Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Paintworks Unlimited Contracting Co LLC
Why Customers Choose Paintworks Unlimited Contracting Co LLC
"My One and Only Phone Call"
Customers don't just come back to Paintworks. They come back for decades. Read through the reviews and the same story keeps surfacing: hired once, hired again, then hired again years later.
Shon McAteer had Jon paint his home 20 years ago and called him back this year. Another reviewer, j van, describes using the company across 22 years of repairs, power washing, and painting. Serinda Byrns had her exterior painted, then knew exactly who to call when Hurricane Matthew flooded her home in 2016, and the owner's reply thanks her for a decade of business.
High marks on the Chooz Score's customer retention indicators back this up: roughly a quarter of the reviews we analyzed come from customers describing a second, third, or return project rather than a one-time job. Realtors, church congregations, and commercial property managers show up as repeat clients too, and that kind of loyalty has to be earned job after job.
"Jon and his folks painted the exterior of my house and an old metal shed in the backyard to match! ... So when the house was flooded and damaged during Hurricane Matthew in 2016, I knew exactly who to call! ... Anytime I need painting done, Paintworks is my one and only phone call." - Serinda B., Google Review
About Paintworks Unlimited Contracting Co LLC
Most jobs at Paintworks Unlimited begin with Jon Little walking the property, taking measurements and pointing out damage the owner had not spotted. The Free Estimate that follows puts the scope in writing, and homeowners who collected competing bids describe that walk as the most careful one they sat through.
Surfaces come first. Crews pressure wash, replace rotted wood, patch drywall and reset caulking before any color goes on, which is why exterior work here often runs a week rather than an afternoon.
The same painters return each day, many of them long serving, and they cover belongings, keep the site tidy and put furniture back where they found it. Jon stays in contact while the work runs, so owners hear about timelines and changes as they happen rather than afterward.
At the end he walks the property again with the customer, marks touch ups and has the crew handle them before the job closes. Interior repaints, commercial buildings and churches around Fayetteville all follow that same order.
Updated: 07-29-2026
Q&A Based On What Customers or Clients Are Saying About Paintworks Unlimited Contracting Co LLC
Q: How does Paintworks Unlimited handle the estimate before a painting project begins?
Jon Little visits the property, measures it and writes out the scope before a price is set. Gregory Sanders said he "responded promptly, and even showed up early to the estimate" and had a written figure back within two days. Wanda Fields, who took three bids, described him as "very detailed in getting measurements and figuring the scope of the work needed" and chose the company on that thoroughness alone.
-Review Snippet Sources: Google
Q: What exterior restoration work does Paintworks Unlimited do beyond applying paint?
Exterior jobs start with washing and repair rather than paint. Bryan Scott reported that his house "was pressure washed and thoroughly cleaned prior to starting" and that caulking was replaced before any color went on. Carolyn Hill watched the crew work "from sanding, replacing rotting areas and staining" on a restoration that ran longer than a week. Woodpecker damage, rotted siding and faded masonite get handled the same way.
-Review Snippet Sources: Google
Q: How does Paintworks Unlimited approach interior repaints and wall repair inside homes?
Interior work covers walls, ceilings, trim and the repairs that come with them. Angela Kluck had her walls repaired and everything repainted in three days, and said she "was incredibly impressed with all the prep work before they started and clean up at the end of each day". Kate Shaw added unexpected sheetrock repair partway through and found the crew "incredibly flexible" about the change.
-Review Snippet Sources: Google
Q: How well does Paintworks Unlimited communicate with owners while a job runs?
Owners hear from Jon Little throughout the job rather than only at the start and the finish. Rebecca Elmore said he and the crew "communicated every step of the way, ensuring I was happy with the progress" across two separate homes. Melinda W found him "professional, knowledgeable, and easy to communicate with", and noted that he set a clear timeline and held to the budget on several projects.
-Review Snippet Sources: Google
Q: How do Paintworks Unlimited crews treat a property during and after work?
Crews cover what they are working around, clean up daily and put things back where they found them. Jim M noted that everything "was set up and taken down/cleaned everyday while the painting was going on", so his yard stayed usable throughout. Debra Musselwhite saw the same care in an occupied condo building, where the team was "Very mindful of the residents while they were repairing and painting".
-Review Snippet Sources: Google
Q: Does Paintworks Unlimited finish painting projects on the schedule it promises?
Yes. Brian Tyler had his whole exterior, garage and window frames prepped and painted in six days, and said the crew "Started when promised and stayed on the job until finished" despite unforeseen repairs along the way. Karen Gosnell said the crew "showed up on time worked hard and completed the job on time" for her interior. Both jobs landed on the quoted cost.
-Review Snippet Sources: Google
Q: What commercial and property management painting work does Paintworks Unlimited take on?
Shopping centers, apartment complexes, churches, condos and office buildings sit alongside the residential work. Matthew Humphries, a commercial property manager, said the company "has completed exterior paint and repairs at multiple shopping centers I manage" plus townhomes across the HOAs he runs. Kent Porter brought in a commercial job and reported that the crew "worked professionally throughout our project". Union Hill Missionary Baptist Church had its steeple cleaned and repainted.
-Review Snippet Sources: Google
Q: Do customers hire Paintworks Unlimited again for later projects at their properties?
Yes, and often for decades. A reviewer posting as j van hired the company "several times over the course of 22 years for repair, power washing, and painting" on one Fayetteville home. Shon McAteer said Jon "painted and repaired my home 20 years ago and again this year". Others describe second houses, later interior jobs and standing pressure washing arrangements every spring.
-Review Snippet Sources: Google
Q: How is Paintworks Unlimited registered as a business in North Carolina?
Paintworks Unlimited Contracting Co LLC is registered with the North Carolina Secretary of State under Business Entity No. 1292927. The company is organized as a limited liability company in North Carolina and works from an address on River Road in Fayetteville. Day to day the business goes by the Paintworks Unlimited trade name, which is what customers see on estimates and on the company website.
-Verification Sources: North Carolina Secretary of State business registry
Updated: 07-29-2026