Nearly two decades of full-time painting builds a client list, but what Firefly Painting Inc has built is something deeper - a base of customers who come back year after year, project after project. The Chooz Score's customer retention indicators scored at the top of the scale: reviewers don't just recommend this company, they describe relationships spanning 5, 10, and even 18 years:
"I have used Firefly Painting for 18 years. Matt couldn't be more professional and detailed oriented. He always does an exceptional job and takes so much pride in his work." - bermuda, Google Review
The last time we conducted our Chooz Score analysis, Firefly Painting Inc had over 85 Google reviews with a 5.0-star rating - a perfect score maintained across every single review. This company earned a Chooz Score of 83.9%. With over 19 years in business and 100% recommended on Facebook, the consistency extends well beyond a single platform:
"In the almost 40 years I've owned my house, I've hired many contractors, but Matt and Firefly Painting stand out. They are a pleasure to have in the house, exhibit exceptional courtesy and attention to detail, and are very reasonably priced." - Bonnie F., Google Review
Crew members like John get called out by name across multiple reviews for meticulous prep work, clean edges, and careful attention to trim and architectural details. Customers with complex projects - cabinet refinishing, wallpaper removal, historic homes with tall ceilings and ornate features - consistently describe results that exceed expectations:
"Matt was the only one to ask questions! He researched similar homes and drew out a floor plan by hand. The quote was neither the least nor most expensive, but was 100% the most transparent." - A Meyer, Google Review
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Get StartedFREE SERVICECrews like Caitlin, Gavin, and Charlie get called out by name in review after review, and customers keep coming back because of it. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, and even ongoing projects spanning years:
"This is my 3rd time using him and every time he brings his A game. He squeezed us in (small job) when he has many other projects going on." - Joe K., Google Review
The last time we conducted our Chooz Score analysis, Certified Painting, LLC had over 100 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 82.6%. With over 4 years in business as a registered LLC in Dutchess County, Brian Shannon has built a strong local following across the Mid-Hudson Valley:
"Brian is a true professional. We have used Certified Painting 3 times now and have never been disappointed. Work is perfect and clean. I recommend him. You will thank yourself later." - Anthony F., Google Review
Brian and his crew take prep work seriously, and customers notice. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines. Words like "meticulous," "detailed," and "precise" appear across dozens of reviews:
"Brian is truly one of the most professional and meticulous craftsmen we've worked with. He painted the house, porch, back steps, doors, and trim and restored the house to its historic beauty." - Jen P., Google Review
What sets Jay's Pro Painting apart is something you rarely see anymore: the owner does every single project himself. Jason Pugliese handles every estimate, every brush stroke, every walkthrough - no rotating crews, no subcontractors, no wondering who's showing up at your door. The Chooz Score's owner engagement indicators are strong: Jay is mentioned by name in the vast majority of reviews, and customers consistently highlight the comfort of knowing exactly who is working in their home:
"He did all work on his own and I particularly appreciate that as other companies just throw a crew together that may not be qualified or experienced." - Jackie R., Google Review
The last time we conducted our Chooz Score analysis, Jay's Pro Painting had over 80 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 86.7%. That perfect score across a growing review base is rare, and the consistency extends beyond Google:
"Jay demonstrated a level of skill and precision that comes with years of experience. He's friendly and approachable. We'll definitely be using him for future projects!" - Nolan T., Google Review
Customers consistently mention the same thing: Jay doesn't cut corners on preparation. Reviewers describe extensive surface prep, patching, smoothing, and protection of surrounding areas before any paint goes on. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, room names, surface conditions, and realistic timelines rather than vague praise:
"The walls needed way more work than we initially thought, and Jay did an incredible job of patching and smoothing everything. He was very transparent with pricing and respectful of our budget, walking us through what would be possible and where we could save on costs." - Ray H., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Dover Plains, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Dover Plains, NY.