5 Best Painters in West Friendship, MD - Chooz Score Ranked

Why Customers Choose Aurora Painting

The Boss Shows Up

Owner Tyler personally handles estimates, manages every project, and stays involved from start to finish. The Chooz Score's owner engagement indicators are strong: Tyler is mentioned by name in nearly every review:

• Tyler walks customers through the entire process, explaining paint options, product choices, and timelines in detail
• Customers consistently praise his patience, responsiveness, and willingness to answer questions even after project completion

"Tyler was very patient with my difficulty choosing the color and in general is excellent at customer communications. Happy with the result!" - Mavis B., Google Review

Pride in the Finished Product

Customers consistently describe Aurora's cabinet painting as looking like factory-grade finishes, not DIY touch-ups. Many reviews specifically highlight the professional spray technique and attention to detail:

• Multiple reviewers note that visitors couldn't tell the cabinets were painted rather than replaced
• Crews use specialized cabinet paint (Envirolak) and follow a meticulous process: sand, prime twice, sand again, then two coats

"I have a relative who is a contractor and a realtor. When he saw the cabinets he said 'oh, you put new cabinets in'. I smiled and said no they were painted, he couldn't believe it even after his examination." - Beverly O., Google Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Aurora Painting had over 80 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 89.6%. The Chooz Score's recency weighting confirms a steady stream of new reviews, showing this company is actively taking on projects:

• A+ rating with the Better Business Bureau
• High marks on customer retention indicators, with many customers returning for second and third projects

"Needless to say, any paint job we need done - we call Tyler at Aurora!" - Chelsea M., Google Review

Why Customers Choose Painting Contractors of MD

Built on Loyalty

Customers describe this company as their go-to for painting projects, and the reviews back it up. High marks on the Chooz Score's customer retention indicators show reviewers returning for second, third, and even more projects over the years:

• Barbara M. is a third-time customer who says she "wouldn't hesitate to use them for a new project"
• Jamie C. has worked with them for years and calls them one of the best vendors for their business

"Third time my husband and I have contracted with Painting Contractors of MD and each experience with Andy and his crews has been outstanding!" - Barbara M., Google Review

Crews You Can Trust

The same crew names appear across multiple reviews, a sign of consistency that matters when you're inviting workers into your home. The Chooz Score's in-house crews component shows strong team stability with names like Elvin, Christian, Juver, William, and Darwin appearing repeatedly:

• Owner Andy Pahl personally visits job sites to check on progress
• Project manager Christian coordinates scheduling and walks customers through the work
• Crews maintain systematic daily cleanup with properties left cleaner than when they started

"Christian and the team leader, Elvin Gonzales arrived on time and walked the project with me. Elvin clearly takes pride in his work and he and his team have excellent skills and craftsmanship." - Peggi M., Google Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Painting Contractors of MD had over 95 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 87.0%. With over 20 years in business serving Howard, Carroll, Frederick, Baltimore, and Montgomery counties, they've built a reputation that extends beyond online reviews:

• 5.0 stars on Facebook with consistent praise across platforms
• Maryland Home Improvement Contractor License No. 88521 verified active
• Member of the Painting Contractors Association with partnerships with Sherwin Williams and Benjamin Moore

"The attention to detail and customer service are second to none! Christian and Andy are a pleasure to deal with. They go above and beyond to make sure the customers expectations are met." - Jeremy Y., Google Review

Why Customers Choose Klappenberger & Son

The Boss Shows Up

Owner Arturo Lacayo personally handles estimates, manages projects, and stays accessible throughout the work. His cell phone number goes directly to customers, and he conducts final walkthroughs before considering any project complete. This hands-on approach shows in nearly every review, where customers reference Arturo by name:

• Arturo provides paint sheen recommendations and walks customers through options during consultations
• Review responses mention specific crew members like Ramon, Cristian, Nelson, and Martina, showing genuine familiarity with each project

"Arturo, the owner, was incredibly personable and attentive, ensuring every detail was addressed to our satisfaction. The team's workmanship was impeccable." - Akash, Google Review

Years of Consistent Results

The last time we conducted our Chooz Score analysis, Klappenberger & Son had over 120 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 86.0%. With the parent company established since 1989 and the Howard County franchise operating since 2012, they've built a consistent track record:

• A+ rating with the Better Business Bureau with over 35 years of parent company experience
• The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 94% recommended on Facebook and 5.0 stars on Angi

"Klappenberger & Son exceeded our expectations. Arturo and his team were nothing short of amazing! We highly recommend this company for your home painting projects." - Arlen L., Google Review

