The owner answers for his own work, and it shows from the first phone call. Scott Tomlinson and estimator Jake Tomlinson stay hands-on from the opening walkthrough and written quote all the way to the final touch-ups, and the company responds to nearly every review that comes in. Those replies aren't copy-paste thank-yous. They name the reviewer, reference the actual project, and read like a person wrote them, which is what the Chooz Score's review response quality component is built to reward. Across the reviews, a pattern emerges. People feel looped in the whole way through, and the follow-through doesn't stop at the last coat. "From the first phone call with Jake, to the initial estimate visit, to the repair/repaint process (which was amazingly efficient and quick), to the follow-up (on a Saturday of all things!) for a few things that we wanted touched-up, the whole experience was beyond professional and exceeded our expectations." - Jeff M., Google Review
Over 220 Google reviews, and the average still sits at 4.9 stars. The last time we ran our Chooz Score analysis, CertaPro Painters of Fayetteville had over 220 Google reviews with a 4.9-star rating, and fresh ones were still landing most weeks. The picture holds up beyond Google. The company is 100% recommended on Facebook and carries 4.7 stars on Yelp, so the reputation doesn't lean on a single platform. It has been in business since 2017, serving Fayetteville along with Sanford, Goldsboro, and Lumberton, and all of it adds up to a Chooz Score of 88.8%. "Got quotes from three companies, selected CertaPro of Fayetteville, and here's why. Painters arrived on time, respected my property, and provided a quality paint job. Crisp lines, no overspray, and attention to detail." - MCL, Google Review
Services: Interior painting · Exterior painting · Cabinet painting · Commercial painting
