior painting of several areas and they worked with me to get painting completed before upcoming sale of home. Did a great job!" - S K., Google Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Donovan's Painting had over 125 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 80.2%. Reviews span multiple platforms with consistent ratings:

• 4.9 stars on Facebook with over 35 recommendations
• 5.0 stars on Yelp across 6 reviews
• 4.7 stars on Angi with over 35 reviews

"It was awesome and very professional experience having Donovan's in our home for the 2nd time. We are so pleased with the quality of the work they did. It is a company that has professionalism and integrity." - Phil S., Google Review