Customers Keep Coming Back

High marks on the Chooz Score's customer retention indicators, with the company reporting 74% repeat and referral business. This loyalty shows up repeatedly in reviews, with customers planning future projects before the current one is complete:

• Multiple customers reference using them for "several projects" and already booking additional work
• Lora G. mentions being a repeat customer, and reviewers consistently use phrases like "will definitely use again"

"We will definitely be using Klappenberger and Son HoCo again for other projects and would HIGHLY recommend them to anyone who is looking for a high quality, reliable, well-priced option!" - Tina Z., Google Review

Questions to Ask Klappenberger & Son

Estimate follow-through process

A small number of reviews mention not receiving estimates after initial consultations. While this represents a small fraction of overall feedback, it's worth confirming their current process. Ask them directly: "After you visit for the estimate, what's your typical turnaround time for providing a written quote, and who should I contact if I haven't heard back?"

"Jon came to my house to see the project so he could give me an estimate. I texted, called, and messaged Jon and Alex. Jon was at my home on April 8th, today is April 25th, crickets!" - Paula R T., Facebook Review (no owner reply)

Why Customers Choose CAZ Paintz LLC

Once You Use Them, You Don't Switch

If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: multiple reviewers describe coming back for project after project:

• Loretta Usilton notes "this is the second time I've used CAZ Paintz" and calls everyone "awesome to work with"
• Katy Guessford states they "will continue to come back to them for every paint project in the future"
• Customers declare "We will only use Caz Paintz from now on" after comparing to previous contractors

"We LOVE CAZ Paintz!! We've worked with them on a couple projects now and will continue to come back to them for every paint project in the future." - Katy G., Google Review

Crews You Can Trust

Customers consistently mention the same crew members by name across multiple reviews, suggesting a stable, dedicated team rather than rotating subcontractors. The Chooz Score's in-house crews component shows strong crew consistency:

• Javier leads painting crews with precision and professionalism across many projects
• Erin handles scheduling and communication, praised for responsiveness and follow-through
• Walter, Gladis, and Henry appear in reviews for deck work, interior painting, and detail projects

"Javier and Henry were great! They were prompt, thorough, completed the job on time and came back to complete touch-ups less than a week later!" - Alison G., Google Review

A Familiar Face in the Community

Over 75 Google reviews with a perfect 5.0-star rating reflect strong local reputation. The last time we conducted our Chooz Score analysis, CAZ Paintz earned a Chooz Score of 84.7%. The company has established deep community roots across Central Maryland:

• Nextdoor Neighborhood Favorite in multiple neighborhoods
• 100% recommended on Facebook with consistent praise
• Serves Howard, Frederick, Carroll, Northern Montgomery, Anne Arundel, and Baltimore Counties

"We have experienced many different painters over the years but none came close to the experience we had with CAZ. The preparation was better than any others. The painters were gentlemen. The finished paint job was flawless." - Jim Z., Google Review

Why Customers Choose Donovan's Painting

Clear Communication from Start to Finish

Owner Craig Punté responds to virtually every review with personalized messages, not copy-paste thank-yous. The Chooz Score's review response quality component reflects this genuine engagement, and the responsiveness extends to the actual service experience:

• Customers mention receiving proposals within 24 hours after meeting for an estimate
• Craig personally checks in after jobs to ensure satisfaction, with one customer noting he inspected the project three times before considering it complete

"Craig's team painted the first floor of my home about two years ago. I emailed them today to ask if they still had the paint color info since I had a leak repair and needed a paint match. They not only replied back within two hours with the paint type and color, but told me exactly where I could go to pick it up." - Joshua F., Google Review

Customers Keep Coming Back

The Chooz Score's customer retention indicators show a strong pattern of repeat business. Customers describe using Donovan's Painting for multiple projects over the years, with several reviewers on their second, third, or more project with the company:

• Mark M. states he "used Donovan's Painting once again" and "will definitely use them in the future"
• Susan D. notes this is "our third time that Donovan's has painted interior rooms for us"

"It was awesome and very professional experience having Donovan's in our home for the 2nd time. We are so pleased with the quality of the work they did. It is a company that has professionalism and integrity." - Phil S., Google Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Donovan's Painting had over 125 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 82.2%. With 30 years in business serving Howard, Carroll, Frederick, Montgomery, and Baltimore Counties, they've built a strong local presence:

• The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 4.9 stars on Facebook with over 35 recommendations and 5.0 stars on Yelp
• Maryland Home Improvement Contractor License No. 103146 verified active

"We've had quite a few work crews in our house over the years but this team was the best. They were professional, meticulous in their work, friendly, and left everything neat and clean." - J. L., Google Review